Used 2024 Subaru Crosstrek for sale near Patchogue, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Too early to be sure of reliability, but my previous 4 subarus were great. I came here to say how much I like this new purchase, a used '24. Great cruise features. Good power & performance (2.5L) so I'm happy with the CVT. I just love it. They're still a bit lighter and noisier than the outback/legacy versions.

if you go to this place ask for Oz... an absolute gentleman, and great salesrep ... very rare you find a man like that in the industry... overall 10/10 experience... never even asked me to write a review but my experience was too smooth not too

I love my 2024 Subaru Crosstrek! It's great in all weather conditions, which is one of the main reasons I bought it. I live in the Buffalo area and I needed a good car for the snowy winters. It's roomy enough to hold plenty of luggage and even my dog's large crate but easy to maneuver and park. I love all the safety features and special features such as the large media display.

Very satisfied with the service of it’s employees in all areas very excellent service

If you're looking for a compact SUV that feels like a safe bet without being boring, the 2024 Subaru Crosstrek Sport is worth a serious look, especially as a certified pre-owned. It’s the kind of car that quietly earns your trust, mile after mile. The Crosstrek Sport hits a sweet spot between comfort and practicality. The seats are genuinely comfortable, the cabin layout makes sense, and there’s enough space to haul groceries, camping gear, or a couple of friends without feeling cramped. It’s not flashy inside, but everything feels solid and built to last. Driving it feels reassuring. The 2.5-liter engine has enough power to handle daily errands and weekend road trips, and Subaru’s all-wheel drive system gives it a confident grip in rain, snow, or on gravel. It’s not going to win drag races, but it’s smooth, predictable, and easy to drive. Looks-wise, the Crosstrek Sport is understated but sharp. The sport trim adds just enough flair to stand out without trying too hard. It’s the kind of design that ages well. What really makes this model shine as a certified pre-owned is the peace of mind. You get a factory-backed warranty, a thorough inspection, and the comfort of knowing it’s been vetted by Subaru. Combine that with Subaru’s reputation for reliability and strong resale value, and you’ve got a vehicle that’s built for the long haul. I’d recommend the certified pre-owned Crosstrek Sport to anyone who wants a dependable, comfortable SUV that won’t surprise you, in the best way. It’s perfect for folks who value practicality, live in places with unpredictable weather, or just want a car that quietly gets the job done. It’s not trying to be a luxury car or a performance beast. It’s just a really good Subaru.

Empire Subaru is a very pleasant dealership. The facility is very comfortable from arrival to departure. The team is pleasant and knowledgeable. Rich Ciarletta was my customer service agent he was pleasant and efficient with his service. He kept me informed during my service.

This car is perfect for me. It reminds me a lot of my 2002 Forester which I liked very much, but with all the new technology and a lot more pep. It also rides a lot smoother. It just so happens to be one inch longer than my Forester. So, the visibility and spacing is exactly what I want. The variable cruise control and lane control virtually drive the car by itself. I no longer get stressed driving in rush hour traffic and I no longer get tired during long drives. The ground clearance and all wheel drive make it easier to drive in snow. It's the perfect car for anyone, not just an old guy like me.

Great car at a good price does everything I need and more for the price it can’t be beat. First time I have had a Subaru.

This is my third Legacy Subaru with Empire Subaru and as in the past I’ve been thoroughly satisfied with the service and staff. Rolisa Reid was extremely friendly and courteous and kept me up to date during the whole process. She answered all my questions. I was impressed with the efficiency and speed on the day of picking up my new car.

I had no AC on Saturday. Rich Ciarletta told me to come right over. Very accommodating. Car was done in two hours. He’s the best.

Shania was well informed when assisting me to purchase my 2023 outlander PHEV. Shania went over the vehicle step by step and made sure I was comfortable being a first time Hybrid owner. Thank you again Shania

HIGHLY Recommend! Great experience all around. Second time getting a car from this dealer and I will be back!

Daniel Burawa was very helpful, gave us information without expectations or pressure to buy immediately. We really appreciated his genuineness and non-aggressive manner in the process.