Used 2021 Subaru Crosstrek for sale near Chevy Chase Section Five, MD

My experience at Koons dealership with Mr Williams Chicas was excellent. He was very professional, he informed me about all I wanted to know about the car I was getting. He I wanted an specific Color and he did an excellent Job to find the Car that I wanted. Everything he did was outstanding 👏. Thank you so much. I am so grateful and satisfying with his outstanding service and Job. I am so happy with him thank you. Yanira Rodriguez.

After two years, all I can say is, well done. The car has been solid. I only have 18K miles, but no complaints. It is a bit narrow, and can be a little "economical" in appearance, but not a single complaint. It is a low end car, but the ride and comfort, overall is very good. Gas mileage is always subjective, but I average 32+ MPG overall, and it is at least as good as the Camry I got out of. It has taken me through places I probably should have not ventured. It didn't complain or give me any drama, hardly missing a beat the whole way,,,, with factory AS touring tires. The AWD seems top notch. People complain about the windshield being fragile, but so far so good. They complain about engine performance too, but I have never felt like I was going to be run over or that the engine was underpowered. If you want a "Fast" car, look elsewhere. It does what it does well.

Matthew Ryan answered the phone when I called about a pre owned vehicle at the Audi dealership. There were complications with getting my husband in whose name we had a car loan to the dealership. Matthew brought the car to our home. We did all the paper work inside with the help of George Awad on the hot day. He returned to the dealership, got the VA plates and returned. He "ubered" back to the dealership. Customer Service doesn't come better than that. He gets 10 stars! Thanks for the help, the ingenuity, flexibility, and ability to accommodate us. We needed it.

very good on gas and the seats are very comfortable and luv the safety features and like how i can connect my iPhone and use the star link. also enjoy the heated seats are a plus

Absolutely LOVE it!! Great Mileage, Looks Great... nice ride.... Best Car I've ever bought! My first Subaru and most likely the last car I will ever purchase!

I’ve owned my 2021 Subaru Crosstrek touring 2.0L 6 speed manual for just over 2 years now. It’s been a great vehicle. Very reliable. Could be a bit better on fuel but I’ve heard the CVT does get better fuel economy. I’d recommend this vehicle for sure. No regrets buying my Crosstrek.

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

I bought this car because I live in the mountains and needed a car with the most clearance for driving in snowy conditions. It's easy and comfortable to drive. I love the interactive cruise control and Eyesight. I love the styling and color. This is my first Subaru, and will never buy anything but a Subaru again. The service department at the dealership is awesome.

The team at Carmax Gaithersburg was amazing! So appreciate their patience, attentiveness, and professionalism! Great job!

I bought my car in 2016, they are great!, great services, Jenna back then, Now Ricardo, Luis, everybody in the service department 🙏😍

Everyone in the dealership was very friendly, responsive and attentive to our needs, they were very patient

My new Subaru wouldn't start. I drive it regularly, mix freeway, city traffic usual trips avg 15-25 miles. Found out that the battery was drained. Spoke to Farrish Subaru and was able to avoid a tow by finding that it would start and remaining running after using a battery pack to start it. Farrish, gave a me loaner, completely checked the error codes, charging system and replaced the battery with a new higher capacity Subaru battery and called me when it was completed. All covered under warranty. Had a good discussion with the Service Advisors and explanation of probable cause and the increased capacity battery.

Had an easy experience with Sheehy of Laurel. Direct up front pricing and ready to answer any questions that you have about the process. If you have your information ready to go the process is easy. Thanks for experience and the new truck!

Jeff Hever did a great job and we are very happy with our Atlas. Thank you!!

I enjoyed my test drive experience and the staff was attentive. However, the rep who worked with me and my boyfriend insisted on accompanying us on the test drive. No other rep had joined us at other lots, either private or dealership, so it seemed like more pressure and less privacy. We also had to tell the dealer that we’d meet him inside after talking privately. Again, pressure. That, plus no acknowledgement of the need for cosmetic repairs—duct tape under the seat, a hole worn through the driver’s car mat—made it fairly easy to walk away from a decent car.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

I worked with Bear for the majority of my purchase and was very pleased. He was professional and knowledgeable. Sean was also very responsive and reasonable.

Jack was the service rep that I dealt with for this appointment. His service was top notch and very helpful. He communicated with me every step of the way. Will be happy to use Jack as my service rep in the future.

I wanted to purchase a new vehicle. The vehicle I seen online I thought was a great car, Mr. Joel Lisman found me a even better car with less miles and cheaper then the car I was looking at. Once I came to pick up the vehicle I was at Carmax for less than an hour, then I was driving away in my new car. 😁

Eric was great, as usual. This was my 3rd new vehicle through him and I also sent a co-worker in who purchased too. The issue is not with the sales team, it’s with the finance dept. I am still waiting on resolution for an extended warranty I purchased with my new car last month. Shockingly the $$$mistake is in the dealers favor. 2 emails ghosted and no credit back to either my loan principal or my credit card. My suggestion is to just purchase the vehicle there and decline EVERYTHING the finance department offers then run out the door. Sales gets a 5, Finance dept 1 1/2. I will give them the rest of this week to keep up there end of the contract before I envolve corporate.

Another good experience today. It was my 12,000 mile service. Ashlyn was my service writer. I found her to be very attentive, courteous qnd helpful. Overall the service was excellent. Thanks.

Best experience I have ever had. Quick and easy. Friendly and clean environment.