Used Subaru cars for sale near Agawam, MA

I do not often bother to provide reviews of businesses but must make an exception in this case. I have been a customer at Marcotte Ford in Holyoke, Massachusetts now for a few decades. I return to them every time I purchase a new vehicle or have one serviced. This dealership is by far at the top of the heap both in the services they provide and in the extraordinary manner with which they treat customers. The facility is immaculate and features an in-house breakfast and lunch restaurant with ample comfortable seating where you can catch a sandwich or coffee and watch a bit of television if you need to wait for you vehicle to be serviced. Today I picked up my new wheels, an all-electric Mustang MACHe. The process from beginning to end was, as always, remarkably professional and transparent. Andrew helped me every step of the way from letting me know about the car's availability, to trading in my Ford Fusion, to answering all my questions about the multiple bells and whistles on the 2024 Mustang. The business office displayed maximum efficiency and patience and helped me to navigate the finances for this purchase and all of the intricacies that go with purchasing a new car. Marcotte strikes me (and always has) as being a firm where all of the workers are friendly and thoughtful not because they have to be, but because they want to be. I have never felt undue pressure to spend more than I can afford at Marcotte and have never once suspected that my role as a valued customer is being taken for granted. Marcotte Ford promotes a business ethic marked by competence, honesty and friendliness that I have come to expect every time I need to be there. I would also give a shout out to all of the Marcotte staff, many of whom are the unsung heroes who are just as critical to this dealership's success as the sales and service staff. I know this may sound a bit over the top, but the truth is that I mean every word of it, and I just feel like sharing these thoughts with anyone who might be looking for a dependable and affordable new or used Ford. If so, look no further than Marcotte.

I had to make a 5 1/2 hour drive recently and loved how smoothly my car drove, especially using cruise control with “eyesight” so it slowed when I was too close to the car in front of me. I couldn’t even feel it; I watched the speedometer. Love the safety features and extras like seat warmers and large sunroof.

I’m very loyal to the Acura and Honda brand, and with good reason. The cars and SUV’s I’ve purchased have all been great quality and they hold their value! I’ve now purchased 5 vehicles from Acura of Berlin and will continue to do so because of the professionalism of their staff, their commitment to their customers and the quality of vehicles they continue to sell! Erica was my salesperson; she’s very knowledgeable and worked with me to get the deal and car I wanted. Larissa, the Sales Manager, continued to check in with me throughout the finalizing of my purchase! Tony, the General Manager, accommodated my request to push up the timeline of when I was able to pick up my vehicle due to me and my family’s vacation. He does a great job running the dealership. Tom in finance worked hard, and overtime, to make sure that all of my paperwork and financing was all set to finalize the sale! I also need to give a shout out to Keith who manages the service department! Him and his staff are awesome! I highly recommend Acura of Berlin!

This is a follow up review, I did have to change the head gaskets out on my 2010 forester. I've seen this is common, once again, the work is able to be done by a DIY mechanic. Since 2020 Ive had to change the ignition coil, spark plug wires, head gaskets in February of 2024, and also the crankshaft position sensor. The car had 165,000 miles when the head gaskets needed changed. So far it has 173,000 miles and still runs well. Also changed were the clutch and throwout beairng, and another timing belt change. It still runs very well, the exhaust is getting rusty and have had to fix that, overall its been a good car. I've owned it for 12 years and the ability to work on it yourself is what I really like about it, it isn't fast, but its quite utilitarian and my dog loves it as well. So if you don't mind working on your own stuff its one of the easiest cars to work on with the way the engine is oriented in the longitudinal position. I've always changed the oil every 4-5000 miles since I've had it, the heads and valves were completely clean. I'd say if one keeps up the servicing on these they are good vehicles to own. Not looking forward to when it blows, they don't make plain cars like this now adays.

Was out of town and needed oil change....they treated me like a good customer even though I didn't buy there very satisfied!

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

I've bought 2 cars here and am headed in soon to buy another. THE BEST.

2023 Subaru Outback Limited XT. A great station wagon (it’s not really a SUV). Comfortable leather seats, smooth ride and extremely quick with the turbo. If you don’t need seating for eight, you have no need for the Ascent. Same engine and cargo capacity and ground clearance, lower to the ground, faster, better handling and several thousand dollars cheaper. Standard all wheel drive. Full safety suite. 11.6” infotainment system is really closer to 8” as the climate control takes the additional 3.6”. The Harmon Kardon sound system will blow your doors off. Good in car navigation. Wireless Apple Car Play and Android Auto. Hands free tailgate. 0-60 in 5.8 on regular gas. Standard roof rails. Even has heated outboard rear seats. If you’re considering a midsize or smaller SUV you owe it to yourself to drive this first.

