We just bought our Rav4. Rob went out of his way to help us make this purchase. This is our second car purchased here.Thanks for going out of your way for us.
All around competent performer
by OldDog from Salem,MA
January 22, 2019
Decent value for the money. Superb AWD. Good quality materials used in interior. Mileage in the 6cyl is so-so. But better performance makes it worth it. Quality issues with the high end head units, and a recall for gas gauge being off by 1/8th tank.
I had a great experience with Jeff Hepler (Sales), Bekah Wehman (Finance) and team at My Auto Import Center. Even though a long distance transaction, Jeff and Becka were very helpful and took care of the details. There was never any high-pressure sales tactics. On day of pick up, I only had a couple of forms to sign and I was on my way. This is my first VW and I am very happy with my GTI so far! I look forward to a fun driving experience and many miles with this GTI - a great model year for this car! Many thanks to Jeff, Bekah and team at My Auto Import Center.
Great car, good gas mileage and very comfortable.
by dixie95051 from Fox Island, WA
January 11, 2019
This car met all my needs, is stylish, comfortable and has great gas mileage. I love the car! It’s a great car if you have dog!
Fred did a great job! If you???re looking for a knowledgeable and low pressure salesman, he???s your guy. He was very patient, listened to what I wanted and offered other options without being pushy. The whole process through the dealership could be a lot more efficient, but I know Fred did his best with all the steps they have to do. I will definitely be recommending him to any friends looking for a car.
Powerful and comfortable and stylish
by GennyK from Del Haven NJ,
December 29, 2018
Comfortable and smart interior, sporty handling. Looks good on the outside, plenty of space in trunk, seats fold down very easily. Good all round visibility
My wife Vicki drives from Whitehall to GR for work and we wanted to replace our very experienced Scion with a safe comfortable vehicle. I've had a few coversations with Regan and have a great deal of respect for his knowledge of the MAIC product line. When I told him of our interest in the Forrester the info he provided was assurance that this vehicle was indeed a good choice. I know just who to aim our questions at as we navigate the digital operating systems with our senior analog oriented view.
New Car Purchase
by Marie from Bishopville, MD.
January 30, 2019
Just purchased this car but I can tell you it rides smoothly and is comfortable. Just learning about all the improvements to cars since our last car purchase but it looks harder than it is. Looking forward to driving this car for years to come.
It took a while to get to the final buying point but they were great working with all my concerns. I was not sure at first what I wanted and Fred was more than willing to let me test drive a few vehicles until I found what I wanted. Once that was done he worked with us on all our questions about trade in and financing. In the end I got a fabulous car and a fabulous deal. I will recommend them to everyone. It was a low pressure transaction and the people were all great..
Such a great car!
by subarufan from Mechanicsville, VA
January 29, 2019
The 2019 Subaru Outback is a joy to drive; beautiful leather interior; roomy. I love the heated front and back seats and the smoothness of the drive!
I drove from Portage, MI to buy a Subaru from My Auto Goup because they were able to get me the vehicle I wanted, at a fair price. Steve Devries was wonderful to work with. I would highly recommend him!
Best all around vehicle to own for the money!!!!!
by MIKER NYC from Staten Island NY
January 29, 2019
Great car for the price hands down by far!!! All Weather capability’s can’t be beat. Reliable. Safe. Go anywhere. Unstoppable in snow, and rain. Full Features in a mid range model. Love It!!
I had been avoiding taking my car into the dealer for warranty work due to the last couple of repairs at other Dealerships being absolute nightmares. This was the first time I had a near stress free service! I had two issues with my 2016 VW Golf GTI that we???re handled timely and professionally. Mickala is extremely attentive and does everything she can to make you happy! I was given a loaner car upon dropping my car off and when it was discovered 1 of the 2 issues weren???t remedied correctly they let me keep the loaner and had it fixed correctly ASAP. I honestly couldn???t ask for better dealer service. I???ll definitely be back if another problem arises! Thanks again Mickala!
by 2019SubaruOutback3.6R from Tinton Falls, NJ
January 27, 2019
I recently purchased a new Subaru Outback 3.6R Limited. So far, so good. The car drives very nicely and the interior is very comfortable. Also, the car sits at a great height -- very easy to get in and out of the car and great visibility from the driver seat. The 3.6R Limited and 3.6R Touring are essentially luxury off-road vehicles for reasonable prices. No complaints here!
