Used 2020 Subaru Outback for sale near Gates Mills, OH

"I purchased my vehicle from Nathan at Carface Auto Sales. The car was in perfect condition. I’ve had zero issues with the vehicle. They have one of the best selections of used cars in the area. Do your due diligence with any used vehicle, and you'll have an excellent purchasing experience.

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

The atmosphere was welcoming. Individuals readily introduced themselves even before I made a decision to purchase a new car. Liked the personal touch and ease in finding my way around the Subaru sales space. Matt Harteis was thorough, offered detailed explanations, and professional style mixed with personal touch. Introduced me to serveral employees.

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

When I first did my research on Reel's Auto, I was a bit skeptical since the vast majority of reviews were 5-stars and I figured there was a possibility that this dealer could have bought fake reviews or paid to have negative reviews removed. I can confidently say that after visiting the Chardon branch yesterday, I have full faith that every single 5-star review is well-deserved and accurate. I visited Reel's Auto to purchase a 2016 Ford F-150 from Micheal Ostello. He was more than gracious to me and my wife, answering any questions I had about the truck. He allowed me to take the truck for a few hours up to a Ford dealership so I could pay for my own inspection. When I came back and made a reasonable offer, Micheal and Dan did not hesitate to accept it and start the paperwork process to get me approved for a loan. Before I left, Micheal made sure to fill up the gas tank (about $100 in value) and program a second key fob for me (another $400 in value). I could not ask for better treatment from a dealership, going above and beyond to make sure my needs were met. My favorite part of visiting this dealership is that it is owned and operated by veterans who genuinely care about and give back to the community. Everyone who works here are down-to-earth and more than willing to sit down and just have a normal conversation about anything as opposed to the stereotypical auto salesman who simply wants to buy and sell at a profit. From my experience, this organization is one of the most genuine businesses I have ever had the pleasure to work with, and will most definitely be coming back for any future vehicle needs and recommending them to anyone else.

I lucked into finding a returned leased 2020 Outback in July of 2022. Beautiful white exterior, drives like my '13 Legacy (handed down to my daughter, thus the new car for me!). Apparently Outbacks and Legacies have the same body frame, and driving this new Outback is a dream! This is my 4th Subaru and I absolutely, without a qualm, recommend them for handling, snow, comfort, style, cargo capability. After reading the reviews here, I can agree with two issues: battery and display screen. I also had a dead battery with no apparent reason. The dealership went over the car looking for a "battery draw," but found nothing wrong. They replaced it (under warrantee), and THE NEXT DAY the new battery was also dead. The explanation was this new battery had come from a warehouse and should have been charged before installation. No charge to me and no problems since, but definitely an inconvenience. The second drawback I would mention is the display screen. Way overwhelming, hard to find the functions to change driver assist et. al., and too difficult to drive while trying to change your heat, seat temp -- basic controls that should not require the driver to look down so much and for so long. No issues with operation of the screen. Finally, and maybe this was a one-off experience, I had to have the hood repainted because a leaf had left a weird stain right in the center of the hood. I cannot claim the stain was there when I got the car, but we tried every safe method (including wet sanding) to remove it and it was under the finish (according to the body shop). I'd venture to guess it came off the assembly line like that and it was fairly faint until you noticed it. Finally, I am strongly loyal to the dealership, as they have done right by me in many situations. They are fair, give me clear explanations and warn me about upcoming repairs, considerate, and have on more than one occasion checked a warrantee on my behalf to get me a better price.

Mr Baskind is knowledgeable, efficient, and very helpful not only with regard to the car leasing process but also with the operation of the vehicle electronics.

Had our new to us Subaru Outback for 3 weeks. After learning a lot of new tech in the car, we are settling in to who gets to drive it. Love it, very happy with it!

The salesman and staff were extremely friendly and helpful. We were able to work out a deal that worked well for us. I highly recommend this dealership!

Everything has been great. If I had to find something to nitpick at it would be the mileage but honestly, that is average on most days and better if you want to put the effort in and get the better mileage.

I dealt with Todd and he made the process extremely easy. We were coming from 2 hours away and were able to complete most of the legwork before we arrived.

My I had a great experience with Jack. He navigated us through the process of comparing cars. He really knew the facts about his cars!

Gayle was great ! Super helpful/ caring of my needs got me into a deal perfect for me ! I love my new blazer ev

Oganes was such a wonderful help, he answered all my questions and went above and beyond to help me find a car. My son is getting his driver's license in June and we will definitely shop from them.