Used Subaru Ascent for sale near Minooka, IL

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

I recently traded in my 2022 Ascent for a similar 2023 model. The 2022 model had brakes issues/noises right from the beginning of ownership. Subaru gave me a great deal on the 2023 model. A number of improvement were found on the 2023 model. Obvious one is the exterior styling with new front grille, headlights and taillights. Interior improvements include updated Eyesight, quieter ride, better steering and brakes, larger multimedia screen including front and backup camera screens, driver profile system. A few other tweaks here and there, making the 2023 Ascent Touring a decent and very safe SUV. Not necessarily sporty or thrilling but perfect vehicle for commuting in town and long road trips.

Always great service!! Very informative on the problem. Always updating on time car will be done. Always knowledgeable on problem. Car always ready when they say it will be.

After a lot of time and research we started our journey with a new Subaru Ascent. We then test drove 4 other vehicles and I didn't have the same feeling as I did in the Ascent. We originally were looking at a 2025; however, there was a beautiful new 2024 Subaru Ascent and that was the one! There is more room, I like the head space since we have some taller people in the family. We don't really use the third row, but it has come in handy and I am pleased with that. We keep it down a lot. As far as driving this vehicle, I am very comfortable and happy with this. You get a smooth ride with it and the engine has pick up when needed. This is my first keyless car; however, we had to have the remote start, we got spoiled. With that we needed to subscribe to Subaru and it was a small fee for 5 years, but there is a lot you can do on your phone. I like the screen and how well you can see while in reverse. I like the placement of the screen. I'm 5'2" and I can handle this vehicle and I am confident. Being short I liked that I can almost "kiss" the front and I am not tight and I can see clearly. My husband is taller and you have 2 presets for the driver's seat. One thing is that they offer a "refresher" type appointment and we went. It was one person who took us through our vehicle and the features and any questions that we had were answered. Had the questions been more important, I would have called his number ahead of time.

Steve Kendale was excellent! He helped address a couple of my concerns and issues, and even went above and beyond by taking care of something for a future visit that he recommended and is already scheduling. I really appreciate Steve?s attentiveness, and I also want to thank manager Nate for supporting this as well.

Have owned this 2019 Subaru ascent touring model for just over 2 years. Eye site feature is my fav. Car responds to changing traffic speeds automatically. great in heavy highway traffic. The Subaru service department at my dealership keeps it in tp top shape. I highly highly recommend this car. I'm sure the newer models are even better.

Very informative and attentive, excellent customer service. Mike told me what time my truck would be ready and kept his word. Trustworthy!

This is my 4th Subaru and my 2nd Ascent. Overall it is a superb vehicle with minor issues in my view. The Driver Monitoring function is basically annoying. Either it disables itself or doesn’t alert at all (I’m always wearing sunglasses). The infotainment screen, at boot up, is agonizingly slow with some improvement after a couple of minutes. I assume that it is a processor issue. The front camera switch is in an awkward position (on the center console). It should be on the steering wheel or an icon on the screen. Acceleration is very good, brakes and steering as well. It is very quiet. Visibility is outstanding. All of the safety features are major pluses. Seats are very comfortable.

I bought a new mazda cx5 last Tuesday. And was very sodispaied with the service .Daryl was very helpful,,downloaded the Mazda app on my phone and showed me how worked. Wonderful experience..

First Subaru ever. Got the Ascent Touring onyx. Fully loaded. The handling is great. I love the all wheel drive. It is much zippier than my Toyota Highlander Hybrid. For the money, the safety equipment, and extras are worth it. I LOVE the auto vehicle hold! Never knew I needed it until I had it. I miss the mileage of my hybrid, but the amount I drive it is not too much of an overall ownership cost difference. The center counsel system is slow to react sometimes, and would like physical buttons. Otherwise I love the large screen. Happy that the shifter is actually a shifter not a button or knob. Love the rear view camera, and surround cameras for parking are good. App, is better than most, and facial recognition is great for seat, mirror adjustments and lifetime gas mileage!

Yosimar.Navarro was very nice he is Awesome customer service was great help me with understanding everything I needed to know about my new car my service was greatly Appreciated

7th Subaru for this Alaskan. This is the best I’ve ever had. Bought the Touring edition, new, & still blown away by the rig. Tested out with a cross country camping trip & comfort, adaptability, utilities, dependability - all a 5. Took a tent, but not even needed, w/firm foam to create a level, comfy bed area. Now I get why my cousin tried to replace his Ascent Touring with a Lincoln Navigator. Ended up selling the Nav to go back to an Ascent Touring. The first Sub I’ve had that Dad proclaimed ‘comfortable’ and ‘perfect’. I chose the Captains chairs for the 2nd seat, and passengers have loved the comfort & their view, as well as their controls, drink holders, etc. I love the options to simply control everything. Almost killed by a drunk driver long ago, I keep a very close eye on everything around me. Visibility in this rig is mind blowing. And that’s on top of all the cameras that monitor what’s happening. Safety features are perfect. Like listening to music, radio, podcasts? Sound in the Touring edition is heavenly. Very, very impressed with this rig.

I just bought an accord from the Honda Superstore. Overall a smooth buying process. The car is great as stated. Highly recommended for buying a new or a used car.

The safety feature saved us before we had 100 miles on the car. A van ran a stop a sign and the automatic braking stopped us 6-12" from being broadsided. Van was going 30 - 35MPH so it was great that we were saved by that.

