The employees are awesome! They worked out a price for me in the car I REALLY REALLY wanted, and that alone made me feel a lot more comfortable. I was actually praying that they were not going to tell me, "Sorry, we can't give you a better price but, we can put you in a different car." No one wants to hear that, especially if you have your heart and mind made up on specific one. The sales professional that helped me went out of his way to get me the car and knew a lot about the car I was buying. Thanks for making it fun and easy to buy a car.
FROM KIA TO 2007 Toyota FJ Cruiser-GO CART 2 TANK!
by CHRIS/ "WOLFSOUL" from WICHITA, KANSAS
March 1, 2018
WHAT MORE CAN I SAY THAT OTHERS HAVE NOT ALREADY SAID. GREAT PLACE & WILL DO MORE BUSINESS IN THE FUTURE. PICKING UP MY VEHICLE TODAY! ONLY THING I WILL HAVE TO DO IS GET USED TO DRIVING A LARGE VEHICLE COMPARED TO A LITTLE KIA SPECTRA LOL!
My experience with the salesman Jay Hernandez and Allen Samu
by Cicely from DealerRater.com
November 3, 2018
I want to thank Jay for the awesome work. This process was very short and well worth the time. Thanks for everything and Happy Holidays. I would recommend this car dealership and Jay to all my friends.
My sales rep Jesse Hardin was very attentive and quick to explain every question I asked. I was able to fully understand my process and didn't feel obligated to buy after everything was explained. I felt accepted and appreciated. It was a thorough experience. Worth the time and effort
JC is by far the most honest and helpful salesman I have ever had the pleasure of working with. I have been with Eich Motor for over 40 years and on my fourth car with this company. The whole staff all still work hard to be a small town, trustworthy company. JC is that and much more. He returns all texts, emails and phone calls in a timely fashion. He speaks the truth and is incredibly helpful. I know I can contact him in two weeks, two months or in two years from now, he will do all he can to answer my questions and make sure I am happy with my new fabulous Golf Alltrack. He's a good man with a big heart...AND on the test drive he let me FULLY explore the extreme maneuverability of the car. He's just the best.
I stopped to look at a used 2018 Jeep Grand Cherokee SRT. After reviewing the CarFax the car was a Canadian Import car, which means that the factory warranty is null and void in the U.S., and the vehicle history details in Canada are not as comprehensive as the U.S. Buyer beware! The sales person told me the OEM factory warranty was still in tact, which is concerning.
There were certain things I was concerned about with my purchase, but I felt in the long run it could be handled when we got back home. We traveled from Wi. to Ohio for this car, because I wanted one like the one it replaced. Turned out it was an EX model which was an upgrade. Great! My wife was a little leery when there was no mechanic's checklist available, but the only problem was that the radio power knob didn't work so you couldn't shut the radio off. we purchased the car & headed back to Wi. & the day after we returned, the CHECK ENGINE light came on. Took it to our mechanic.. oxygen sensor. OK. All in all it was worth the drive down & we ended up with a decent vehicle.
It says a lot when you have nothing bad to say about a car dealership. At 3 am one day, I stumbled upon Metro Motors. I went in the next day to see the car. I fell in love with the inventory. They have nice cars with even better deals. All or most cars have a car fax and they are not secretive about the car history. They take real good care of the cars too. Everyone worked well with me. They worked with me and were very patient. I was very particular about a certain car that I wanted and not once did they try to bait and switch me. They kept me updated on the vehicle and finance offeres that I was eligible for. When the banks did not approve me because of no credit history, his lovely wife made sure to contact another source fhat said yes to me. As a first time car buyer, they made sure make this experience one that was worthwhile. I ended up getting the vehicle and left the lot as a very happy customer. They even drove the car to my home. They took time out of their personal lives to make sure that I was taken care of, and didn't make me feel bad for staying past closing time. I'm happy driving my dream car. Joe and his team are God sent, honest individuals. They work with integrity and want to make sure that you leave the lot in a vehicle that YOU want. I went there to purchase my first car and will purchase again! Go see Joe and Metro Motors!
Surprisingly a nice car buying experience and deal
by Monte Ray from Clinton, TN
May 1, 2018
Was very surprised to find a car dealer that wasn't your typical car dealer. Joe was very nice, friendly and HONEST. I had a couple minor issues at the time of purchasing my car and he took care of them...AND I DIDN'T EVEN HAVE TO FIGHT WITH HIM ABOUT IT! Great guy to do business with and very satisfied with the car. DEFINITELY recommend Joe and Metro Motors in Knoxville.
Throughout the whole week kevin was exceptional in not only his customer service but his knowledge of the product. I had multiple quotes from other dealerships but kevin was understanding and accommodating for any need that i had.
I purchased a 06 Infiniti g35x from here a few days ago. This was by far the best car buying experience I’ve ever had. I drove nearly an hour and a half because I wanted this exact car and it was exactly as described. It was clean and had no issues. The best part of my experience was that Bryan made my mother feel comfortable throughout the process. 100% satisfied with my experience
Bill at the dealership was great to work with. Was always available to answer any question I had about the car. I had to have car shipped to KY and Bill took care of setting up shipping to me at a fair price.
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