Used Subaru Forester for Sale in Lockport, NY

This review is for a great experience with an oil change, but I also had to say how happy I am with West Herr and in particular David Bliss who sold me the car I had serviced. I am not always easy to deal with as a car buyer, but I was treated very well and had a really great overall buying experience. I have dealt with many car salespeople before and no one is better than David.

I like all the safety features. That's what sold me on the car. And it is excellent for the height challenged people. Very comfortable and easy infotainment center.

The best example of why I love this car: passing all the stuck in the snow giant four wheel drive trucks in the parking lot at work to easily park and leave as well. Bravo Subaru

Here's the deal - we purchased a 2015 Nissan Rogue from the guys at West Herr Nissan Williamsville. Unfortunately, we started experiencing problems with the A/C unit in the vehicle. We took the vehicle to the dealership to have repairs done. The dealership tried to get it to work but to no avail. It went back to the dealership 5 times in the 7 months we owned the car. Long story short, the dealer was unable to fix the problem and West Herr and Nissan Corporate were absolutely awesone. It did take some paperwork and about 6 weeks but West Herr and Nissan Corporate replaced our 2015 Nissan Rogue with a 2016 Nissan Rogue. Special thanks goes out to Mike Tepfenhart, Aaron Sawyer (WestHerr) and Amberly Bradfor (Nissan Corporate) It is refreshing to know that someone stands behind their products now a day. This is our 6th nissan vehicle and I see no reason to change from them. My daughter's lease on a 2014 Nissan Sentra is coming due and we will be going back to see Mike and Aaron. If you need a new vehicle or a new used vehicle do yourself a huge favor and go look these 2 guys up. They will take good care of you and get you what you want at a price you can afford plus they have a great corporation standing behind them. Thanks again, Mike, Aaron, and Nissan and we will see you soon.

The 2019 Subaru Forester fits my 6'5.5" 15 year old son, and there's spare head room for when he grows taller. I researched multiple vehicles. This one had the room, gas mileage, and most of the creature comforts I was looking for. I also has great pickup, responsive handling, and a smooth ride. It's much smoother than my 2017 Mazda CX-5 (a lead butt).

fast service. Andrew is one of the best service writers i ever dealt with. popcorn and coffee are great. office staff very nice

Recently my wife and I went in to purchase a new car. We've always drove Dodge's and at the Auto show we sat and looked at numerous cars. We met Rachael Marlin. She was very friendly, and knowledgeable with all our questions. We set up an appointment to meet with Rachael a bit after the Auto Show. One of Rachael's biggest asset was that she was very patient, and didn't put any pressure on us to purchase the car that night. Rachael worked with us to get the best deal possible and that we would recommend her to any family or friend. Rachael remained friendly and professional with us throughout the entire process.

I was only buying a used car, but Matt Wager treated me like a customer buying a brand new car. It was late in the day on a Saturday when everything was finalized. I couldn't drive it home because every car is put through a complete inspection to ensure everything is up to the high standards of West Herr. And this is going to really amaze you.....they are delivering it to me----1 1/2 hours away. Who does that? West Herr obviously. They aim to please and make you feel comfortable in any way they can.

My 1st Forester is a 2009 turbocharged model which is still going strong with 110,000 miles. The newer Foresters offer safety and convenience features mine doesn't have so I decided to upgrade. The 2019 Forester no longer offers the turbocharged version so I opted for a certified pre-owned 2018 XT Touring which has a turbocharger. I love the vehicle but because the turbo is no longer available, the used turbo versions have become quite pricey. I am keeping the old one for hauling dogs, lawn equipment and towing my utility trailer. The new one will be just for people for now. The vehicle is just the right size. I am 6'4" and would appreciate a little more leg room and thigh support but the Forester is as comfortable as any other small SUV I checked. There is plenty of headroom. The turbo does require premium fuel and has a lower mileage rating. With the turbo and sports tuned suspension, it is a fun vehicle to drive and worth the money to me. In over 10 years, the older one left me stranded only once when a drive belt broke after 100,000 miles. Based on reviews, I expect the same reliability from the newer one.

I have heard nothing but good things about West Herr so when it was time for me to get a car I didn't even think twice. While searching around the internet I was invited to a chat online about what I was looking for, within minutes I was scheduling a test drive, love fast service! The next day Derek May contacted, me took a bit of information and again before I knew it he found a car; I wanted and was heading to my house!!!! Yes you read that correctly he was willing to drive all the way to Wheatfield to show me the car!! As much as I loved the car I got a bit scared and at the last second asked for a day to think. Derek had no problem giving me that time, along with showing me two other cars the next day. Derek was patient and understanding and made me feel so comfortable with my decision. I am so happy to be in a Subaru and a new one to top it off!!! I recommend anyone looking to buy; to not just go to West Herr but to work with Derek, he is stand up guy and will make your whole experience wonderful.

Had a great experience buying from Rob Moore. He even delivered the car to me over an hour away. Really went above and beyond any other car buying experience I've had. Will come back for my next car forsure!

Great car, but battery died after 6 months and Bloomington Subaru didn't make it easy to get it replaced. This is a known issue with Foresters.

The service I received from the staff at West Herr Subaru was wonderful. I had the pleasure of working with both Kyle K. and Sam S... Kyle was very patient. He answered my questions, listened to my concerns, made sure I was comfortable with my decision without being a pushy salesman (much appreciated). Sam S. is awsome he worked his magic. Lol. These guys are great

Sal Sorrento was wonderful to work with. Originally seeking a 2016 closeout we got a 2017 with manual transmission. Love it.