I didn’t end up buying a car from here, but Dan was a pleasure to work with and very professional. Very comfortable at atmosphere.

the forester sport is very reliable get 26 mpg on most of my daily commutes. Drives great in the winter (even though I have the same tires they came with). Traveling in it on road trips are great, 31 mpg using the cruise control and lane assist. It's not a very fast SUV but it honestly worth it. I tend to speed, but it's not something that actually bothers me. I was worried it would be too sluggish. I picked the forester for my road trips, and extra stuff I drive with.

Dave was an exceptional person to work with! Very straightforward and accommodating to my car buying needs. I would highly recommend this type of customer service to any and everyone!

Other than battery replacement , car has been amazing ! 1 exception cup holders are located too far aft and require driver to look down to locate cup without removing eyes from road ! This issue has been partially addressed in later years by offsetting passengers holder slightly forward of drivers, but still awkward position ! both should be more forward nearer to dash !

The sales person I worked with (Anthony) at the enfield store was very nice informative clear in explaining what was going on. Very easy fast and pleasant experience with buying a new car

This car is so comfortable! The driver sits up high, with great sight lines in all directions. The seats are comfortable. The features are very intuitive. My car has automatic door locks so when I walk up to the car with my key fob, put my hand on the door handle the doors unlock. It has automatic headlight dimmer which works great. It has plenty of power for freeway acceleration. All wheel drives makes it great in snow. I’m very happy with this car.

Incredibly knowledgeable and professional. I was shopping around for an AWD sedan in the area and United Auto had what I was looking for. Rodney and Miguel were tremendously helpful in showing me a Subaru Legacy. Highly recommend United Auto!

I bought my Subaru in 2023 because it only had 60,000 miles on the OD. It's the minimal 2.5X model, but I couldn't pass up the car at such a low price. After driving it for over a year, I put only 6000 miles on it. I took it to the Subaru dealer for NY state inspection, and had the brakes replaced, and paid for the 60000 mi Subaru recommended service. I love this car, especially since I can connect my iPod to the blue tooth and play my music library. It is a bit noisy on the highway, but it's not the luxury model, so that's expected. The Subaru dealer said everything on the car was real solid. So far it has been very dependable, and easy to drive in the snow. It has no leaks, no dents, no squeaks, no problems. I've owned and driven 8 Subaru's over the past 40 years, and I'm hoping to keep my 2013 model and drive it for at least another 10 years.

Very fair and reasonable. Easy salesperson to deal with. Very knowledgeable.

I’ve owned this car for about 18 months. It has I bought it new and it now has about 17,000 miles on it. I love driving it. The safety features are excellent! The performance is good. I’m getting around 32 MPG for all around driving. I have the car maintained at the dealership and haven’t had any mechanical issues. I would definitely recommend this car.

Very friendly professional team ..no preasure at all very helpful a total pleasure to work with.Would send famliy and friends to them .

The Touring XT has all the bells and whistles of a luxury SUV for a lower price point. The extra turbo thrust is impressive! It has a very comfortable ride for long trips.

Having always hated the car buying experience, I so dreaded having to replace my vehicle of 10 years. However, Jose Barina is just a great Salesperson. Honest and explains it so easily. As well, he worked out a very fair deal. I am most impressed as he is like what sales people were like when I was young.... over 50 years ago+++ (I am in no way related or knew of him until this past week. Thank you Jose and give him a chance. I think you will also be impressed.

I recently had my car stolen and totaled. I actually work for the dealership and enjoy the work I do with the company. Mr krohn has been helping me out for the past month and a half with a car. It has been difficult but with the patience and time he has given my mom and I, I could not be more grateful for him! He worked with my mom and I till the very end and has been nothing but helpful. I ended up getting a 2019 subaru forester. Lots of room and a perfect vehicle into the middle of my adult life. I hope this car lasts me through the next few years. Thank you Mr Steve Krohn for your hard work and the kindness you have shown us.

It was a pleasure dealing with David at Ful-Line Auto. The process was simple and pleasant.

