Used compact SUVs for sale near Irondequoit, NY

The Crosstrek was our sixth Subaru purchased from VanBortel in Victor, NY. Need I say more?

First off I would like to say that I am a huge car enthusiast who has owned many different cars in my 60 plus years. My most recent cars have been a 2017 Honda Pilot, 2022 Honda CRV and 2023 Toyota Highlander. The Pilot was nice but the CVT transmission drove me nuts with the way it jerked and shifted. The 2022 CRV was also nice but the electronics and bluetooth connectivity were SOOO bad!! The FWD Highlander with new turbo engine was a huge disappointment. I felt unsafe on curvy two lane roads.....like it didn't feel like it was gripping the road properly. It also had terrible turbo lag that was highly frustrating and dangerous feeling. When I would push it hard to get it going, it would almost skid out once it got going. The wireless apple CarPlay was its best feature but generally speaking the electronics were a nightmare and required a subscription to work best. You had to push multiple things to get to your radio and it was all so poorly designed. I had been having severe buyer remorse with the Highlander and started looking again. I drove a RAV4 and it was too underpowered and buzzy for my liking. Also drove a new Mazda CX-50 but was having a hard time spending the dollars on another new car since I would be losing on the Highlander trade. Long story short, we purchased a 2019 Kia Sportage EX for my college aged daughter in 2021. It was affordable, had good reviews and a longer warranty than everything else. She has loved it!! Turns out we have not needed the warranty even one time in these past two years. Only simple oil changes and tire rotations. She's away this summer so my husband and I have been driving her car periodically. During these drives, I decided I like her car so much, that I traded my Highlander for a certified pre-owned 2020 Sportage SX Turbo! I am SOOO thrilled with my decision!! The build is heavy and solid, visibility is incredible and driving it is SO much FUN! Feels like you're driving a Mercedes or BMW but at an extremely affordable price. The controls are so simple that I've not consulted the manual more than a couple of times. Everything has its own button and, although the car is loaded to the brim with every option you can imagine, it's all so easy to navigate and use. Kia made a winner here and I hope they continue on this path of using quality materials and easy to navigate electronics. If so I will be a loyal Kia fan forever!!

Excellent selection and overall purchase experience. They took the time to understand our needs and make a decision that fit our budget. Will be back when the lease on our other vehicle is up in the spring!

I love this car! Have had it for 7 months. Very comfortable, charges quickly. The ride and performance are the best I have ever driven!

I had a great experience working with Bob Johnson Leroy. The environment was clean and the staff were friendly. The overall experience went smooth.

I fell in love with my GMC Terrain when I test drove it and have not lost that loving feeling! I have received tons of compliments on it.

BMW Rochester is the best dealership with the top level dealership hardware and professionalism in serving customers. My X5 had check engine light on. I went to a BMW dealership near Binghamton and was told to replace LSM module. I was required to pay $993 for the replacement. After the replacement, the check engine light still on. I was required to replace DEM module with the $3.3k cost. I had to end the nightmare by coming to Rochester BMW dealer to resolve my X5 check engine problem. Thanks Brianna, the service advisor, and the professional service members for fixing Check engine light problem. They accurately identified the problem was caused by rodent chewed wire. They clearly listed the diagnosis result and the suggested repair items with the reasonable coat estimates. Very clear, very accurate and very professional with the integrity. I have to say customers including myself in Rochester MMW were treated so well by the very plight professionals. Rochester BMW is great cause they demonstrate the integrity and professionalism . They make me trust BMW again!

Love my GLB! Feel like its stands for "Great Lil Benz." :) Drives more like an SUV than a car and that's what I wanted. There is more cargo space due to the square-ish boot. Dynamic mode gives you everything from Econo to Sport. The dash is beautiful, the ride is excellent and the price is fantastic. A win all the way around.

I bought my truck in May and everything was smooth and above board. Great people and the place was clean and comfortable.

I’ve had this SUV for 1 1/2 years. I love it! Is is fun and easy to drive. It is comfortable and has adequate space for 4 passengers. We sometimes haul 5, but the backseat gets tight for that. Mine is getting approximately 29 mpg on midgrade fuel. Love the pushbutton start, lane keep assist, blind spot monitor, controls on steering wheel, rear hatch open and shut buttons, hands free talk, and huge display screen. Toyota could do better with the door handle touch to lock and unlock. Mine don’t work as well as expected. It also has a very annoying ding to warn when the roads may be icy that we apparently cannot turn off. I gave 4 stars instead of 5 on performance due to acceleration rate. It makes big noise like it’s going somewhere, but doesn’t really accelerate exceptionally well. It also shifts oddly sometimes. I notice it mostly when you slow down, but don’t stop ( think yield sign). It will jerk pretty hard when you accelerate from low speed. Overall it is a great little SUV with many bells and whistles for it’s price point. It feels very safe and reliable.

Our salesman Austin Fee was easy to work with and made this experience enjoyable. He went out of his way to help us achieve our goals for the car sale.

This is a great car. The hybrid drivetrain has already saved me over 30% on gas in a few months of ownership. With the xle model I purchased I have noticed the sound dampening is not as good as my older model 2013 rav4 non hybrid but with no engine noise either makes the outside noise more noticeable. The seating space up front is a little more tighter but not bad. My one gripe is the gas pedal is hinged to the floor so the floor mats do not go all the way to the top and leave the carpet exposed. I would still 100% recommend the car. Just watch out for some dealerships who are just out to make your purchase difficult.

