The last time I was in for an oil change, a salesperson called to let me know they were seeking to acquire my vehicle. I was up against the maximum miles on my lease, so I saw no harm in pursuing this possibility (replacement). This is the 4th car I've transacted with Napleton - 3 with Jordan K and this one with Nizar Assria. Friendly and easy to deal with, we briefly test drove the car and briskly proceeded from there to draw up the paperwork. Jerry in Financing, also very easy to deal with. A pleasant experience, just as all of them have been. Our family will continue to direct our business to Napleton and to pass along recommendations to others to do the same! Rob
2007 Mercury Montego Luxury Review
Great comfort road car and safe...
by recog1 from Cleveland, Ohio
June 20, 2018
4
Our 11 years with Mercury Montego Premier were very good... Keyless driver entry and ultrasonic backup alarm were great features. Simple clean dashboard was clear and easy to see.
Just bought so hard to comment on reliability, however Carfax reports show car received regular maintenance but no major problems. Beautiful car, looks new and dives like a dream. Very reasonable when purchased used.
Zak's thorough knowledge of the 2014 Lincoln MKZ Hybrid I purchased was impressive. He explained every detail of the car to me in great detail. Their price on the car was first in class. They had the best price within 250 miles for the same vehicle. It was nice to not have to travel to get the car and deal I desired. Would love to do business with them again in the future.
2016 Land Rover Discovery Sport SE Review
Nice car to own
by David C from Santa Fe, NM
April 29, 2019
5
Only one set back. Bad gas mileage. Seems like we are always putting gas and has a small gas tank. Wish it had a bigger tank.
I bought this car new in 2007 and have had it ever since. It is a very smooth accelerating, comfortable car with adequate, zero to 60 in 9 sec., performance. It's reliability has been great, except for a problem I had last year with an "engine has reduced power" message, which turned out to be the car needed a new throttle body and accelerator sensors, but other than that, nothing major at all. I would recommend this car to anybody. Unfortunately, I don't like the new start/stop feature that GM is putting into Buicks now, so I will keep my Lucerne for as long as possible. My first choice now for a new car would be a Toyota Camry SE with the 2.5L 4 cyl engine and 8-speed automatic.
I bought a nice Audi Q7.Our Sales man Jordan was very friendly and professional he did a great job and offered me a very good deal.
2005 Toyota Sequoia SR5 Review
A great deal indeed
by SAMUEL from CARSON, CA
August 1, 2018
5
I am highly impressed by the state of this car compared to its age. am sure the dealer put in extra efforts to renovate the car. I am completely satisfied.
I love my Mercury Mariner. AWD. V6. GORGEOUS interior and amazing build. What else can you ask for? I love how smooth this car drives and the reliability. It is a true shame they do notale these cars anymore. They are beautiful and functional.
Indoor showroom on a wicked cold day in Chicago is big plus. All the models were clean and ready to look at. Great detail team! Quality cars! The Mercedes had 58 pictures so I knew everything I was getting before I got there. Test drive / paperwork/ and drive off. The owners even let me have a private office for a business call I needed to take while onsite. Chris was great drawing up the deal, and dealing with my trade in. Mike was helpful with everything during the process. No pressure. Easiest car purchase I have ever made. Don’t look past this dealership. They are the real deal. Recommended!
2008 Cadillac DTS Luxury Review
This car is clean inside and out
by James from St. Paul MN
March 9, 2019
5
This car is loaded with all the bells and whistles I absolutely love driving this car. This DTS was worth the drive and every penny spent
I did not buy the car from them but was really satisfied with customer service., because they answered all my questions.
2007 Mercedes-Benz SL550 Roadster Review
Beautiful styling, great performance and comfort
by Car lover from Pembroke Pines, FL
May 12, 2019
5
We purchased this vehicle from the owner who had it for 11 years. It was meticulously maintained and only has 42,000 miles. I drove it home for over 150 miles. The car was incredibly comfortable and the gas mileage on the highway was about 25 miles per gallon. We are enjoying the car and I can’t wait for the cool months in south Florida to put that top down. I am glad we got this car and I think we will keep it for a long time.
