Came here looking at a used truck. Salesman was great but that's where it ended. Was given a low ball trade in offer for my vehicle and after refusing the offer was told the manager(Chad)would like to speak with me to see what we could do. After waiting for 20min it became blatently obvious that the manager had no interest speaking with me,(after all the offer for my vehicle was just to take it off my hands like they were my saviors) and I was basically pushed out. Needless to say I won't be back.
Overall experience was pleasant. Super friendly and very helpful staff. A little misleading with their numbers and offers. Gave us a low ball offer for our trade in which resulted in not doing a purchase.
I showed up at Paul brown motors. And Jason Anderson this guy went out of his way and took me right in and took great care of me and knew exactly what he was doing. Great customer service. And communication skills. Will definitely be doing business with them (aka Jason Anderson)
Thank you so much for your time
My husband and I went in to look for a vehicle and had low expectations. We've never been approved before but were pleasantly surprised when they said yes we can get you a 2012 KIA Sorrento! Brandyn was great! He was not pushy and really seemed to be happy that he was able to help us. We will definitely be recommending Paul brown motors to any friends looking to buy a vehicle! Thanks Paul Brown Motors and Brandyn for giving us this new step in our lives!!
I bought a High Country Pickup Truck in Olean. Everyone was GREAT from the Sales Manager to the Office Manager to the Finance Manager. Easy to work with and very knowledgeable!!! A very good buying experience! Very fair on my trade in and the price of the new Truck!!!
Mike Strauss and the gang in the service department for GM/Chevy are top notch. Never a hassle, never a run around. Kudos to this team. Excellent to work with and make everything convenient for you.
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