Used Subaru Ascent for sale near Hampton, VA

Enjoyed having Fredie Santos work with us on purchasing our Tundra. A very knowledgeable person to deal with. I'll definitely be referring others to him!

After a lot of time and research we started our journey with a new Subaru Ascent. We then test drove 4 other vehicles and I didn't have the same feeling as I did in the Ascent. We originally were looking at a 2025; however, there was a beautiful new 2024 Subaru Ascent and that was the one! There is more room, I like the head space since we have some taller people in the family. We don't really use the third row, but it has come in handy and I am pleased with that. We keep it down a lot. As far as driving this vehicle, I am very comfortable and happy with this. You get a smooth ride with it and the engine has pick up when needed. This is my first keyless car; however, we had to have the remote start, we got spoiled. With that we needed to subscribe to Subaru and it was a small fee for 5 years, but there is a lot you can do on your phone. I like the screen and how well you can see while in reverse. I like the placement of the screen. I'm 5'2" and I can handle this vehicle and I am confident. Being short I liked that I can almost "kiss" the front and I am not tight and I can see clearly. My husband is taller and you have 2 presets for the driver's seat. One thing is that they offer a "refresher" type appointment and we went. It was one person who took us through our vehicle and the features and any questions that we had were answered. Had the questions been more important, I would have called his number ahead of time.

Monica was excellent keeping me updated and getting services covered that were caused by poor work from another dealership. I drive 1.5 hours to come to this dealership for the great service!

This is my 4th Subaru and my 2nd Ascent. Overall it is a superb vehicle with minor issues in my view. The Driver Monitoring function is basically annoying. Either it disables itself or doesn’t alert at all (I’m always wearing sunglasses). The infotainment screen, at boot up, is agonizingly slow with some improvement after a couple of minutes. I assume that it is a processor issue. The front camera switch is in an awkward position (on the center console). It should be on the steering wheel or an icon on the screen. Acceleration is very good, brakes and steering as well. It is very quiet. Visibility is outstanding. All of the safety features are major pluses. Seats are very comfortable.

Service with Rob today was on time, efficient and professional. Beach Ford has the best sales and service team.

Practical. We love our 2020 Ascent Limited and we live in the south. We have a large family and this is great while the kids are small. Once more than three are teenagers, we'll definitely need a larger vehicle that provides more leg room if you're sitting on the back row. Love the convenience and ease of how the rear seats fold forward when I'm shopping and/or loading up from the back. The 10 year 100k mile warranty was reasonably priced at less than $2.5k. Haven't had to use it yet (knock on wood). Again, it's practical so the seats aren't as plush as premium vehicles but they're nice and comfortable. This pretty much describes the interior. The electronics are comparable to most vehicles. It has everything you need but nothing over the top. (Again, practical.) Greatly appreciate the cabin air filter and ease of changing it. I like smelling a fresh interior all the time. We're in the south where it's high in pollen, so the HEPA cabin filter is perfect. In my opinion the Ascent is a great mid-size SUV option that looks nice, is practical and has that Subaru reliability.

First Subaru ever. Got the Ascent Touring onyx. Fully loaded. The handling is great. I love the all wheel drive. It is much zippier than my Toyota Highlander Hybrid. For the money, the safety equipment, and extras are worth it. I LOVE the auto vehicle hold! Never knew I needed it until I had it. I miss the mileage of my hybrid, but the amount I drive it is not too much of an overall ownership cost difference. The center counsel system is slow to react sometimes, and would like physical buttons. Otherwise I love the large screen. Happy that the shifter is actually a shifter not a button or knob. Love the rear view camera, and surround cameras for parking are good. App, is better than most, and facial recognition is great for seat, mirror adjustments and lifetime gas mileage!

The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.

We test drove the Grand Hylander and the Kia and this was by far the best riding vehicle. We love the all-wheel drive and the comfort of the seats. Drives quiet and super smooth. We were also able to get the car for significantly less than the other two options.

Have owned this 2019 Subaru ascent touring model for just over 2 years. Eye site feature is my fav. Car responds to changing traffic speeds automatically. great in heavy highway traffic. The Subaru service department at my dealership keeps it in tp top shape. I highly highly recommend this car. I'm sure the newer models are even better.

Super group of sales personnel! Good at what they do! I would buy from them again!

Purchase our Ascent June of 2022 ,love the vehicle it now has little over 44,000 miles on it put new tires on at 29,000 not because of wear but for long trips,brakes are still in great shape at last inspection,we are retired but travel with our dog companion,this car has traveled to New Mexico across to Florida and to Florida every winter and also to Maine and the comfort is just fantastic and our overall gas mileage is twenty five MPG and yes when and if we need to trade it will be another Subaru!

Robert the sales person was a huge help. The Casey team was the best to deal with on my new Subaru WRX. I will recommend Casey to all of my friends.

The safety feature saved us before we had 100 miles on the car. A van ran a stop a sign and the automatic braking stopped us 6-12" from being broadsided. Van was going 30 - 35MPH so it was great that we were saved by that.

Fredie Santos was very knowledgeable and helpful throughout the whole process of purchasing a vehicle, and all the while maintaining a positive attitude; he made the entire experience enjoyable and stress-free.

We just traded our 2019 Ascent Touring, 52K miles (purchased used with 18K miles, and about 18 months old). We had no issues with the SUV. The turbo is just powerful enough to not worry about the power when needed. Interior held up very well to all the passengers, cargo, and 2 basset hounds as well. We're already sad and looking to get another one (we had downsized to Outback, but miss the big brute for many reasons, one of which is its interior space). I see some negative reviews here with brakes and other recall items, but somehow, we didn't experience either of those. Like I said, we're looking for another one, in hindsight we should've kept it. The only gripe I have is the poor tire choice by the Subaru, the original tires didn't last beyond 25k miles, replaced them with Continental tires and those should last the next owner for a while (originals were rated at 35k miles). Will update this post once we find a new one.

