Used Subaru cars for sale near Vernon, CT

I do not often bother to provide reviews of businesses but must make an exception in this case. I have been a customer at Marcotte Ford in Holyoke, Massachusetts now for a few decades. I return to them every time I purchase a new vehicle or have one serviced. This dealership is by far at the top of the heap both in the services they provide and in the extraordinary manner with which they treat customers. The facility is immaculate and features an in-house breakfast and lunch restaurant with ample comfortable seating where you can catch a sandwich or coffee and watch a bit of television if you need to wait for you vehicle to be serviced. Today I picked up my new wheels, an all-electric Mustang MACHe. The process from beginning to end was, as always, remarkably professional and transparent. Andrew helped me every step of the way from letting me know about the car's availability, to trading in my Ford Fusion, to answering all my questions about the multiple bells and whistles on the 2024 Mustang. The business office displayed maximum efficiency and patience and helped me to navigate the finances for this purchase and all of the intricacies that go with purchasing a new car. Marcotte strikes me (and always has) as being a firm where all of the workers are friendly and thoughtful not because they have to be, but because they want to be. I have never felt undue pressure to spend more than I can afford at Marcotte and have never once suspected that my role as a valued customer is being taken for granted. Marcotte Ford promotes a business ethic marked by competence, honesty and friendliness that I have come to expect every time I need to be there. I would also give a shout out to all of the Marcotte staff, many of whom are the unsung heroes who are just as critical to this dealership's success as the sales and service staff. I know this may sound a bit over the top, but the truth is that I mean every word of it, and I just feel like sharing these thoughts with anyone who might be looking for a dependable and affordable new or used Ford. If so, look no further than Marcotte.

I had to make a 5 1/2 hour drive recently and loved how smoothly my car drove, especially using cruise control with “eyesight” so it slowed when I was too close to the car in front of me. I couldn’t even feel it; I watched the speedometer. Love the safety features and extras like seat warmers and large sunroof.

I’m very loyal to the Acura and Honda brand, and with good reason. The cars and SUV’s I’ve purchased have all been great quality and they hold their value! I’ve now purchased 5 vehicles from Acura of Berlin and will continue to do so because of the professionalism of their staff, their commitment to their customers and the quality of vehicles they continue to sell! Erica was my salesperson; she’s very knowledgeable and worked with me to get the deal and car I wanted. Larissa, the Sales Manager, continued to check in with me throughout the finalizing of my purchase! Tony, the General Manager, accommodated my request to push up the timeline of when I was able to pick up my vehicle due to me and my family’s vacation. He does a great job running the dealership. Tom in finance worked hard, and overtime, to make sure that all of my paperwork and financing was all set to finalize the sale! I also need to give a shout out to Keith who manages the service department! Him and his staff are awesome! I highly recommend Acura of Berlin!

This is a follow up review, I did have to change the head gaskets out on my 2010 forester. I've seen this is common, once again, the work is able to be done by a DIY mechanic. Since 2020 Ive had to change the ignition coil, spark plug wires, head gaskets in February of 2024, and also the crankshaft position sensor. The car had 165,000 miles when the head gaskets needed changed. So far it has 173,000 miles and still runs well. Also changed were the clutch and throwout beairng, and another timing belt change. It still runs very well, the exhaust is getting rusty and have had to fix that, overall its been a good car. I've owned it for 12 years and the ability to work on it yourself is what I really like about it, it isn't fast, but its quite utilitarian and my dog loves it as well. So if you don't mind working on your own stuff its one of the easiest cars to work on with the way the engine is oriented in the longitudinal position. I've always changed the oil every 4-5000 miles since I've had it, the heads and valves were completely clean. I'd say if one keeps up the servicing on these they are good vehicles to own. Not looking forward to when it blows, they don't make plain cars like this now adays.

Was out of town and needed oil change....they treated me like a good customer even though I didn't buy there very satisfied!

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

Very pleasant sales staff. Very clean used car that fit what I was looking for perfect Krista was a great sales person and Jason was an awesome sales manager. Very happy with our experience and my son absolutely loves his new used car. I would highly recommend them.

The Subaru Outback is one of the best cars on the road. This car is definitely worth every penny that it costs. Performance at reliability cannot be underestimated. The company stands behind its warranty in every way. It’s like having a more expensive car without the hassle and expense!

I went in for an oil change. Jackson greeted me, she was very friendly, and made sure I had everything out of my car that I needed. Since my car was at 30,000 miles, she suggested the 30,000 service. She gave me the upfront price, time it would take, and offered a free loaner car. Service was completed on time and at the price quoted. Car service and/ or repairs are very expensive but, Jackson made it a little less painful!

