Used Subaru cars for sale near Innsbrook, VA

Purchased a used truck several weeks back and found several issues with my truck. My salesman Benjamin Ainsa went to bat for me and with Mr Singh helping out the issue was resolved. I met with Jeff Dowdy in service and he took care of me. I want thank each one for their assistance in resolving the issues. Thanks gentlemen for the great service you provide.

Got a '22 Touring XT. I knew the base engine was pathetic so I wanted the turbo. Gladly sacrifice some MPG for way more power. They shouldn't even offer the base engine on this car. Anyway, after 44k miles it's running like a champ. Absolutely no issues with the electronics (a few minor glitches here and there but nothing to take to the dealer for), CVT is fine, engine is fine, the AWD is second to none! Plowed right through a 15" blizzard through Kansas City like it was nothing. My biggest gripe are the squeaks and rattles. Highly annoying. My '17 Chevy Colorado with 64k miles is tighter and quieter. Cargo space is top notch, I have a bad back so getting in and out of a taller vehicle is much easier. But there is just too much tech and driver assistance, Subaru needs to tone it down a little. I still prefer to actually DRIVE my car, not have the car drive me. Overall I'm still happy with it.

The salesman Josh was most helpful and showed us everything they had. I thought their prices were reasonable and they had some very low mileage 2019s. We later decided we needed to change what we were looking for from extended cabs to crew cabs so we did not end up buying from Whitten but were impressed with their salesman who was laid back, very informative and not high pressure.

I went from owning a 2003 Monte Carlo SS to a 2017 Subaru Outback. It was worth every penny. My Subaru is not only reliable, functional, and cute; it also saved me from being injured in a bad crash. This past fall a six point buck hit my car head on and I never saw it coming. It was a fatal crash for the deer, but not for me. As heartbroken as I was to see my car crumpled on the front, I was so glad it wasn't me. It was a repairable fix and made me really appreciate my car.

My second time buying a car at this dealership. Great experience

The Subaru Outback is one of the best cars on the road. This car is definitely worth every penny that it costs. Performance at reliability cannot be underestimated. The company stands behind its warranty in every way. It’s like having a more expensive car without the hassle and expense!

I called Saturday inquiring about a Jeep Grand Cherokee for my daughter. Sydney took my call, and answered all my questions. We drove up Monday from South Boston to test drive, and finally buy the Jeep. Sydney was professional and friendly, Blake was as well, and Robert, who completed the transaction was quick and friendly. Everyone else, even though they didn’t assist us, we’re friendly as well. Restrooms were clean. Would recommend

This is my third Subaru Forrester. I like the newer safety features and ease of handling. The size is perfect for me, not too small or too big! I would recommend if you’re looking for a midsize vehicle.

Great people and Great car buying experience. Sample and easy... Quincy went above and beyond. Could not ask for any better. Will do business with VAO again

The acceleration lag that this car has is immediately outweighed by everything else. This car is super smooth and granny sedan comfy, and it has more utility than any equally priced SUV. The roof rails have built-in cross bars that stow, it tows 3500 pounds, and the Harmon-Kardon sound system kicks. It has butt fans, people. Additionally, the aftermarket base is thick, so accessories, customization, and reflashing options abound. The tech is old, the powertrain is old, but you see 300 of them a day for a reason.

Made special effort to install bed cover on a Saturday when they normally don?t do bed cover installations. Great extra effort by the service team.

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

I’ve owned this car for about 18 months. It has I bought it new and it now has about 17,000 miles on it. I love driving it. The safety features are excellent! The performance is good. I’m getting around 32 MPG for all around driving. I have the car maintained at the dealership and haven’t had any mechanical issues. I would definitely recommend this car.

The customer service was exceptional during purchase of my new Outback.at Hyman Brothers. The sales person was very knowledgeable, answered all questions and did not pressure me to purchase the vehicle. Everyone I encountered was professional and helpful

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

Slower than molasses in January if you don't get the turbo. But a reliable wagon that's absolutely awesome for parents. Plus, you can make up for the lack of speed by just running over stuff thanks to the ground clearance.

A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!

I've never owned a Subaru before but after purchasing the Forester, I may never own anything but a Subaru again! I love the Eyesight Drivers Assistant that it came equipped with. I can see why this car has one of the best safety ratings out there. The interior is very open, spacious, & comfortable and the panoramic sunroof is amazing! It drives and handles like a dream. I would recommend this car to anyone. You won't be disappointed!

Highly recommend Auto Empire! Great people, Hunter was very helpful and explained everything. Love my new to me car!