Patrick was excellent to work with and made the process very easy and user friendly

This is my second Subaru Ascent. My first was the 2019, and when it came time that my son needed a car, we decided to pass that one on to him since I drive a lot and it had almost 100,000 miles on it. We went out and test drove other SUV's, and after doing so, decided on getting another Subaru Ascent because of how much I enjoyed the first one. The 2019 recall kinks seem to have been worked out in the 2023 model. What I can say about even the 2019 though is that the manufacturer stood behind the items that needed to be fixed, even replacing my whole transmission when the recall patch did not work correctly. We are now a Subaru family.

My wife and I considered a lot of dealerships to buy from but I always kept going back and searching their website and reaching out to the VW team because of the friendliness, the quick response to my questions and the understanding of letting the customer take their time to decide. Thanks again Jim Jacobson, Jason and PJ for all the help.

Purchase our Ascent June of 2022 ,love the vehicle it now has little over 44,000 miles on it put new tires on at 29,000 not because of wear but for long trips,brakes are still in great shape at last inspection,we are retired but travel with our dog companion,this car has traveled to New Mexico across to Florida and to Florida every winter and also to Maine and the comfort is just fantastic and our overall gas mileage is twenty five MPG and yes when and if we need to trade it will be another Subaru!

Wouldn't do it any other way. I was very well treated and the buying process was quick and painless. The vehicle I liked was taken offline for 2 days until I was able to go to the dealer and test drive it. I thought that was a pretty nice feature.

We test drove the Grand Hylander and the Kia and this was by far the best riding vehicle. We love the all-wheel drive and the comfort of the seats. Drives quiet and super smooth. We were also able to get the car for significantly less than the other two options.

Had a great experience with Stephanie she was friendly clear and to the point and we made a fair deal at no time at all 10/10 service

We just traded our 2019 Ascent Touring, 52K miles (purchased used with 18K miles, and about 18 months old). We had no issues with the SUV. The turbo is just powerful enough to not worry about the power when needed. Interior held up very well to all the passengers, cargo, and 2 basset hounds as well. We're already sad and looking to get another one (we had downsized to Outback, but miss the big brute for many reasons, one of which is its interior space). I see some negative reviews here with brakes and other recall items, but somehow, we didn't experience either of those. Like I said, we're looking for another one, in hindsight we should've kept it. The only gripe I have is the poor tire choice by the Subaru, the original tires didn't last beyond 25k miles, replaced them with Continental tires and those should last the next owner for a while (originals were rated at 35k miles). Will update this post once we find a new one.

Another great trip to A Phillips Chevy!! Fast service, clean shop, friendly service staff. Been buying from Phillips since 2002. Will be back soon, Thank you

I'm still driving the 2019 Ascent with 56k miles. Other than a few recalls handled quickly, no issues whatsoever. Dependable, quiet, performance, comfort. I just had a loaner of the 2023 Ascent Touring model and I was amazed at the improvements. While I am keeping and love my 2019, the 2023 has improved handling, quieter, the transmission is certainly smoother and a solid and comfortable ride. Perhaps it has to due with the Touring model. I am not certain. I find my Subaru dealer to be honest, supportive and with an educated staff. This Ascent is large, which I enjoy immensely and without any family. The fit and finish is outstanding and the dash is quality components. No cheap plastic knobs or low grade materials. I would encourage you to test drive one today.

Excellent Sales Consultant and dealership. Molly Williams was our sales consultant. With her help, we were able to purchase the car and trim level we wanted at a price point that made us happy. There were no high pressure sales tactics just very friendly conversations with Molly about our needs.

My first Subaru, I enjoy the power from the interior space is good. My only regret was not get the 8 passenger. I bought the ascent that has the second row bucket seats.I would rather have the second row as a bench

Al was very helpful, professional and he made the process seamless. The entire experience was amazing.

Great SUV. Very comfortable, Performance is acceptable. I am 6' 2" and I have plenty of leg room. Even have to move driver seat forward to drive. Auto adjust feature for driver seat is nice. Wish it included side mirrors also. Only drawback I find is the gas mileage. In this day of soaring gas prices it is a huge downside.

The team treated my wife and daughter with respect and attention needed to make their decision.

Beautiful vehicle. Plenty of power, excellent braking. Fit and finish is outstanding. More headroom that other SUV's we drove. Right size for us, plenty of room in a midsize+ vehicle. Love the 4-wheel drive. Highly recommend.

Bought a 2025 Lexus TX from Dylan, easy process and quick service for add-ons. I don’t even live in the area, but saw what I wanted on the internet. Drove it home next day.

Practical. We love our 2020 Ascent Limited and we live in the south. We have a large family and this is great while the kids are small. Once more than three are teenagers, we'll definitely need a larger vehicle that provides more leg room if you're sitting on the back row. Love the convenience and ease of how the rear seats fold forward when I'm shopping and/or loading up from the back. The 10 year 100k mile warranty was reasonably priced at less than $2.5k. Haven't had to use it yet (knock on wood). Again, it's practical so the seats aren't as plush as premium vehicles but they're nice and comfortable. This pretty much describes the interior. The electronics are comparable to most vehicles. It has everything you need but nothing over the top. (Again, practical.) Greatly appreciate the cabin air filter and ease of changing it. I like smelling a fresh interior all the time. We're in the south where it's high in pollen, so the HEPA cabin filter is perfect. In my opinion the Ascent is a great mid-size SUV option that looks nice, is practical and has that Subaru reliability.