My first Subaru although each of my kids had a used one as their first cars. Very well made, It is quite comfortable but I wish the seats went up a little bit more. I bought the Premium model and it has everything you could ask for. Handles great, has more than enough oomph, and I am averaging around 26.5 mpg in mostly city driving. Took a 200 mile out and back trip, and averaged 34.8 mpg. I will certainly buy another Subaru when it is time, usually every 2-3 years.

Dave was an exceptional person to work with! Very straightforward and accommodating to my car buying needs. I would highly recommend this type of customer service to any and everyone!

Other than battery replacement , car has been amazing ! 1 exception cup holders are located too far aft and require driver to look down to locate cup without removing eyes from road ! This issue has been partially addressed in later years by offsetting passengers holder slightly forward of drivers, but still awkward position ! both should be more forward nearer to dash !

The sales person I worked with (Anthony) at the enfield store was very nice informative clear in explaining what was going on. Very easy fast and pleasant experience with buying a new car

This car is so comfortable! The driver sits up high, with great sight lines in all directions. The seats are comfortable. The features are very intuitive. My car has automatic door locks so when I walk up to the car with my key fob, put my hand on the door handle the doors unlock. It has automatic headlight dimmer which works great. It has plenty of power for freeway acceleration. All wheel drives makes it great in snow. I’m very happy with this car.

Todd was wonderful. He was professional and no hassle or high pressure sales. Buying the new car was so easy and pleasant. If you could say “I had the ideal car buying experience” that was it. I would recommend Todd to anyone looking to buy a car.

2023 Subaru Outback Limited XT. A great station wagon (it’s not really a SUV). Comfortable leather seats, smooth ride and extremely quick with the turbo. If you don’t need seating for eight, you have no need for the Ascent. Same engine and cargo capacity and ground clearance, lower to the ground, faster, better handling and several thousand dollars cheaper. Standard all wheel drive. Full safety suite. 11.6” infotainment system is really closer to 8” as the climate control takes the additional 3.6”. The Harmon Kardon sound system will blow your doors off. Good in car navigation. Wireless Apple Car Play and Android Auto. Hands free tailgate. 0-60 in 5.8 on regular gas. Standard roof rails. Even has heated outboard rear seats. If you’re considering a midsize or smaller SUV you owe it to yourself to drive this first.

Incredibly knowledgeable and professional. I was shopping around for an AWD sedan in the area and United Auto had what I was looking for. Rodney and Miguel were tremendously helpful in showing me a Subaru Legacy. Highly recommend United Auto!

I bought my Subaru in 2023 because it only had 60,000 miles on the OD. It's the minimal 2.5X model, but I couldn't pass up the car at such a low price. After driving it for over a year, I put only 6000 miles on it. I took it to the Subaru dealer for NY state inspection, and had the brakes replaced, and paid for the 60000 mi Subaru recommended service. I love this car, especially since I can connect my iPod to the blue tooth and play my music library. It is a bit noisy on the highway, but it's not the luxury model, so that's expected. The Subaru dealer said everything on the car was real solid. So far it has been very dependable, and easy to drive in the snow. It has no leaks, no dents, no squeaks, no problems. I've owned and driven 8 Subaru's over the past 40 years, and I'm hoping to keep my 2013 model and drive it for at least another 10 years.

Very fair and reasonable. Easy salesperson to deal with. Very knowledgeable.

the forester sport is very reliable get 26 mpg on most of my daily commutes. Drives great in the winter (even though I have the same tires they came with). Traveling in it on road trips are great, 31 mpg using the cruise control and lane assist. It's not a very fast SUV but it honestly worth it. I tend to speed, but it's not something that actually bothers me. I was worried it would be too sluggish. I picked the forester for my road trips, and extra stuff I drive with.

Very friendly professional team ..no preasure at all very helpful a total pleasure to work with.Would send famliy and friends to them .

The Touring XT has all the bells and whistles of a luxury SUV for a lower price point. The extra turbo thrust is impressive! It has a very comfortable ride for long trips.

I am Very happy with the work they did and highly recommend them. Very professional.

The Forester is the first SUV I ever owned. It has had a few issues, but the dealership, Kenny Ross in Irwin Pa, has always been top notch in customer service. First issue was the orignal tires went bald after only 10,000 miles. I called Kenny Ross and they said they would contact corporate. Got 4 new tires at no charge. Next issue I did not even know I had. Took it in for an oil change and they tell me I need a new CVT. Didn't know I had a problem. No charge again. Last issue was a radio that kept giving an error message and would not work. Took four visits to isolate the problem, but now have a new radio that brings in more stations. Again for free. Highly recommend the bumper to bumper warranty. Money well spent.

