Used 2020 Toyota Highlander for sale near Monrovia, MD

I plan to be a life-long customer. I have been taking a car into AutoNation Dulles for over 10 years now. Over that time, they have consistently provided excellent customer service. As a female, I have experienced other repair shops that don't really listen to my problems and questions or dismiss me that I don't need repairs. But at AutoNation Dulles, they have always answered my questions and listened and looked into my concerns. I love how they provide quantitative evidence for problems and check-ups - such as showing the battery life report, the tire wear numbers, and the alignment report. And then fixing items accordingly. I have even had a few occasions in which I was concerned about a problem, but they allayed my fears with evidence and explanation - meaning that these were times they COULD HAVE oversold me for something that I did not need, but they did not. I feel confident that they are providing honest advice, and I don't want to take my car anywhere else. I buy specific cars so that I can bring to AutoNation Dulles for repairs. I love their convenient scheduling system. I also love that they don't berate me with a ton of questions, looking to expose my ignorance about cars (like other repair shops do). They simply make it so easy and convenient. I also love that I can sit there and wait on the car, and get lots of work done, as they have a nice seating area with electrical outlets, suitable for computer work and Zoom calls. Or I could even go on the trail and go for a run! Thank you, AutoNation Dulles!

Great 3-row hybrid. Very reliable. Very comfortable. Lots of cargo space, especially with the third row seat down. Put down the second row and cargo space is enormous. Good gas mileage for a 6-cylinder. Nice pick-up for an SUV. Would definitely buy another Highlander

Dealership personnel were excellent. Car was beautifully presented and the whole process was straightforward and easy. A great example of how a dealership experience should be.

Overall a good reliable 3-row SUV, with a comfortable ride, decent trip mileage, and good acceleration (good power train. Negatives are a poorly designed A/C condensor (Rocks kicked up will punture it releasing all the coolant) and very high wind noise at freeway speeds (hard to talk, radio has to be turned up very high).

Matt is really helpful and friendly. Even though we didn’t make the purchase since I was looking for to get a better trade in price, but overall it’s very good! I have been to carmax twice and both of them are all very good facilities and very professional working process, definitely recommend Carmax!

I have a platinum model and I could not be happier. Love the body style and the interior is absolutely gorgeous. Rides smooth as glass, has great pickup(V6) and great mpg!

Very considerate and flexible with my circumstance. Respectful, not sleezy. Would buy from here again.

We purchased a 2021 Toyota Highlander Limited in April of 2021. We absolutely love this car! The convenience features and comfort are the best we have experienced, and the interior design and quality is the best in the class. The upgraded 12.3" screen is worth the extra money, as the text is clear and precise, and the surround view monitor is incredibly useful for parking in tight spaces. We have friends with a comparable Explorer Limited, and the interior quality is far below that of our Highlander, and the ride quality with the 4-cylinder is jerky and noisy. However, even though we have had no mechanical issues, we have had issues with wind noise and a leaking AC unit into the car, both of which were fixed by the dealer for free due to warranty. Other than those minor hiccups, we love our Highlander!