This dealership is by far one of the best I've been to, great attention to detail and great customer service. Also they're taking very good measures in this though time with the Corona Virus in maintaining social distance a much a posible.

Great,fun SUV. Love to drive it on the road and off the road. Subaru is a great car to own and drive, this company stands behind their vehicles. This is the third Subaru I have own

Good service. Test drove a Kia Sportage. The whole staff was good. Variety of cars to choose from. I would recommend them to anybody looking to purchase a car.

In for 50K check,a little early,but going on road trip. Everything....tire rotation, oil change,cabin filter replacement and all fluids checked and topped off. I am in the best of hands with Casey and Mike,my service advisor. Now I can enjoy my road trip!!!

This is my second Subaru Ascent. My first was the 2019, and when it came time that my son needed a car, we decided to pass that one on to him since I drive a lot and it had almost 100,000 miles on it. We went out and test drove other SUV's, and after doing so, decided on getting another Subaru Ascent because of how much I enjoyed the first one. The 2019 recall kinks seem to have been worked out in the 2023 model. What I can say about even the 2019 though is that the manufacturer stood behind the items that needed to be fixed, even replacing my whole transmission when the recall patch did not work correctly. We are now a Subaru family.

My experience was very pleasant, I found the vehicle I wanted and I bought it, very easy process

Fantastic vehicle that is loaded with features. The value of this SUV is tremendous. It is certainly a great vehicle that should be top of list.

Casey Subaru customer experience: On May 25th 2023, I purchased a pre-owned 2021 Nissan Frontier from Casey Subaru. After working with their sales team, in particular Caleb and Courtney, I decided that this was going to be my next vehicle. After some lively discussion, we agreed on a price and then it was off to sign the papers for my truck. I met with Paul, their finance manager, who walked me through the various options related to my financing this vehicle, and, after an hour, the truck was mine. Now, with my keys in hand, it was time to drive my truck off the lot. However, as I started to pull out of the dealership, I happened to notice that the check engine light came on, after coming to a complete stop, I parked my truck and went back inside the showroom to share my short lived driving experience with Caleb. So, this is where it got interesting and where I first met Jimmy, the service manager for Casey Subaru who would turn out to be a “Rock star” in this adventure. After checking the service code it was determined that, I would not be driving my vehicle home that evening. I was fortunate that my vehicle had an extended warranty that allowed me the opportunity to receive a loaner vehicle from Casey while my truck was in for repair. I am sure you are thinking, so what was the issue? Well after owning my truck for 4 months, it was returned five times for the same issue. What did I learn from this experience? If you are going to buy a pre-owned vehicle, buy it from a dealership whose staff care, not just about the problem that the customer is dealing with, but about the experience the customer deserves. At each point in my interaction with the Casey Subaru team, I was impressed not only from the leadership shown by Travis Winn, General Manager, but also from Jimmy, Subaru’s service manager and superstar, who, without his help, would have made this a nightmare experience. My interaction with all the staff at Casey Subaru was truly amazing. Thank you all for all your help and understanding through this challenging time. This is my hometown dealership. Whether you are buying a new Subaru or a pre-owned Nissan Frontier, you are treated the same with great customer service. Roger Iles One truly satisfied customer.

I'm still driving the 2019 Ascent with 56k miles. Other than a few recalls handled quickly, no issues whatsoever. Dependable, quiet, performance, comfort. I just had a loaner of the 2023 Ascent Touring model and I was amazed at the improvements. While I am keeping and love my 2019, the 2023 has improved handling, quieter, the transmission is certainly smoother and a solid and comfortable ride. Perhaps it has to due with the Touring model. I am not certain. I find my Subaru dealer to be honest, supportive and with an educated staff. This Ascent is large, which I enjoy immensely and without any family. The fit and finish is outstanding and the dash is quality components. No cheap plastic knobs or low grade materials. I would encourage you to test drive one today.

Just purchased a pre owned Subaru Legacy with very low miles with warranty They certified and delivered the car in time specified😃 Willie was very professional and made sure my deal was going as stated Thanks!

The process was easy. Eric helped me with all features of the car & made sure to walk me through the whole process.

Our sales rep, Alex helped us from start to finish and I’d recommend him personally. He helped us in every way possible. When my lease is up I’ll be back to purchase my next Subaru and hopefully it will be another WRX and this time it will be a STI

My first Subaru, I enjoy the power from the interior space is good. My only regret was not get the 8 passenger. I bought the ascent that has the second row bucket seats.I would rather have the second row as a bench

We had been looking for a used Subaru for a while - my husband went to First Team on a Monday morning and found 2 that he was interested in. Dave, Jonathan and Alex were extremely welcoming and friendly. He felt instantly at ease. We went back that afternoon and test drove the 2014 Outback. Alex E. was our salesman. He was great! He was very knowledgeable, but was not pushy or aggressive, which is an instant turn-off for us. He was so sweet and we felt very comfortable with him. We went back on Thursday evening and even though it was Alex's day off, he came in, in the rain and the cold. We drove away that evening in our beautiful Outback! They made the experience awesome from beginning to end. Our daughter and son-in-law also bought from them and will always go to them. If you are looking for a vehicle, we highly recommend First Team and Alex E. We will always go back to them!

Amazing experience of buying a Subaru Crosstrek. Totally, I feel happy with my purchase and car. I could buy my car with peace of mind, without dealers' tricks for selling cars. Thank you First Team Subaru Norfolk.