I was only looking for a car with a Carfax report and this place had them. Online they have a good selection of cars. I did my homework online before going in. Before walking in I already knew what I was looking for (I had narrowed it down to two cars). From the time I walked into the dealer to the time I left, I felt welcomed. Everyone was nice and answered all my questions. My salesman, Siggy listened to all my requests and concerns. He was very helpful. I would recommend this place to anyone looking for a car.
2011 Nissan Murano CrossCabriolet Base Review
love the car
by christine hein from roanoke
April 12, 2019
5
Great to drive easy to keep up top up top down would buy again husband whats to keep forever great traveling in plenty of room
Best car buying experience I ever had. Our salesman, Rami Rajab was extremely helpful, courteous and accommodating. No high pressure sales, no hidden fees and no gimmicks. Very professional young man. The sales manager, Isaac Homa even helped my wife set up her Bluetooth after we purchased the vehicle. I would definitely purchase another vehicle from this dealership and recommend it to anyone.
2006 Toyota Camry Solara SLE V6 Review
An absolute beast
by DefectiveDesolator from Dallas, Texas
March 5, 2019
5
This is my first car. I bought the '06 solara convertible in October '18 with 140,000 miles already on it. It drives like it is new, and is a great bargain for what it offers. Even after 13 years now, the car is in excellent condition and I'm gonna keep it for a lot more years!
Zeigler Chrysler Jeep Dodge RAM of Schaumburg Review
Great Buying Experience
by Cautious Buyer from Streamwood, IL
November 6, 2018
4.5 (609 reviews)
I recently brought a used car from Eric Foret. He was a excellent sales person and understood both my wife's and my requirements in purchasing the car. He was very polite and did not pressure us in buying the car at he first visit. He understood that I needed to take it to my mechanic before we could discuss a price. Even after the trip to the mechanic, he did not pressure me in buying the car, since my wife was at work. I told him that my wife and I would return later in the evening to discuss the price. We brought the car that evening. I would recommend Eric as the person to see if you are interesting in buying a car. Great Experience.
2006 Jeep Commander Limited Review
1st Jeep and I'm impressed
by Nj from Nj
May 1, 2019
5
Needed a car fast and got this for 3rd row seating. High mileage but ran better than many cars with considerably less miles. Repairs were minimal and cheap. Would buy another!
Can't evaluate reliability yet, just purchased. Still, it's obviously high quality, well built, and as exciting to drive as a family vehicle that seats 8 can be.
Great place I live 45 mins away and its the only place ill go to ,I dealt with Cliff Hensley and Bill Kasanitz.....i hope thats right if not sorry Bill.They were great and so is the finance dept .I shopped at a few before i made the trek and it was so worth it ,its the only dealership that told me my fathers Z plan was better then rebates they gave me respectable trade in value and for not having the greatest credit a very easy purchase ,this place gets it !! Nobody wants to sit in a dealership for hours or leave not feeling comfortable ,Not the case here in out in about 2 hrs went from my 15 to a nicely equipt.18 F150 and loved it ....Ill be back for my wifes Bronco soon
2015 Ford Transit-250 148 WB Medium Roof Cargo Review
Far Superior to Econoline Models
by Blanche from Northville, MI
December 20, 2017
5
This cargo van drives like a car not a truck; easy handling, far superior gas mileage to it's competitors. You won't be in the shop once a quarter or more like a Sprinter! It's Ford Tough! Just wish I could have had the CD player and the GPS at the same time.
I've worked in the dealership industry for almost 6 years now, being 25 that's basically my entire career so far. I started, and have been with a top 10% store since day one so good service has come to be the normal for me. My salesman was John Bucher, an older gentleman that seems to care more about the customer than a commission check. (A rarity in today's market to be honest, given that most sales and service personnel are 100% commission.) He was pleasant to talk to, and easy to work with. He came from another career path, and seems to genuinely enjoy working at the store as a salesman. For being the only Manual CR-Z 13' and up in the area, I really was expecting pushy sales tactics and nonsensical add ons, all of which I've had to deal with indirectly before, on the other end of the table. MY finance guy, Adam, was also relatable, and easy to work with. I did not haggle price a whole lot, the car was what was promised, and already priced slightly below the going market for Manual low mileage CR-Zs I would highly recommend John, and I can personally certify that he is more concerned about you, than his check at the end of the month.