Manny was quick, professional and answered all my questions. Price was reasonable and I'm delighted with the car. Thanks!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Christopher was great!! Very professional and helpful. Just great customer service all the way around

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Van Bortel has a customer centric reputation that is richly deserved. Because of supply chain issues new cars were generally in short supply in 2022. I ordered my Subaru Outback on 1/20/22 and was HOPING for delivery by early April. Due to various issues ranging from Japan to the U.S. assembly facility in Indiana this district not happen. Van Bortel worked with me every step of the way with updated timelines, timely changes, and even generous pricing allowances to help to ease my ?pain.? They never once ignored or denied my requests. I finally took possession of my new Outback on 5/20 and EVERYTHING went like clock work. I could NOT be happier with my new my new Subaru or with Van Bortel Subaru. They are the BEST!!

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

The whole team was friendly, professional and helped us find the car we were looking for. The buying process was straightforward and we had a great experience overall.

Love the look and features, hate the 4 cylinder. Has no power. Very comfortable, smooth ride, handles nice, easy to park. Just don't try to pass unless you have plenty of room.

The sales team was very professional, not pushy and let me look and choose the perfect car for me and my family.

After two years, all I can say is, well done. The car has been solid. I only have 18K miles, but no complaints. It is a bit narrow, and can be a little "economical" in appearance, but not a single complaint. It is a low end car, but the ride and comfort, overall is very good. Gas mileage is always subjective, but I average 32+ MPG overall, and it is at least as good as the Camry I got out of. It has taken me through places I probably should have not ventured. It didn't complain or give me any drama, hardly missing a beat the whole way,,,, with factory AS touring tires. The AWD seems top notch. People complain about the windshield being fragile, but so far so good. They complain about engine performance too, but I have never felt like I was going to be run over or that the engine was underpowered. If you want a "Fast" car, look elsewhere. It does what it does well.

Sam helped me change my mind about visiting a car dealership. His knowledge about the cars he was offering showed he cares about presenting the dealership in the best possible light.

I,ve had several Jeeps and Subarus and Chevys and my Compass Latitude 4x4 is as good as any for around the city and my freeway trips. Better than the Subaru for the highway and offroad. I feel safe. posted this as i feel some people are harsh and wrong about Jeeps. Do the required oil and transmission services as requested.

I’d have to say the shopping experience was very good. No high pressure, sales consultant spent plenty of time going over the car with us, sales manager was fair with the negotiations. The pick up process was very good and the followup. I’ve bought from West Herr dealerships before and they’re a class act. They’re on the opposite end of the county from where I live, there are two other Subaru dealers closer but based on past experiences with West Herr it was worth the drive. Plus Subaru is an excellent car. Great crash test results, lots of safety features too.

My first Subaru and I love it. Drives wonderful and is just perfect ❤️❤️. Handles with ease and very comfortable. So very happy with this one

They were able to get my truck in 5 days early and fixed same day

I super so love my car. I get all of my services done at Rick Hendrick Chevy Buick GMC. Thomas Mason is my advisor and he always gets me in. I like that he will tell whats going on before they complete the work. Keep up the good work.

I visited Hoselton Auto Mall on 2/12/24.I have purchased my last two maurno's from Hoselton and have always had a wonderful experience and have been pleased with the sales staff and the vehicles I purchased.I was introduced to a wonderful young man Luis Aguilar a natural born salesman who has a great personality.I was also introduced to sales manager Tim Maier. Both Luis and Tim took the time to listen to me and the type of vehicle I was looking for.Although that vehicle was not at hoselton at this time I am hopeful that Luis and Tim will find me that vehicle.

Style, comfort, safety and performance - great vehicle. Receive many compliments on the vehicle, but safety and performance are even more important. Great vehicle for the price.

I worked with Steve during my search for a used EV, and I genuinely can't say enough good things about him. Although I ultimately had to go with a different vehicle due to logistics and timing, I really wish I could’ve closed the deal with him. Steve was hands down the best salesperson I spoke with during this entire process. From the beginning, he was patient, transparent, didn't play games and was never pushy - a rare combo in my experience of car shopping. He took the time to understand what I was looking for, explained the details clearly, and even caught important details (like hail damage) before I committed, which shows integrity and a customer-first mindset. He followed up consistently without being overbearing and truly made me feel like he was working with me, not against me. He was proactive and helpful every step of the way. If you're in the market and want to work with someone who's honest, attentive, super friendly and genuinely kind, ask for Steve. He sets the bar for what a car buying experience should be. Thank you again, Steve. I really appreciate everything!

What a superb automobile. This is what I have wanted in a long time. It has more bells and whistles than I really need but it is very nice to have them. Everything I marked above is definitely true and more. I would highly recommend this auto to everyone interested in buying one. Believe the right ups on this auto that others have also made.

Honest and quick response team made my experience very easy and effortless. The truck was exactly what I was looking for and with quick action they made it easy to purchase. Thanks again Balkan Motors. Great car buying experience!

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

Great customer detail ... follow up..professional. communication..I would recommend.. and have... to friends.. as well

I purchased a 2018 BMW X5 from Auto Locators and had a very good experience. The price of the X5 attracted me and fortunately the buying experience proved easy. There was no pressure involved and a relaxed environment.

We bought a 2019 Lincoln MKC reserve, with 54,000 miles on it. The car is most impressive. The only drawback that I would even mention at this point, is a tight backseat as far as roominess, and a shortly smaller cargo area. I have gotten well over 20 miles per gallon around town, and 27.5 on a trip. The seats are incredibly comfortable, both cooled and heated. The entertainment system works flawlessly. The vehicle is solid, stable, and exceptionally quiet. It may turn out to be one of the better vehicles we have ever had.