Used Subaru Legacy for sale near Aurora, IL

Great, friendly staff and fast service. Clean location. Had a maintenance plan, that I believe should have been long expired, but I still had a free oil change on it. They still honored it. Great customer service!

Bought the Legacy Touring XT model. Previously owned Lexus and Infinitis, and this is a good or better than those cars. Smooth handling and responsive engine/ride. Dashboard is easier to use than expected. Nice connection to Airplay. Speakers are great. Safety systems are very good. Leather is luxurious. I would never have selected this car if I didn't already own a Forrester, which is also well built. I feel like I bought a luxury car for a 15K discount if not more

Mario did an amazing job getting us into the car we wanted, and Abe also did an amazing job getting us an affordable financing. Thank you, Kenya and Carlos

Replaced my 10 yr old Legacy as 2025 is the last model year. I loved my 2015 Legacy. Very reliable and no issues at all at 122k. Hoping for the same. The 2025 has some nice improvements. So far, so good!

Jerry McDuffie has always been a pleasure to work with. Our family and friends have purchased several cars from him over the last 20 years. He always gives you a fair deal and takes the time to make sure you get the car that is right for you. He is very patient in dealing with us seniors who can be technically challenged about some of the new car features on today's modern cars. I highly recommend Jerry for anyone looking to buy a new or used car.

Bought brand new off the lot in January 2020 and I've put just under 20K miles into it so far. Here's what I've seen so far: Good: - AWD keeps you on the road in even the most slushy and icy conditions. Driven this car through a few snow storms and never had to worry about losing control. - The driving assist safety features work very well, definitely has saved me from a couple minor incidents. Also the adaptive cruise control has revolutionized long roadtrips and I'll absolutely never be able to go back - Interior looks fresh and clean, seats are very comfortable. I'm always surprised how much trunk space this car has, plus the folding back seat make transporting some bulkier items easy. Bad: - I absolutely despise the entertainment system. The huge touch screen is cool but it is sluggish and unreliable. Often the inputs will lag several seconds or not register at all, which sucks when you're trying to turn on the AC on a hot day or the heat in the winter. The worst part is that sometimes when you start the car up, the user interface software won't start correctly and will crash, disabling all of the vehicle's safety features. Usually this fixes itself with an automatic reboot but that often takes a couple minutes. Once or twice I've had to pull of the road, turn off the car and turn it on again to manually cycle power to the console interface. - There's absolutely no reason to buy the sport mode when the CVT is so sluggish. Paddle shifters seem like they're almost disconnected as the difference between the "gears" is so minimal. - No way to disable the auto start/stop system, have to hit the touchscreen button every time. Overall: - I'd still recommend this car since the good definitely outweighs the bad. It's a car that does a lot of things decently but nothing exceedingly well. If you want a sports sedan, get the WRX. If you want a car that can handle rough driving conditions, get the Outback. If you want something more akin to a luxury sedan, go up a trim level to the Limited XT CVT. If you want a car that does all these things but doesn't lean too hard into any of them, this is your pick.

Juan was great to work with! Followed up a few days later was nice! Facility was nice, liked the car that I purchased. Would refer a friend! Though I was talking to somebody else on the phone and had an appointment that gentleman was not available. Don?t know what happened to him. Wasn?t sure if it was an AI thing, which, if it was, I didn?t like that approach.

Great service, able to find a peculiar lingering issue , prompt update with the service status Thank you

Came in today with an issue on my Honda Odyssey rear wiper and they had me up and running in no time. They went above and beyond to help me out! Thank you!

The service experience was very good. I brought my vehicle in for an oil change and a recall. It went well but then a few minor things happened with the electronics. They were quickly fixed except I couldn’t then get the AM stations back on the radio. So the Service Dept ordered a new radio for me, which should fix this issue.

from the first day I had it I haven’t had any issues with it as it handles great and gas economy is awesome. I don’t have a negative to write. I drove Lincoln’s for the last 20 or more years and because they stopped making cars and only Crossovers or SVU’s, I searched high and low to find an equivalent car and googled all the options that were a must and the Subaru Legacy Elite came up and my husband and I went to look and drove out with our new car and couldn’t be happier. The ride is comfortable and the car is just great.

I recently bought a Subaru from Patrick at Subaru dealership in Orland Park. He was very informative very friendly and I would definitely refer him to anyone to buy a car.

Friendly people and helpful at all times Good inventory good prices affordable. Thanks to Napleton Hyundai will always recommend people to come check used and or brand new cars.

I drive eighty miles round trip to work. My Legacy is quiet, comfortable and the Eye Sight is great! I’m safe and secure knowing my Subaru has my back. I’d like better mpg but at 32 on average I guess I shouldn’t complain. Love my Subie!