I loved the look of the Forester. I also liked the way it drove. I had to not get the Forester because when you fold down the back seats there is about a six inch hump . This as going to cause problems hauling items. There was also a good bit of space between the front seat and the folded down seats even if you moved the front seats all the way back.

Thank you for the informational meeting that you held at the dealership for new owners...Great job. I also want to say thank you to Andy Parks who came to the house to pair my garage door and the car...and while he was here he patiently showed me several options on the car...thank you so much for you patience.

Lindsay Romanchuck, went above and beyond the call of duty in leasing us a chevy Trax, She was very professional, polite and NOT pushy, we will deffinately go back to Lindsay

Only owned it two days but so far really like it a lot! Look forward to many years of use from the Subaru Forester! Great

Just purchased my 4th Subaru and the West Herr dealership and staff continues to excel at what they do: sell great cars at a great price and followup with great service. This time around, I dealt with Amanda Westley who listened to everything I had to say and matched me with the vehicle I wanted. No "hard sell" or pushing add-ons I didn't want or need. My last Subaru was "totaled" when hit by a large pickup and the police said that if I wasn't hurt (not a scratch), it was a great ad for the safety of Subarus. And my Daughter has my old 2007 Legacy wagon that still runs great with over 150,000 miles on it.

Replaced a 2002 BMW I bought new and loved until the last day I drove it in 2018. Now I look forward to every chance I get to drive my Forester. My dogs do too.

Everyone’s so nice and helpful- wonderful place to go for sales and service. Love my new Forester from Mike Decarlo! Recommend him to all family and friends.

I recently purchased a used 2010 Subaru Impreza Outback Sport form West Herr Subaru and their customer service went above and beyond! I first started looking for cars on Cars.com and kept finding cars that weren't as in good of a condition than what was said by the dealer. I then found the Subaru from West Herr and I was a little hesitant on contacting them because I live 2 hours away. Needless to say, I emailed about the car to see what would happen and I was quickly replied to by Kirsten. I explained my situation(living 2 hours away) but I was interested in purchasing the car. I asked for information on the car and I was then put into email contact with one of the main sales reps Ziad. He called me and talked to me about the car, told me about the buying process, even helped appraise a car I wanted to trade in and answered any questions I had on the car. He was kind, courteous and understanding and he did everything he could to make my buying experience great. I was then put in contact with a sales rep named Kyle and through email and texting(which I prefer to talking on the phone) he sent me all the information I wanted to know. After I had confirmed that I wanted to purchase the car, we set up a time for me to come in and check it out. Once arriving, Kyle was quick to help me out with the rest of the process. I took the car on a test drive with him and he lead me around the area(because I was not familiar with the area). When we returned and was ready for the rest of the paper work, he explained everything, showed me how they go through each car and replace anything that needed fixing(fixed an exhaust leak and even put brand new tires on the car free of charge!) and made the experience one of the easiest car buying experiences I've ever had. When working with Sam from the Financial services department, he was a very upbeat guy and talked me through warranties and what they consisted of, helped me choose what ones I wanted or didn't want, and made sure everything was correct on the loan application. I couldn't be happier with my experience with West Herr and their team of well trained employees. Usually when you are buying a car, you feel pressured, I never felt that way and everyone I worked with were very relatable which made the process even better! I want to thank Kirsten, Ziad, Kyle, and Sam for making this car buying experience outstanding! Honestly the hardest part of the experience was finding the dealership because I got off on the wrong exit! haha

This Is our 2nd Forester it is awesome has exceeded all expectations drives well has amazing safety features perfect size highly recommend to everyone you will not be disappointed

Amanda Westerly and Dan Kowsky are the car buying dream team!! I just picked up my new 2017 Subaru Outback and this is my 4th Outback and 6th Subaru from West Herr. There are so many dealerships in the area and we are right down the street from the other local Subaru dealership, but I would rather drive the 30 minutes to ensure I'm getting the best quality, best deals, and best service. Thanks again !!

Absolutely the most stress free car purchase I have ever had. Jeff and Kayla were so helpful and honest and down to earth people ever. The process was so easy and smooth. Would never go anywhere else.

I like this vehicle except for the engine shutting off when stopped. it does have an override switch, but if I forget to set it the engine will automatically shut off. that's the only thing I don't like about this car.

I met with Lorenzo Taylor and he was great! He was a huge help all around and if there was anything I wanted to look at or needed he helped me in any way! Although I did not buy a vehicle.... yet, I will for sure be back and will be wanting him as my salesman! I love the dealership as well, but he was what made me love the decision of going to West Herr Toyota!

This car is perfect for me. It combines comfort, reliability, styling and exceptional performance on all types of roads. I have the Touring turbo model which is very quick off the line and hustles down the road easily when prodded. Combine all of that with the practicality of an SUV and you can understand why I am in love with it. I prefer to drive it over my other car (which I also love), a 3 series BMW, because it is as quick but much more versatile.

Went to buy a used care . Had Frank Steckstor as a sales person. OH MY GOD will never go to anyone else. He was amazing I can't say enough about him. Everyone I know looking for a car I send to him. He is my new go to guy, wow. My mom bought a car from him too and loved him. Also can't say enough about Justin Rojek. I don't know why anyone would go anywhere else. What an amazing team. A winning combination. A home run for me, I love my suv just what I wanted. If you want to be satisfied and feel like you are the most important person go see Frank and Justin and you will not be disappointed.LOVE THEM!!!!

Passenger airbag problem. Took over three months to get part. I have test driven 2019 and like this model much better. Just right size now hat I’m no driving a van. Touring model is great. Love the brown leather.