I bought used in 2023 a 2015 premium with 214k miles. I drove it 6k miles and only replaced the CV axle, this isn't impressive sounding but it was going through constant , aggressive off reading due to the rough road conditions I had to use because I live in the rocky mountains. I got in a rollover a 60 mph and I had no injuries, airbags kept me safe. Fuel economy was dismal with 21 in the city and 24 in the highway, safety and reliability are top tier, power was surprisingly adequate, the Bluetooth was appreciated and all the safety tech and other tech was very useable and helpful and accurate. Love the car would buy it again if I had the chance

Motorcar west was great! Got back to me right away and answered my questions. I’m super excited to be driving my new 2004 Corvette just in time for Spring!

We drove the car for 11 years & the only thing we did was change the oil/filter & replaced the tires. I believe there were three recalls. Two of which were air bags on the passenger side. Great vehicle with excellent mpg. One of the best cars that we've ever owned. We didn't purchase another one due to the tow capacity limit.

10 out of 5 stars! Charlie is beyond amazing! He was professional, trustworthy, down to earth, and communicative. He estimated a financial deal that was great and then beat it! Next time we want a vehicle, we're going to Charlie! HIGHLY RECOMMENDED!

I like the solid feel of the car and the sturdy and high ride. Good acceleration. It would be a better SUV if the ground clearance was at least 10” or 12”, with the exhaust pipe properly tucked away!

Awesome service , had the car I wanted and made the process easy for my kids first car . Definitely going back.

Handles good. Wins safety awards, hope we never test that. We do like our 2015 better. My wife's sister's Tribeca kept them alive but was totaled. Can't seem to get the mileage it said on the sticker.

My experience was great! I could not have chosen a better salesman. Alejandro was very accommodating and respectful. He definitely went above and beyond. Thanks for a great experience

I’ve driven the Forester before and have been wanting one for two years. So now that it was time for me to give up my 2010 Legacy with 222,000 miles on it, I chose the Forester. The dealer is very customer friendly and very competitive in their pricing, even though I paid 25K plus for a four year old car…vestiges of the used car pandemic pricing. The car drives beautifully, smooth and quiet. I am very happy with my purchase.

Great no stress car buying experience from the beginning to end. Happy with my experience.

I am in my seventies and didn't want to buy new so i I looked at over twenty used vehicles during my search. This Subaru Outback was the best driving vehicle of all that I tried. My experience at Boucher Ford in Janesville was fantastic. I was treated like a true customer with respect and caring for my needs.

I have purchased many vehicles over the years from the car place and never had any issues . always had good luck with all the vehicles.

Bought my 2015 Subaru 2.0XT Touring brand spanking new off the Subaru dealership's lot. Have owned it all this time about 9 years straight. Take care of your car with regular oil changes, servicing at recommended intervals, and your car will take care of you. Performed the required recalls during service periods. Not 1 single regret on owning this car, ever. It rides smooth and true. Had a clicking issue in the ball joints 2 years ago which Subaru fixed free of charge. Other than that, this car has been my dream machine.

Next to top rating in Consumer Reports. Lives up to its rating 100%. Only concerns thus far, after three weeks of use. 1) takes time to learn use of various electrical and mechanical controls -- after 20+plus years of VW Jetta ownership, "a lot is different." Just have to be patient learning all the new features. 2) Auto-safety features (staying in lanes, braking distance warning, etc.) are helpful to some less-attentive drivers but annoying to this long-experienced user. Fortunately, they can be turned off and stop the chirping.

Buying a car can be a stressful and emotional experience. Add to the fact that the dealership is 250 miles away and you need to travel four and a half hours to secure the deal. I mention this because if it wasn’t for the professionalism, patience and compassion of the salesman, Sean Dyer, I would not have made the trip. Sean worked with me every step of the procedure. He described the car in great detail, took and emailed additional photos and offered additional assistance I might need prior to making the trip. I’ve been “around the block” a few times and in my opinion, Sean is far and above the consummate professional. He is easy to talk to, has a great sense of humor and has pride in his profession. I left the dealership that day having met a new friend. You’re a good man Sean ! Regards, Bob Grillo

Spontaneous windshield cracked to 2 1/2 feet in just seconds! No stones seen, without warning, bang. The part cost $850.00 more for eye-sight calibration! Subaru dealer said total cost, around $2000!