Excellent, personable, and professional!
July 12, 2018
With my previous vehicle finally "giving up the ghost", I found myself in the market for another used vehicle. I stopped in to Atlantic Motorcar Center in Wiscasset to look over a particular car that had caught my eye and became acquainted with their Sales Manager Dave Luczek. He walked me through the vehicle's characteristics and features and readily answered any and all questions! It was a real pleasure to talk to someone who not only enjoyed their job but who also possessed a wide knowledge of their product in general and a pleasant demeanor. Not once did I detect any hint of condescension from him, even as he fielded even the most rudimentary questions I had.
I returned a few days later to take the car for a test drive and decided to make the purchase. Throughout the entire buying experience, Dave was pleasant, informative, transparent, and honest! I really think he went above and beyond to ensure a positive buying experience. There were no smoke & mirrors or sleight of hand. He walked me step by step through the process, explaining each step along the way in great detail. As a relatively new car buyer, I learned an incredible amount from him in a relatively short period of time and regard my experience as the gold standard by which others will now be judged!
A week after driving the car off the lot, I woke up to a flat battery and a radio system that refused to turn off, which seemed to be the reason for the flat battery. I called Dave and, once again, he went above and beyond to make things right! Within half an hour, the service department at Atlantic Motorcar Center had located the source of the problem, repaired it, AND replaced the battery at no cost! They also buffed the car and I must commend them on a job well done!
After this incredibly positive experience with Dave Luzcek at Atlantic Motorcar Center in Wiscasset, I won't be shopping anywhere else for a used car in the future. I would highly recommend him to anyone in the market for a used car and I can't say enough about what a great experience this has been.
Thank you Dave Luzcek and thank you to the Atlantic Motorcar Center team!