Used Subaru cars for sale near North Franklin, CT

Comprehensive explanation of service to be performed. Estimated time to carry out service. Description of service results. Detailed review of costs incurred in service.

The Subaru Outback is one of the best cars on the road. This car is definitely worth every penny that it costs. Performance at reliability cannot be underestimated. The company stands behind its warranty in every way. It’s like having a more expensive car without the hassle and expense!

David and Shawn were very professional and prompt. I love my car and had no hassels or upselling. Great place, great people!

Other than battery replacement , car has been amazing ! 1 exception cup holders are located too far aft and require driver to look down to locate cup without removing eyes from road ! This issue has been partially addressed in later years by offsetting passengers holder slightly forward of drivers, but still awkward position ! both should be more forward nearer to dash !

I bought my pickup at their Dudley location 2021. I would get offers in the mail from them. I got an offer saying they would give me $17,000 for my last truck but when I got there they were going to give me $11,000. I said no and left, next day they messaged me saying yes the would honor that offer. I ended up with a better truck than I was expecting. Service dept was always good, they do good work. Service advisors are polite and good at explaining things. It is a dealership with dealership prices on service but I always felt repair was done right. I recently had an issue with my transmission, fortunately I bought the extended warranty when I bought my truck. Except for the first $100 the repairs were covered. I hope to buy a new car later this yr, I don't know yet where I will buy it.

Likes: spacious interior despite modest exterior dimensions, easy to maneuver, great visibility all around, comfortable ride, good traction, handling, and braking, nice interior finish on sport model, strong steering responsive headlights yet they don't blind opposing traffic, very good optional Harmon sound system, numerous effective safety features, low insurance premiums, adequate acceleration..a few cons: actual economy slightly under EPA estimates, seat may be a bit too firm for some but easy to address by adding a thin seat cushion, mandatory sunroof on all but the base model..I wish Subaru would just make that a single option..rough engine start-stop ..however I disable it each time I start engine so it can be a non issue...no reliability issues yet but since this has a cvt and fairly complex safety features, long term reliability is unknown..

I recently had a great experience with Willy and Mcgee Toyota. Willy was very responsive and professional. I bought a 2026 Toyota Sienna. Before going to the dealer, we spoke about pricing and trade value. When I showed up, they kept to their pricing and everything went smooth. There were no surprises and I was in and out in under 2 hours. Great experience

The acceleration lag that this car has is immediately outweighed by everything else. This car is super smooth and granny sedan comfy, and it has more utility than any equally priced SUV. The roof rails have built-in cross bars that stow, it tows 3500 pounds, and the Harmon-Kardon sound system kicks. It has butt fans, people. Additionally, the aftermarket base is thick, so accessories, customization, and reflashing options abound. The tech is old, the powertrain is old, but you see 300 of them a day for a reason.

This is my third Subaru Forrester. I like the newer safety features and ease of handling. The size is perfect for me, not too small or too big! I would recommend if you’re looking for a midsize vehicle.

Excellent customer service. Friendly Staff, Helpful in many ways, handling my service and maintenance. Comfortable lounge And refreshments Available while you wait.

I purchased my Outback Premium in 2022 new. Liked the color. silver, and didn't want moonroof or a lot of extras that could break. Bad battery experience has really disappointed our experience although the cars performance and comfort has not.

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

Dave was an exceptional person to work with! Very straightforward and accommodating to my car buying needs. I would highly recommend this type of customer service to any and everyone!

I like the solid feel of the car and the sturdy and high ride. Good acceleration. It would be a better SUV if the ground clearance was at least 10” or 12”, with the exhaust pipe properly tucked away!

I purchased the 2023 Wilderness trim in August and I chose it because I live in a very snowy and mountainous area. I certainly needed an upgrade from my trusty 2wd, low-clearance hatchback. I can watch the season change with more peace of mind with its high clearance, AWD and features like Starlink and X-mode ready to step in when called upon. I’m a huge fan of the vehicle’s exterior styling and the interior feels luxurious and durable. The cabin is well-insulated from engine and road noise. One drawback is that the sound system lacks depth even with the base turned all the way up (I don’t have the Harmon Kardon stereo option). I’ve never owned a car with a sunroof before and I love letting in extra daylight and looking up at the cliffs and trees during stops so I can’t imagine life without it, now. Even the low beam headlights provide clear-as-day visibility on the darkest nights, but I’d be worried about blinding other drivers so I’d give more follow distance. Many reviewers seem dissatisfied with its acceleration, but it hasn’t felt underpowered to me and I drive a Chevy Suburban for work. It feels like I’m barely touching the accelerator to cruise up steep grades, but I’m a leisurely driver so my expectations differ. :)

Everyone I encountered was very pleasant and knowledgeable. I would really like to recognize Peter Place, He listen to my needs and concerns and he did everything in his power to help and please me. I highly recommend this car dealership.

Spontaneous windshield cracked to 2 1/2 feet in just seconds! No stones seen, without warning, bang. The part cost $850.00 more for eye-sight calibration! Subaru dealer said total cost, around $2000!

I just purchased a used car from Wile Hyundai. Steve C. was my salesman, he was very helpful in finding me a vehicle that would fit within my budget, Along with Gus the sales manager. They made my purchase a positive experience. As a woman you don't always get treated well at dealerships ,but these two guys made me comfortable and worked with me and there was never any pressure to buy something I didn't want.

