New and used 2026 Subaru Ascent for sale near Huntley, IL

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

Have had Ascent for 3 weeks. Have learned most of the controls. A couple of the safety features are annoying and have disabled them. Sound system is great! Ride and quietness are wonderful. Handling on mountain roads not quite as good as my 2014 Outback but still very good. Only real gripes are interior side of driver's door has sharp edges which bother my left knee in normal driving position and not as much room for personal glovebox junk as I had in my Outback. Gets overall about 22 mpg.

I have 2 Outbacks which I purchased from Brilliance , very happy with the service of both vehicles. The service department is very competent and professional. This visit was no exception! Work was done on time and no issues after.

Great pricing, friendly staff and I like how they are family owned. Love this place.

Olivia was the best to work with! She’s so friendly and fun. She worked with me and went over several options and helped me find my dream car! Noah was great too! I feel like I got such a deal!

The entire staff was friendly and relaxed. Pete M shared a lot of information with enthusiasm. He listened to me and found a model and trim package that had everything I wanted. Will R made sure I understood the warranty options and how to use all the features on the dash. He encouraged me to call or stop in if I had questions as I got settled in to my new Crosstrek. Buying a car can be overwhelming, but the folks at Napleton made it a fun experience!

Mario and Rick were beyond helpful with my purchase. Mario was very knowledgeable and easy to work with throughout the entire process.

Been looking on line for next vehicle for over 2 years. An accident forced me to finally act. Subaru has a great reputation. I bought a Forester. The hight of the seat was important as I get older. Just slide in, no ups or crawling down. I wanted a vehicle that provided some utility and great gas mileage. The Forester had it all. I inquired on a special order times and was told 9 to 12 weeks. Told Patrick exactly what I wanted. Then I had the accident. A few days later Patrick called and told me a Forester with my description was being built and would be available in 2 to 3 weeks. All I had to do is come in and put $1,000 down and they would put my name on it. All went like clock works. Very satisfied with the purchase at Napleton Subaru. Car drives like a dream. More electronics than I could imagine.

Took the car in as I was hearing a slight thumping sound that I felt should not be happening. In no time I was told that I should have had the tires rotated that I had over-looked. Derik notified me of the problem, the solution and there was no charge

Great dealership!! Trustworthy, loyal and fair! I bought a clean, used, low mileage car. All my questions were addressed promptly and I never felt pressured. In fact, I received a call directly from the salesman and manager to ensure that I was completely satisfied with my purchase. A patient and kind team! Ask for Mike!

We worked with Mario Escobar and Jordan to buy a new car and they were both excellent. Mario was extremely helpful with helping me find the right car and was very patient. Jordan was very commmunicative and helpful.

Excellent service and knowledgeable. They Found me the best Subaru for my needs and preferences. Listened to all my questions and Concerns. Extra care all around from sales rep. Greg, manager Noah and finance George. I will look forward to maintaining my Outback purchase with Castle Autoplex in McHenry, IL.

David Fitzmaurice was our sales rep. He was informative, helpful and worked diligently to make us happy. A good place to shop and negotiate.

Matt in sales is extremely professional. His knowledge of the vehicle was obvious. He throughly explained the car's features with me. I'm glad he was my sales representative with the Castle Subaru dealership.

I was greeted by a technician who explained the service my car was set up for and I was quickly shown to the very comfortable waiting room. The staff is very professional and when the car was ready the check out process was very easy.

I cannot say enough wonderful things about Napleton's Palatine Subaru! Our sales consultant, Elane Menezes, was phenomenal every step of the way. The car-buying experience and service have been fantastic, and they have earned a repeat customer for life.

I recently purchased a 2021 Hyundai Santa Fe Limited and had a great experience at this dealership. Mario was knowledgeable, patient, and took the time to answer all my questions without any pressure. Austin was professional and fair, and together they made the entire process smooth and stress-free. I truly appreciate their excellent customer service and would definitely recommend them to anyone looking to buy a car.

Best finance manager in site help with a lot with my purchase!! The best will shop again at this dealership!!