Subaru for Sale in Manchester, CT

quick and easy, polite people comfortable wait room

Great customer service. Repairs were made in a timely manner and everything was explained to me as to what was done. Plus for me, they washed my car. I would recommend this dealer to anyone who are in the market of buying a car also because i purchased my car there and i know how they are. Very good company and people.

Went over and above to have the used car I bought spotless!

Picked up a new S-60 this week. The salesman Lance Jewel was exceptional. He was not only knowledgeable about the car and what it had to offer, but demonstrated a dedication to making sure that I knew what to expect from the car. A true pleasure to deal with him. The dealership is lucky to have him.

Sales agent very knowledgeable. Didn't feel pressured by staff into committing. Answered emails back promptly. Overall, good experience.

Clean, very fast, efficient. I don't worry about a thing. I let them do whatever needs to be done. They answer any questions I may have. Great salesman- Jeremy.

Bought an 06 Subaru Wrx Sti Back in 2012 Loved the car and it was the most fun and reliable car i've ever had. They were able to get me a great deal on the car at the time.

Appreciate the professionalism of Mr. Olech and his ability to allow me to shop at ease, without pressure. Was very knowledgeable about all of the vehicles and he worked extremely well with his colleagues to get me the vehicle that I wanted. Thank you!

Friendly, helpful, knowledgeable personnel, fast service

Our Bertera duo was amazing! We were able to purchase a pre-owned Forester of our dreams! Keith was patient, kind, and friendly. He ran financial models, compared our Forester to other makes, answered all of our questions, and even researched a potential car at a Bertera in Hartford. He made sure that what he sold matched our budget! After we made the purchase, he demonstrated how all the electronic features worked and made sure we could operate them. Tom, their financial manager made sure we had the lowest percent loan and when my bank could beat his deal, he made our price equitable, no questions asked. He also made sure we had 6 weeks before our first payment! WOW! This dynamic duo team understands customer service and values relationships. I highly recommend Bertera Subaru of West Springfield!

When shopping for my dream car (a Subaru), I found the Dealership at large to be very friendly, helpful and professional. There was no pushy sales tactics at all, in fact it was quite the opposite! I feel that as a woman walking in solo, that my needs and wants were taken seriously, and I was treated very courteously. Options were explained in detail and I did not feel pushed one way or the other. I was given the space and time to make a decision about the car I wanted. I also believe that I did get a good deal on my Subaru Crosstrack when all was said and done ...thanks to my salesman Keith Goldsmith and the Finance guy Tom. And yes I would tell other people to go in and have a chat. It's well worth the time for a car that is top rated in safety ( that always comes first)!

Bertera Subaru helped me purchase my 2019 Ascent. Holly Haile was very helpful through out the process. Highly recommend this dealership. Top quality service. Made the buying experience super comfortable.

7/1/18 When we first walked into the Bertera showroom every staff member was busy with a client. However Dan Leary immediately made time for us. Dan brought my wife and I to the Forester we found on Bertera's website. Dan knew most of the history of the car even though it had been in the lot for a few months. Dan then introduced us to Rich Santoni who knew even more about the particular Forester we asked about. Rich answered our questions and he immediately set up a comparison test drive for us in both a 2015 Forester and a 2015 Outback. Rich left mid week on a well deserved vacation and introduced us to Joe Bucko over the phone to help with any further inquiries. Both Rich and Joe from the Sales team answered every question we asked with no hesitation. If they did not have the answer at hand, they found out within minutes. Ashley from the Finance Team helped us make the best choices based upon our needs as we described them to her. Ashley utilized her extensive history in her role to explain the pros and cons of each option we considered. This was the most relaxing experience I have ever had spending a large sum of money in less than 2 hours. (My relaxed demeanor was commented upon by one of the staff members.) A testament to our experience with the great people at Bertera Subaru.

7/1/18 When we first walked into the Bertera showroom every staff member was busy with a client. However Dan Leary immediately made time for us. Dan brought my wife and I to the Forester we found on Bertera's website. Dan knew most of the history of the car even though it had been in the lot for a few months. Dan then introduced us to Rich Santoni who knew even more about the particular Forester we asked about. Rich answered our questions and he immediately set up a comparison test drive for us in both a 2015 Forester and a 2015 Outback. Rich left mid week on a well deserved vacation and introduced us to Joe Bucko over the phone to help with any further inquiries. Both Rich and Joe from the Sales team answered every question we asked with no hesitation. If they did not have the answer at hand, they found out within minutes. Ashley from the Finance Team helped us make the best choices based upon our needs as we described them to her. Ashley utilized her extensive history in her role to explain the pros and cons of each option we considered. This was the most relaxing experience I have ever had spending a large sum of money in less than 2 hours. (My relaxed demeanor was commented upon by one of the staff members.) A testament to our experience with the great people at Bertera Subaru.

I recently purchased a preowned ram 1500 from Kory and I am satisfied with the experience. I was able to get a good deal on the vehicle it was a pleasure dealing with everyone I met with. I’ll update this review a few months later with any additional follow-up.