I was there today because, as it turns out, the service team damaged a tire pressure sensor a few weeks ago when replacing one of my tires. So the fact that I was there at all was very annoying. But I was treated courteously, given a reasonable expectation of how long it would take, (that time estimate was accurate) and a clear statement that the problem was due to an error by the service department. I appreciate that acceptance of accountability. The oil change and car wash was nice, too.

Bought 2013 Legacy 2.5 premium in early 2014 with approximately 9k miles. Now has 88k and other than routine maintenance no other issues. It has been and remains one of the most reliable cars I have ever owned. That includes a few BMW’s and Mercedes. Great all year round especially in the winter. Will definitely consider another Subaru if this one ever xxxxxx. Hoping not

From the sales assistant through to the purchasing team, everyone we dealt with was excellent. The staff demonstrated a strong knowledge of the vehicles and took the time to explain everything clearly and thoroughly, ensuring we fully understood all of our options before making any decisions. Nothing felt rushed, and every question we had was answered patiently and professionally. The entire experience was made easy and stress-free thanks to their friendly, approachable, and genuinely helpful manner throughout the whole process. We felt well supported from start to finish and would not hesitate to recommend them.

My husband initially gave a lot of pushback when I told him this was "the car for me". His car broke down just before a planned long-distance trip, so he had to take his turn behind the wheel of my Subaru. Every wife loves to hear " You were right"! It handled ice, snow and everything else with ease plus great MPG!

My experience with Sunset Auto was outstanding. They have a great selection of used cars, all in excellent condition. The sales team was friendly, honest, and very helpful without being pushy. They worked with me to find a car that fit both my needs and my budget. The paperwork process was smooth and quick. Overall, a very professional dealership that truly values customer satisfaction

I love the AWD system. The car handles very well in snow. It handles really good no matter the road conditions. I've owned this car for 7 years and it's never left me stranded. Gets decent gas mileage. And it has great visibility. The 2014 Legacy 3.6R is overall my favorite car I've ever owned. If I had one thing I'd like to see improved, it would be to make a turbo or preferably a twin turbo version with like 450HP.

My salesperson, Gytis from AG Autohaus, went above and beyond to make sure I found the right car within my budget. They were knowledgeable, patient, and made the whole experience stress-free. The financing process was smooth as well, and the team explained everything clearly.

Nice car and great finish. We are pleased with everything, but would like the mileage we are experienced is less than advertised. The interior clock and outside temperature readings are in conveniently located. Other than that the car is A-1. Great value for the money.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

I am 74 years old and this is the sixth Subaru legacy that I've leased since my husband's death. It provides me a secure ride in bad weather and is a pleasure to drive when the sun shines. I may purchase this one.

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

The Ride is far better than the 2018 Legacy, the Turbo 4cyl with 260 HP makes a big difference when merging from an on ramp to major highway. The safety equipment is amazing. Subaru somehow built in shift points to the CVT. That along with the paddle shifters help the car perform more like a standard shift. The interior is much like a luxury vehicle. Fantastic comfy Nappa leather seating is first rate.

Sam worked with me, I’m north of Detroit, Michigan and had a lot of questions! He went out of his way to take videos and pictures of the vehicle I was interested in. He spent 2 weeks answering all of my questions and being very professional and patient with me! When I finally got there and took it for a test drive I was amazed at how clean the vehicle was and how quickly we were taken care of - it was a seamless process and everyone was very friendly and accommodating! Thank You!

I love drive the car in the snow work really good don’t even need snow tire you just buy season tire and you fine runs good

The entire staff was friendly and relaxed. Pete M shared a lot of information with enthusiasm. He listened to me and found a model and trim package that had everything I wanted. Will R made sure I understood the warranty options and how to use all the features on the dash. He encouraged me to call or stop in if I had questions as I got settled in to my new Crosstrek. Buying a car can be overwhelming, but the folks at Napleton made it a fun experience!

Kudos to D'Arcy... my situation was a VERY unique. I worked with Diego and he was Awesome. I will recommend this dealership to everyone I know and everyone I don't know.. I look forward to working with you in the future. THANK YOU Darcy team

I had buyers remorse after I bought this car new. It was a huge step down in noise and luxury, space and hauling power compared to my 2004 Honda Accord EX. This car has a problem with cargo space both in the trunk and in the cabin. The center slot won't even hold the larger iPhone. Yeah, there's the center armrest compartment but Everything gets lost in there. Not visible, you will forget it. The side panels don't hold much, not even my binoculars. The car is reliable and runs well. It's a little wimpy in the power department but it does get pretty good gas milage. Only a single exhaust and the gas smell is very noxious. Don't back it into the driveway and expect to warm it up on cool mornings. The fumes are likely to kill you. All in all though, I would recommend this car to a friend if they understand the limitations.

Mario and Rick were beyond helpful with my purchase. Mario was very knowledgeable and easy to work with throughout the entire process.

My sales consultant Travis was excellent he has great customer service and explained everything clearly. He made me feel very comfortable from his hand shake to his smile. He did a great job. Thanks Travis.