I've owned a 2011 Subaru Forester for years and it has been supremely dependable through northern Michigan weather. Super cold to humid and muggy, it's been a comfortable, reliable ride throughout.

We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!

LOVE this car, maybe a little biased since this is my 5th Forester, my 2nd Wilderness. My first Wilderness was totaled in a head-on collision when a young driver spilled coffee and veered into my lane and struck me head-on. That was my 1st Subaru Forester Wilderness and IT SAVED MY LIFE. Full curtain all-around airbag deployment with a roll, the Wilderness coming to rest on it's right side, me still strapped into seatbelt, and the Subaru automatic crash notification with a live person on the speakers asking me if I was ok and needed 911! Smoke still coming from the airbag deployments, and there is a live person coming over the speakers asking me if I'm ok. It was surreal. SUBARU FORESTER WILDERNESS SAVED MY LIFE! TYVM Subaru! LOVE this car! Gets 25+ MPG with conservative driving, a great ride and suspension, superior traction in mud and snow, load-out practically anything/rack bikes (or whatever on the roof racks), sleep in the back with ample room, superior rear-gate lift mechanism with memory, seats super-comfortable and easily adjustable, solid rear-seat leg-room, easy rear-seat fold-downs for massive cargo area that takes my full HVAC tool load-out for servicing ice baths all over the NorthEast US. A great value, especially CPO with +10K mileage (vs. new) MONEY WELL SPENT! SUBARU FOR LIFE

My recent service at Pearson Honda was excellent. The service was cheaper than expected, my car was delivered back on time, and Ryan and his team were very kind to me. I enjoyed my time there!

I had to make a 5 1/2 hour drive recently and loved how smoothly my car drove, especially using cruise control with “eyesight” so it slowed when I was too close to the car in front of me. I couldn’t even feel it; I watched the speedometer. Love the safety features and extras like seat warmers and large sunroof.

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

My experience at this dealership wasn’t too bad, if you have patience for the people there An the staff you should be good. I got there at 1:30pm an since I didn’t schedule I had to wait but it was only for like 15mins or so till I saw a sale rep. 1:50pm they called me to talk to a sales rep, got my 13 Honda Civic appraised, waited 25mins for them to approved it, then went to the lot picked out my car I wanted. 20mins went back we talked numbers An gave them my down payment An was out in like 45mins after signing an them washing n vacuuming your car, you have the keys An you out the door!! I definitely recommend Marlo if you ever go to this car max. It goes by pretty quick in my opinion, don’t let this other reviews discourage you.

This is my 3rd Subaru Outback. I have found the Outbacck to be a very reliable, comfortable and excellent all-wheel-drive vehicle. I love that even with the updated Subaru makes every few years, when I purchase a new one I have very little I have to learn to drive the newer version. However, it is always good to have the dealer go over the various updates and idiosyncrasies of your new or used Subaru Outback. I have been driving an Outbac since 1990's, and always seem to go back to this same brand and model because it is so safe in North Carolina's winter months when we get icy roads and sometimes snow. I have even tried to spin out my Subaru Outback on ice covered snow, just toseewhatwould happen. The car skidded to the side of the road but didn't sin out. And yes, I did this in a very safe environment where I had lots of empty space and room. I'm not totally crazy. The Subaru outback is a perfect car for individuals that doa variety of sports, for families looking for a safe and roomy car for up to 3 children. It easily sits 5 comfortable lying, and has child locks on the doors. The All-wheel-drive is the best other road. I also love the daylights that stay on all the time, and don't effect the battery running down as Logan you drive it regularly. My 2017 pairs well with my Samsung phone, as it would with any Android or I-phone. Ithaca plenty of additional electric outlets for listening to your MVP player or for your children playing games on their cell phones or tablets. The cargo area, whichI love, it bigger than that on a Forester, although Iusually put the backseat down sour dog s can move around while we drive. They have been trained Nottoway come into the frontseat area, unless invited at the beginning of a ride. You can also use a dog seat belt or a baby or dog seat installs easily in the Outback. And your can easily reach into a baby seat of dog seat to check on your human or pet baby, if it is placed on the opposite side inches backseat from where you are seated.in newer models of the Outback they have added extra storage compartments for electronics or other small to medium size objects that you may need handy. I also like that their is no ashtray, though one can be requested being put in. Their are plenty of cup holder both in the frontseat area and back seat area. An Ihave haul lumber an long items on top ofthe vehicle on the storage rack, and bought home a considerable load of plants and soil with the back seat folded down. The protective Tay and backend storage net came standard with my 2017 Subaru Outback, unlike many more expensive stationwagons or SUVs. The rear net is great for holding a small amount of grocery bags in place or several trays of plants. My 1917 Subaru Outback has airbags front and on the sides. The dashboard elements are easy ro read, and setting up the cruise control and distance from cars is easy to do. I sometimes frustrates me, but the 2017 Outback is set to slow down automatically if you are behind an vehicle. This can be a pain when you are wanting to past another car, but I've learned through habit to exceleratemanually when passing, so it is not a big deal, and the slow down feature is great when traveling it tracific, such as in big cities like Charlotte or Raleigh. Lastly I love my leather seats. They looks good today in 2022 as they did when I first purchase this car is December 2017. With regular washings, and dusting and or leather treating the interior the leather will last beautifully until the car has well over 250,000 miles on it. And that is both on road and off road driving. I've taken my Outback on some pretty rough roads, like Old 105going from Lake James area Linville using very old forestry back roads. My car takes these dirt, bumpy roads like a dream, with room to spare underneath.

