Used 2020 Subaru Forester for sale near Lockport, NY

Great place to buy a car. No pressure, very informative. The car was polished and perfect when I picked it up.

The Forester is the first SUV I ever owned. It has had a few issues, but the dealership, Kenny Ross in Irwin Pa, has always been top notch in customer service. First issue was the orignal tires went bald after only 10,000 miles. I called Kenny Ross and they said they would contact corporate. Got 4 new tires at no charge. Next issue I did not even know I had. Took it in for an oil change and they tell me I need a new CVT. Didn't know I had a problem. No charge again. Last issue was a radio that kept giving an error message and would not work. Took four visits to isolate the problem, but now have a new radio that brings in more stations. Again for free. Highly recommend the bumper to bumper warranty. Money well spent.

Basil Volkswagen offered me the best deal on my VW Tiguan than any other dealership. The staff was absolutely wonderful! Everyone was very pleasant and accommodating. I would just say to be sure to test drive your brand new car before purchasing I love my new Tiguan although, it's my 3rd one. I will shop at Basil again for my next VW, hopefully, the Atlas Sport.

I have a 2020 Forester with 19000 miles. I love it, especially as a tall and aging man. It it easy to drive, easy to get in and get out. Miles per gallon is great, typically well over 30 mpg in day to day city driving. I have noticed a number of complaints about batteries. I think in 2019-2020 they had a bad supplier of batteries. My experience was total battery failure at about 10000 miles. I had to purchase a replacement from AAA. Such stories were common during that period. I was irritated but received reimbursement even though it is not typical for a dealer/car company to do so. Smart dealers want to keep your business. The only other expenses were created by potholes knocking the car out of allignment and nails in parking lots puncturing the same tire twice! Sweep your xxxx parking lots retailers and restaurants.

I have been buying cars over 50 years. West Herr os easliy the best dealership I have ever dealt with. Sam is awesome and never made us feel pressured. Can’t wait to nuy the next car!!

This is my first Subaru and I’m so impressed! Just a great drive! I love the safety and convenience features…but I also just love to drive again!!!

Joe Basil was very quick to respond to my inquiry! They even reached back out to me to see if there were any other questions I might have.

My 2020 Forester does everything I ask it to, very effective and efficiently. I've owned over 100 vehicles in my life time and this one is with my top favorites. Good value, safe, economical, reliable, dependable, and over all quality is top notch. I am very pleased with this decision.

I have purchased several cars from West Herr and always have a good experience. They are easy and not pushy, upfront and honest.

At 78 we had a hard time getting in and out of my Acura TLX. This vehicle is so much better for my wife and myself. Vehicle has more interior space, rides smoother, more safety features, better gas mileage, etc. Only time will tell if it is as reliable. Had the car now for 2 months.

Easy process dealing with service, Frank was more than helpful and attentive, I recommend the dealership to those who are looking

We recently purchased a 2017 Hyundai Santa Fe Limited Ultimate from Andrew Ayler at Northtown Hyundai. There is no amount of praise that can truly signify my overall satisfaction from working with Andrew. My husband and I have personally purchased over 15 new and used vehicles in the last 15 to 20 years as well as helped countless friends and family with their purchases. To say we are the go to car people in our group is not an understatement. I was also a customer service manager before I was injured in an accident so I expect a certain level of service and Andrew did not disappoint. In all my years of car buying I can honestly say I have never dealt with someone who listened to and met our expectations as Andrew did. He paid attention to the little details in what was otherwise a humorous banter conversation between my husband and I and successfully provided a car that met my expectations as far as ride and options and my husband's for year, mileage and price. To be able to give both spouses exactly what they wanted without either having to make consessions is no little feat, as any couple married for over 20 years can attest to. All I can say is in the over 20 years of car buying experiences I have had, I have never walked away completely satisfied until now. Andrew more than fulfilled his duties as our sales person. I will happily recommend him to anyone that asks.

This is more a request than a review all in all I am very satisfied with the service and professionalism of the staff and desk personnel however I am still waiting for a reply to my inquiry about a labor charge on my recent visit on May 6, 2022 with my 2017 Forrester I had three items performed one rate for a change recommended by manufacture to front and transaxle fluid change recommended strongly by dealership number three a heat shield bolt was tightened know there was other work that was done as well I’m not sure if I was miss charged for work that was not supposed to be charged the total bill was $373.40 the Forrester was in from 7:38 AM to 10:20 AM all I am asking is what was the hourly rate for the service perform or the labor charge for each of the items performed I have sent a five page fax to the service manager and reply was not given I am still waiting for an explanation I have dealt with Northtown for many years and purchase holidays and Subarus as well as my son I’ve always been satisfied with their service and their personnel and their professionalism and I am just looking for a clarification for this labor charge I feel perhaps a mistake was made in accounting please clear this up for me and make me a continued happy customer thank you by the way the invoice on this service was 240029 date was May 6, 2022 customer number Ford 28348 hopefully you’ll be able to look into this and give me a satisfactory answer it’s really simple labor charge or hourly rate thank you once again