2013 Kia Rio SX Review
I am so happy with my little Rio!!
by Zengirl from Los Angeles, CA
April 23, 2019
5
I bought my 2013 Kia Rio LX sedan about 9 months ago, and I couldn't be happier. I live in Los Angeles and spend a lot of time in my car. I wanted wanted something stylish, reliable, and economical with enough pep to get up to highway speed quickly and my Kia Rio delivers on all counts. Plus it's a lot of fun to drive. I admit I was surprised at how well it sticks to the road
I originally purchased my car in Champaign, Illinois and turned to Ray Buick for my repairs when I moved up to Chicago. I recently took my car in to be repaired.
Everyone I encountered was amazing -- from the women in the front office, to the parts department, to the mechanics who do the dirty work, thank you for the amazing customer service! Will definitely be back.
2013 Buick Regal GS Review
Tight nimble handling. comfortable interior.
by GS Owner from Charlotte, NC
December 15, 2018
5
Tight quiet ride. 6 speed manual takes the boredom out. 270 HP has decent acceleration. Nice amenities. Very nice leather seats. Great sound system. Pretty good fuel economy.
I have owned 2 Honda's prior to this Acura. Honda engines are so reliable that I will never own anything else. Great gas mileage for a 6 cyl. I have owned it for almost 2 years and I am very satisfied with this purchase.
A big shout out to Adam and Angel ! You guys were so cool and you made our car buying experience PAINLESS!!
2020 Hyundai Palisade SEL Review
I Agree
by Big Fan of Palisade from Birmingham, AL
May 8, 2019
4
I agree with first reviewer about the Palisade. It has a less boxy look than the Kia Telluride but the ride is nice, with not much outside noise. All the safety devices included in the top model make this my choice when the Palisade I ordered finally arrives at the dealer.
I am very impressed with their timely response and the information Carlos has provided including the additional pictures, available extended warranty, finance etc. I have not purchased a vehicle from this dealer but so far, I am very impressed with their service and I am planning to stop by soon.
2016 Chevrolet Impala LT Review
Great Car
by Richard from RUSKIN
March 6, 2019
5
I purchase my 2016 Impala used with 20k miles on it. In two years I've added 28k miles. This car has been amazing, no issues, smooth quiet ride, nice acceleration, and hold five adults comfortably even behind me and I'm 6'6. I love all the tech features like built in Wifi, Android auto, Apple CarPlay, collision alert, lane departure, blind spot monitoring, cross traffic alert, dual climate control, heated seats, the ability to connect to ipod behind hidden dash. The black leather is perfect when having a five year old. The my chevy app is amazing. You can stop/start vehicle, sound alarm and lights, locate vehicle, setup a location alert for when the vehicle comes or leaves a designated area, you can setup alarm notification so if the vehicle alarm goes off you can be notified by phone or email. You also can track your fuel, tires, oil life,total mileage, trip mileage, total MPG and trip MPG. I've been on several long trips and it's comfortable ride and I averaged around 28 to 30 MPG on long trips for a full size 305 HP car that is pretty good. It's also a beautiful car that has aged well compared to other cars. I do regular maintenance like I did with all other cars. I hope to get as many miles with this car with limited issue like I did my Acura TL. This by far the most impressive car I have owned.
I'm searching for a used Infiniti G37x, they have one in their inventory, even though I haven't yet decided whether buy this car from them but at least they tried to contact me and introduce their services to me.
2017 Acura MDX 3.5L w/Technology Package Review
Why such a poor ride
May 13, 2019
3
I have driven cars and big trucks for 30 years, 17 mdx top of the line has the worst ride. I want to turn this back in , for my 04 grand caravan or 87 sentra. It’s AC and seats are great. This is the first car that has ever made me seasick with bouncing and pitching. I drove others, they were not this bad. Will go to the third dealer to see if they can fix. Also, the single reason I won’t buy an acura??? Unless bought at that dealer, the dealer staff does not want to help even if you have a $ 60 k mdx and got service their. Lexus has staff specifically to help with whom you can appt or just walk in. Why has Honda allowed this in Acura ??? I want to support Honda and Acura, but if I need a little help, their dealers should spend a little time
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