Used 2020 Subaru Outback for sale near Cromwell, CT

I had THE best experience at Carmax...the salespeople were non-pressuring, helpful and just amazing (especially Daniel!). They went out of their way to make every step comfortable and unpainful. I will most definitely go there when I need to buy my daughter a car and when I need to upgrade in a few years!

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

We were selling a vehicle. Staff contacted us to give us a link to provide all info for the car we wanted to sell. They gave us an excellent price. ( as evidenced. By kelly blue book ) When bringing car to dealership in East Haven - staff had gloves and masks on. They came outside for paperwork. They were organized. Social distancing followed. We are very please with our experience.

I lucked into finding a returned leased 2020 Outback in July of 2022. Beautiful white exterior, drives like my '13 Legacy (handed down to my daughter, thus the new car for me!). Apparently Outbacks and Legacies have the same body frame, and driving this new Outback is a dream! This is my 4th Subaru and I absolutely, without a qualm, recommend them for handling, snow, comfort, style, cargo capability. After reading the reviews here, I can agree with two issues: battery and display screen. I also had a dead battery with no apparent reason. The dealership went over the car looking for a "battery draw," but found nothing wrong. They replaced it (under warrantee), and THE NEXT DAY the new battery was also dead. The explanation was this new battery had come from a warehouse and should have been charged before installation. No charge to me and no problems since, but definitely an inconvenience. The second drawback I would mention is the display screen. Way overwhelming, hard to find the functions to change driver assist et. al., and too difficult to drive while trying to change your heat, seat temp -- basic controls that should not require the driver to look down so much and for so long. No issues with operation of the screen. Finally, and maybe this was a one-off experience, I had to have the hood repainted because a leaf had left a weird stain right in the center of the hood. I cannot claim the stain was there when I got the car, but we tried every safe method (including wet sanding) to remove it and it was under the finish (according to the body shop). I'd venture to guess it came off the assembly line like that and it was fairly faint until you noticed it. Finally, I am strongly loyal to the dealership, as they have done right by me in many situations. They are fair, give me clear explanations and warn me about upcoming repairs, considerate, and have on more than one occasion checked a warrantee on my behalf to get me a better price.

Had our new to us Subaru Outback for 3 weeks. After learning a lot of new tech in the car, we are settling in to who gets to drive it. Love it, very happy with it!

The sales staff was very good and the buying process was very good but took a long time. They gad a class for us to learn about the controls on the car and that helped a lot. We are still figuring out some of the various functions that are more detailed but very impresssed with the car.

Everything has been great. If I had to find something to nitpick at it would be the mileage but honestly, that is average on most days and better if you want to put the effort in and get the better mileage.

Thanks to CarMax services Team I can now relax and drive my car. They were so helpful and I trust them will never ever ever go to any dealer for my car repair. Special thanks to Carolyn for being so nice and understandable.

Very fair and reasonable. Easy salesperson to deal with. Very knowledgeable.

The salesman was great. No pressure and willing to negotiate. The finance guy was even better. Overall great experience buying a car.

Great service and my Salesman is the best Jim Lockhart put me in a new loaded Outback Limited XT LOVE IT And who doesn’t love Hamburg Cove to sit and look at for service center- beautiful

Edwin was great to work with from the beginning. He reached out shortly after I inquired about the car and scheduled a time the next day to take a test drive. They were able to complete the purchase that day so I could take the car home. Overall, both Edwin and their Finance department were easy to work with.

Thank you so much Tom Graham you took care me excellent customer service any questions that I had he answer them and I was very pleased.....☺️☺️☺️��

Ed was very helpful and informative. Helped me with a lot of stuff. Didn’t feel pressured to buy anything and answered all my questions

Everything went very smoothly. They had the vehicle I was looking for. The salesman, Ed W. was knowledgeable, customer friendly and patient. We were buying this vehicle for our business so a little more involved. The vehicle was nicely cleaned, prepared and even had a tank full of gas. I plan on going back and working with Ed on a personal vehicle.

This is my first time shopping a new car, Chris was very helpful to me , he, explained everything I need to know, I am busy exciting about the new car

This dealer has alot of cars to choose from. They have financing available. No appoinment needed.

just bought my third Suburu from Suburban and honestly I wouldn't go anywhere else. salespeople are knowledgeable and no pressure. Amanda was my salesperson and was very patient as I looked at multiple vehicles and then she found me my perfect one. Finance lady was also great...found me an amazing rate AND a discounted bumper to bumper warranty for 9 years (Not that any of my Suburus have needed it: 8 years with my last Forester and no issues at all) a really wonderful experience with this team

My friend recommended the Reynolds Subaru Dealership in Lyme and his Sales person, Sandy. She did a great job for me and told me Jason would be in touch to help me with connecting my garage door opener with the new car. A couple of days later, Jason showed up. A college student and part-time Reynolds employee, he went right to work educating me on all the ins and outs of the controls and hooked up BOTH my garage door openers. Polite, patient and technically knowledgeable, he was great…and…thank you Reynolds, no charge! We’re off to a great start with Reynolds Subaru.

Matt & Juan did excellent job with my lease process. They went above & beyond!! Excellent experience!!

The service was excellent,friendly and timely. I would highly recommend holgram The staff was supportive in transportation as well as completion with paperwork