Used 2020 Toyota Highlander for sale near Franconia, VA

Things went pretty smoothly. Great sales person. Real good experience. Great assortment of vehicles and trucks.

Great 3-row hybrid. Very reliable. Very comfortable. Lots of cargo space, especially with the third row seat down. Put down the second row and cargo space is enormous. Good gas mileage for a 6-cylinder. Nice pick-up for an SUV. Would definitely buy another Highlander

Overall a good reliable 3-row SUV, with a comfortable ride, decent trip mileage, and good acceleration (good power train. Negatives are a poorly designed A/C condensor (Rocks kicked up will punture it releasing all the coolant) and very high wind noise at freeway speeds (hard to talk, radio has to be turned up very high).

Easy to schedule first oil change over the phone. Quick and streamlined service when arrived at service department. Water machine was broken in waiting room but had coffee and hot chocolate available. Kid friendly with toys, books and kid sized tables.

I have a platinum model and I could not be happier. Love the body style and the interior is absolutely gorgeous. Rides smooth as glass, has great pickup(V6) and great mpg!

Oscar was very helpful and keep me updated until everything got done and I pick up my car, everything got checked and they even gave my some recommendations

We purchased a 2021 Toyota Highlander Limited in April of 2021. We absolutely love this car! The convenience features and comfort are the best we have experienced, and the interior design and quality is the best in the class. The upgraded 12.3" screen is worth the extra money, as the text is clear and precise, and the surround view monitor is incredibly useful for parking in tight spaces. We have friends with a comparable Explorer Limited, and the interior quality is far below that of our Highlander, and the ride quality with the 4-cylinder is jerky and noisy. However, even though we have had no mechanical issues, we have had issues with wind noise and a leaking AC unit into the car, both of which were fixed by the dealer for free due to warranty. Other than those minor hiccups, we love our Highlander!

The dealership was very clean and organized. The car salesman Sean Furr was very professional and patient with me. My credit needs a little work before I can buy, but when I'm ready I'm going to Mr Furr

I got a used Highlander from IDEAL half an year ago, it fits its description as a family utility vehicle. Especially when starting and driving at low speed, the electric drive is very fast, no sound, has a big difference from the traditional gasoline car. When the speed is over more than 80, it has a big noise, rapid acceleration of the engine vomit roar, mixed common disease, comfort level is general. Driving downtown really saves fuel. Especially the traffic jams, not to mention the highway, which is better for downtown. It would be nice if most pure urban transportation had a need for space. If there is a plug-in hybrid version worth recommending.

My problem was with the AI contact point at King. Stupid me, I thought Olivia King was a person, and I emailed "her" several times with requests. Before I went in, cars.com asked me to review "her" and the email included a photo of a woman, again making me think I was dealing with a human. When I went in, I asked to speak with her, and was finally told she didn't exist. But was I embarrassed and did I feel stupid! It was very deceptive. And this is not how you want a customer to feel when you're selling something. You need to make it clear up front that the email contact is an AI contact, and any salesperson will be there to help at appointment time. Other than that, it was a good experience. King even allowed the car to be driven 33 miles to my mechanic for an inspection. That's extraordinary. The car was in good shape, and we closed after returning from the inspection.