Having always hated the car buying experience, I so dreaded having to replace my vehicle of 10 years. However, Jose Barina is just a great Salesperson. Honest and explains it so easily. As well, he worked out a very fair deal. I am most impressed as he is like what sales people were like when I was young.... over 50 years ago+++ (I am in no way related or knew of him until this past week. Thank you Jose and give him a chance. I think you will also be impressed.

I recently had my car stolen and totaled. I actually work for the dealership and enjoy the work I do with the company. Mr krohn has been helping me out for the past month and a half with a car. It has been difficult but with the patience and time he has given my mom and I, I could not be more grateful for him! He worked with my mom and I till the very end and has been nothing but helpful. I ended up getting a 2019 subaru forester. Lots of room and a perfect vehicle into the middle of my adult life. I hope this car lasts me through the next few years. Thank you Mr Steve Krohn for your hard work and the kindness you have shown us.

I just purchased a used car from Wile Hyundai. Steve C. was my salesman, he was very helpful in finding me a vehicle that would fit within my budget, Along with Gus the sales manager. They made my purchase a positive experience. As a woman you don't always get treated well at dealerships ,but these two guys made me comfortable and worked with me and there was never any pressure to buy something I didn't want.

I have a 2020 Forester with 19000 miles. I love it, especially as a tall and aging man. It it easy to drive, easy to get in and get out. Miles per gallon is great, typically well over 30 mpg in day to day city driving. I have noticed a number of complaints about batteries. I think in 2019-2020 they had a bad supplier of batteries. My experience was total battery failure at about 10000 miles. I had to purchase a replacement from AAA. Such stories were common during that period. I was irritated but received reimbursement even though it is not typical for a dealer/car company to do so. Smart dealers want to keep your business. The only other expenses were created by potholes knocking the car out of allignment and nails in parking lots puncturing the same tire twice! Sweep your xxxx parking lots retailers and restaurants.

It was a pleasure dealing with David at Ful-Line Auto. The process was simple and pleasant.

I bought used in 2023 a 2015 premium with 214k miles. I drove it 6k miles and only replaced the CV axle, this isn't impressive sounding but it was going through constant , aggressive off reading due to the rough road conditions I had to use because I live in the rocky mountains. I got in a rollover a 60 mph and I had no injuries, airbags kept me safe. Fuel economy was dismal with 21 in the city and 24 in the highway, safety and reliability are top tier, power was surprisingly adequate, the Bluetooth was appreciated and all the safety tech and other tech was very useable and helpful and accurate. Love the car would buy it again if I had the chance

What a great dealership the people are fantastic super knowledgeable and helpful I’ve purchased 2 cars from them so far and go back for service all the time on my vehicles! Wow what a team definitely recommend this place to anyone who looking a car or looking to get their car service!!

This is my first Subaru and I’m so impressed! Just a great drive! I love the safety and convenience features…but I also just love to drive again!!!

There was an issue a couple of months after purchasing our new car so we brought it in to have it looked at. The process to find the problem was a bit long but I have to say that Vince the General Manager and Keith the Service Manager were so easy to work with and figured it out! Their professionalism is to be looked up to. I picked the car up today and drove away a very satisfied customer!

I like the solid feel of the car and the sturdy and high ride. Good acceleration. It would be a better SUV if the ground clearance was at least 10” or 12”, with the exhaust pipe properly tucked away!

Motorcar west was great! Got back to me right away and answered my questions. I’m super excited to be driving my new 2004 Corvette just in time for Spring!

We drove the car for 11 years & the only thing we did was change the oil/filter & replaced the tires. I believe there were three recalls. Two of which were air bags on the passenger side. Great vehicle with excellent mpg. One of the best cars that we've ever owned. We didn't purchase another one due to the tow capacity limit.

Amazing experience!! Set everything up prior, drove 3 hours and all was as expected. Smooth easy transaction to get the wrangler I wanted with no ocer msrp charges. Greg and Rich are the best!! Will recommend to anyone I know for a CJDR!

An excellent vehicle for the bat s..t crazy fast urban interstates that are all cracked and busted that I commute daily - soaks up road imperfections very well - excellent visibility quality fit and finish . surprisingly well equipped - fantastic safety + features and my first car with turning headlights and water proof seats- cool machine all around. highly recommend.

My name is Mark Staves. My wife and I were driving home when the engine light on our car went on. The car is a Subaru Forester 2014. Took the car to Shaller Subaru in Berlin, Connecticut Patrick Conniff, the service manager was courteous knowledgeable check the warrantees did the analysis what there should be done, come to find out the transmission valve body was defective. It was actually after 3 o’clock in the afternoon, but he still managed to get the car in the part was on a shelf had the part put into the car and we were on our way by 5 o’clock at no charge, because he checked and made sure that the warranty was still in place for that part even though the car had 130+ thousand miles.cannot say enough about quality of service in which Patrick provided. Best service agent I have worked with.

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.