Tammy Chinea was exceptional, she listened to my needs and concerns in the search for a used car. She was polite and extremely professional. Although I did not purchase a car she is definitely the person I will return to when I’m ready to make my purchase.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I contacted Vroom auto about a 2010 911 they have for sale and was contacted right away with all the information on this vehicle Jeff in the Sale dept was very helpful I was attracting to the car with the price I have this car on my list
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
The service reps were very courteous and professional Aaron Newman is very attentive, professional, and cares about customer satisfaction. He reviewed my concerns, took time to explain things to me and made sure the courtesy car arrived on time.
I went with my older aunt and her husband (75 & 76) to lease a new car in West Kendall Toyota, delivering her old car as an exchange. We really were surprised by the care, expertise and diligence showed by Roberto Flexas, the sales representative, and Julian Bertel, the Finance Manager who closed the deal. We were aspiring to a certain price range with the most basic of cars an, thinking of a Toyota Corolla or a Camry if possible. Roberto Flexas did he's best efforts and among the whole inventory of 38 Toyota Camry's he found the only one who was almost a perfect match for our desires. They valued the car we were delivering at a just price and the final numbers were discussed by Julian Bertel to give us the final results that we gladly accepted because there were better that what we envisioned in the first place. We came out of the Dealer with a new car with a new plate, already paid in advance, with complimentary rugs we solicited and the best of attention. We will recommend any one interested in getting a fair deal, with a stellar service to go and seek Roberto Flexas or Julian Bertel to seal a deal. Lazaro Jordan
Great service! We highly recommend to buy from here, Andres was very nice and the price was awesome . It took us just 2 hours to finish everything
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