I had to make a 5 1/2 hour drive recently and loved how smoothly my car drove, especially using cruise control with “eyesight” so it slowed when I was too close to the car in front of me. I couldn’t even feel it; I watched the speedometer. Love the safety features and extras like seat warmers and large sunroof.

Excellent dealership… I enjoyed my expierence. Very kind, knowledgeable and informative… would purchase here again.

This car is so comfortable! The driver sits up high, with great sight lines in all directions. The seats are comfortable. The features are very intuitive. My car has automatic door locks so when I walk up to the car with my key fob, put my hand on the door handle the doors unlock. It has automatic headlight dimmer which works great. It has plenty of power for freeway acceleration. All wheel drives makes it great in snow. I’m very happy with this car.

Motorcar west was great! Got back to me right away and answered my questions. I’m super excited to be driving my new 2004 Corvette just in time for Spring!

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

Amazing experience!! Set everything up prior, drove 3 hours and all was as expected. Smooth easy transaction to get the wrangler I wanted with no ocer msrp charges. Greg and Rich are the best!! Will recommend to anyone I know for a CJDR!

I have owned 4 outback's. I was tboned by a F150 ford truck going at least 55 mph and walked away. Safe comfortable cars. My new Outback Wilderness is the most comfortable of all I have owned. My Touring 2021 Outback was close to being as comfortable

Great service , price is very reasonable got 2018 Chevrolet Silverado 1500 with 85 k miles for $17500 , so far so good

Bought my 2015 Subaru 2.0XT Touring brand spanking new off the Subaru dealership's lot. Have owned it all this time about 9 years straight. Take care of your car with regular oil changes, servicing at recommended intervals, and your car will take care of you. Performed the required recalls during service periods. Not 1 single regret on owning this car, ever. It rides smooth and true. Had a clicking issue in the ball joints 2 years ago which Subaru fixed free of charge. Other than that, this car has been my dream machine.

This was the easiest buying experience I have ever had buying a car! Joe was great! Thanks Exeter Auto!!

Never thought I would drive a Subaru, but fell in love! Great for all driver heights, amazing gas mileage, a surprising amount of power, and a good feeling of control. No complaints!

This review is long overdue, but well deserved. I’ve been bringing my vehicles to Kia of Old Saybrook for over 20 years, and I can’t say enough about the outstanding service I’ve consistently received. Steve, the service manager, is the heart of the department — always helpful, professional, and incredibly accommodating. Whether it’s routine maintenance or an unexpected issue, Steve and his crew have always gone above and beyond to make sure I’m taken care of. They’ve managed to fit me in for service on short notice more times than I can count, and they do it all with a friendly, can-do attitude that really sets them apart. One experience that really stands out is when I was in an accident and had to have my car towed. It was just before the service department was closing for the weekend, and I was expecting to be without a car for quite some time. But Steve made sure my vehicle was taken in immediately, and thanks to his quick action and dedication, I was back on the road the following week. That level of commitment and care is rare — and deeply appreciated. After two decades of visits, I can confidently say that Kia of Old Saybrook’s service department, led by Steve, has earned my complete trust. They treat their customers with respect, work with integrity, and deliver top-notch service every single time. Thank you, Steve, and the entire team, your hard work does not go unnoticed!

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

Everything went very smoothly. They had the vehicle I was looking for. The salesman, Ed W. was knowledgeable, customer friendly and patient. We were buying this vehicle for our business so a little more involved. The vehicle was nicely cleaned, prepared and even had a tank full of gas. I plan on going back and working with Ed on a personal vehicle.

2023 Subaru Outback Limited XT. A great station wagon (it’s not really a SUV). Comfortable leather seats, smooth ride and extremely quick with the turbo. If you don’t need seating for eight, you have no need for the Ascent. Same engine and cargo capacity and ground clearance, lower to the ground, faster, better handling and several thousand dollars cheaper. Standard all wheel drive. Full safety suite. 11.6” infotainment system is really closer to 8” as the climate control takes the additional 3.6”. The Harmon Kardon sound system will blow your doors off. Good in car navigation. Wireless Apple Car Play and Android Auto. Hands free tailgate. 0-60 in 5.8 on regular gas. Standard roof rails. Even has heated outboard rear seats. If you’re considering a midsize or smaller SUV you owe it to yourself to drive this first.

My friend recommended the Reynolds Subaru Dealership in Lyme and his Sales person, Sandy. She did a great job for me and told me Jason would be in touch to help me with connecting my garage door opener with the new car. A couple of days later, Jason showed up. A college student and part-time Reynolds employee, he went right to work educating me on all the ins and outs of the controls and hooked up BOTH my garage door openers. Polite, patient and technically knowledgeable, he was great…and…thank you Reynolds, no charge! We’re off to a great start with Reynolds Subaru.

We currently own the Outback 2024 XT, and it’s a great car to drive. However, its turbo CVT engine does produce a slight lag in acceleration and when slowing down. Just a matter of getting used to. Also had issue with the lift gate button, which broke after only two months in possession. My wife and I are in our 60s, and all our kids have their own families, so thank goodness we don’t have to drive those 8 seater SUVs anymore. This outback has been the best alternative for us.