Mechanically sound, good fit and finish. Excellent fuel economy for an awd suv, excellent safety assist features (Eyesight)
Horrendous user interface for all infotainment - I have never sworn so much at a car - all electronic controls were counter intuitive. Some were just plain stupid such as when putting car in reverse, as rear view camera comes on there is no way to mute stereo which is set at same level/station as when the car was last turned off! Even the window controls operated the opposite way I have been accustomed (down position of switch feels like it should be up, etc.)
Another con, I found the seat cushions to be too short (inadequate length under thigh towards the knee) for long trips.
Very odd that a car that could have been so good, struck out in such basic, easily correctable ways. They should fire their electronics designer and borrow some seat ergonomics know-how from the Swedes or Germans - and they will have a very good car!
I love my Jeep and loved the friendly service at Grand Haven. Also love the service with maintenance on my Jeep. GREAT PEOPLE. I trust Nick Rynberg and his great team with all my questions and needs. Alot better than Muskegon Dodge dealership!
I love this car
by Judi5 from Newton, MA
December 21, 2018
My Outback is sturdy, dependable, comfortable and, as far as I'm concerned, really cool. It handles really well in the snow and is rugged enough so I feel comfortable driving just about anywhere, yet luxurious enough to enjoy long distance trips at the wheel. It is also very highly rated for safety, which makes me feel more comfortable driving my family around.
Brought my Jeep in for service and had to leave it for a few days, waiting for parts. The Used Car Manager, Nick Rynberg, was awesome about making sure that I got to where I needed to be for my job. I bought my Jeep from Nick, and I feel like he's still looking out for me. That's a great way to make sure that I come back!
I love my Pearl.
by Laura from Tampa
January 26, 2019
I drove my Pearl across the country from California to Tampa Florida, with no issues! Dependable/reliable and durable. Pearl was love at first site and thanks to the folks at Capitol Subaru, California I was able to finance my Subaru, with not stellar credit they helped. Now my car is fully paid for and I love my Outback. I got my son to buy his own 2016 Subaru!
They treat me like family and very nice people I will always by from there and have my vehicles service there they really take care of there people.They have always been curtious to me and there building is always clean
Very happy with our purchase
by Therese from Mpls, Mn.
January 29, 2019
This car meets all of my needs. It is a dependable car with a few preferred features: AWD, heated seats, leather interior, excellent repair history , affordable .
They had what we were looking for and a fair price. Rebecca was really nice to work with and the staff was helpful. I would go there again.
Nice vehicle, we like it.
by Russell from Lexington, KY
December 19, 2018
Our 2017 Subaru Outback limited 2.5 has been a very practical and reliable vehicle for us. Extremely safe with eyesight safety suite. However, the interior needs to be a bit more luxurious. The engine, road and wind noise were basically unacceptable. I remedied that by extensive soundproofing on teh doors, floor and cargo area.
My wife and I were having a difficult time finding a 2009 Toyota sienna. We looked everywhere near us and the prices were just too high. I saw one at Laker Motors in Holland Michigan. We are in Minneapolis. I just checked on it. Ben and Sandi and Jeff made it so easy for us and gave us such a good deal that we flew from Minneapolis to grand rapids Michigan, they picked us up, we tested out the car, did the paperwork, and drove it home. Super vehicle. Super trustworthy people.
I love my Subaru - my 4th one!
by Sally from Fort Shaw My
November 30, 2018
Just what I want in a car. It holds the road on ice and snow and is a pleasure to drive year around. My last Subaru, a 2000 purchased new had no major problems until it died an official death at alnost 300,000 miles.
Absolutely the very best, most awesome, buying experience on the planet, EVER! These folks know how to let the process breathe...no PUSH, no PULL, NO BULL. Our sales guy Nick is as professional as they come without being a "salesman", very relate-able and honest. Understand we were out and about doing some Black Friday shopping without really needing anything. We stopped in to do a few test drives as this dealership had all 3 sedans we were considering (Cadillac, Lincoln and Buick) to purchase NEXT YEAR, not this year. After looking they didn't have (on the lot) the Buick LaCrosse with the large moonroof or sunroof...which ever its called. Nick said they had one in the wash bay.....BOOM...test drive done!!! My husband and I love this vehicle and were extremely excited that we made an offer and it was done!! Their finance guy Alex is the ONLY finance guy you will ever want to work on your half in these situations....totally and completely painless!! IF you are in the market for a domestic certified used vehicle, go here----you will NOT regret it!
My fourth Subaru
by Jillo from Corry, PA
January 27, 2019
It met all my expectations! I absolutely love it! The ride is so comfortable for the driver and riders. The heated seats are perfect for this weather. I have nothing negative to say. I just wish I could have purchased a new one!
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