I bought my car from West Broad and it was malfunctioning. When I called West Broad they were not interested in helping us saying they couldn’t do anything next week. We called Pearson and the first question was “are we ok” and were we safe. Then told us to call Honda roadside and they would take it to the nearest dealer which was Pearson. They got the car and was willing to look at it as soon as they could which could have been the next day but I had my car by 4pm. It was a great experience.

I fell in love with the Wilderness Trim from the very first time i saw it. I had a 2017 Outback Limited and loved it too. Had a co-worker who really needed a reliable, well taken care of SUV. I told her I will sell it to her. With the money i got Wilderness. Best decision ever. Has that little extra ground clearance and details that makes this car so unique. Yes the screen is large and has a lot on it, but after a while got used to it. If the Outback was my dream car, This Wilderness is beyond my dreams! The Turbo is great, gives that extra +80HP compared to my Outback and it's noticeable specially when using paddle shifters. Hope i can keep this one for many many years.

Excellent service and communication with me about the needs of my car. Did not try to over sell service.

I purchased the 2023 Wilderness trim in August and I chose it because I live in a very snowy and mountainous area. I certainly needed an upgrade from my trusty 2wd, low-clearance hatchback. I can watch the season change with more peace of mind with its high clearance, AWD and features like Starlink and X-mode ready to step in when called upon. I’m a huge fan of the vehicle’s exterior styling and the interior feels luxurious and durable. The cabin is well-insulated from engine and road noise. One drawback is that the sound system lacks depth even with the base turned all the way up (I don’t have the Harmon Kardon stereo option). I’ve never owned a car with a sunroof before and I love letting in extra daylight and looking up at the cliffs and trees during stops so I can’t imagine life without it, now. Even the low beam headlights provide clear-as-day visibility on the darkest nights, but I’d be worried about blinding other drivers so I’d give more follow distance. Many reviewers seem dissatisfied with its acceleration, but it hasn’t felt underpowered to me and I drive a Chevy Suburban for work. It feels like I’m barely touching the accelerator to cruise up steep grades, but I’m a leisurely driver so my expectations differ. :)

The sales staff was very helpful and went the extra mile to help me. Unfortunately the car was checked by their mechanic and had numerous problems. The dealer decided to take the car to an auction.

Great value considering the superior safety features, low maintenance and reliability. Rear wheel bearings have been replaced twice and just had the AC compressor and serpentine belt replaced. Albeit expensive repairs, all cars need something after the first 3 years. It's been 8 years and the car still run and drives like new.

Me and my girlfriend had a really great experience with Angelica. She was so passionate and professional. Made us feel really special. I would suggest anyone looking for good quality vehicles should go there. Thanks so much Freddy and Angelica. My next vehicle will definitely be there.

Every time I drive this vehicle I find some new feature that I just wasnt aware of. I thought I had done all the research I needed to make the purchase but this vehicle still surprises me daily. A very smooth ride and the features are perfect.

Go see Shane!!! He was extremely helpful and professional 👏 👌 😀 . He was super nice everytime i was there even after the purchase of my vehicle. Very knowledgeable and nice guy!

I bought used in 2023 a 2015 premium with 214k miles. I drove it 6k miles and only replaced the CV axle, this isn't impressive sounding but it was going through constant , aggressive off reading due to the rough road conditions I had to use because I live in the rocky mountains. I got in a rollover a 60 mph and I had no injuries, airbags kept me safe. Fuel economy was dismal with 21 in the city and 24 in the highway, safety and reliability are top tier, power was surprisingly adequate, the Bluetooth was appreciated and all the safety tech and other tech was very useable and helpful and accurate. Love the car would buy it again if I had the chance