Used 2023 Toyota Highlander for sale near Montclair, VA

Darius was great and really knows his stuff. He wasn't just trying to sell me a car but also HELP me with making the right decision for me.

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

We had EXCELLENT customer service from Micheal and Bosa when purchasing a car at Auto Direct. Micheal went that extra mile and helped us after hours. Bosa stayed late and help us close our deal. 5 stars for excellent prices and great customer service Thanks Eric

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

Great service, good experience. Salesman knowledgeable, knows Ford trucks. Got me what I wanted quick.

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

I have worked with AL SAMATEH for a decade. The most knowledgeable, honest, reliable service person I have met in my 40 years of car ownership.

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!

Nick Bernicat (our sales person) was so incredibly patient, understanding, respectful, personable, and professional, and he made our car buying experience so much easier and less stressful than it had been until we met him. He was truly a pleasure to work with. We had been to other car dealerships and had encountered the classic aggressively pushy tactics car salesmen are known for, and Nick was anything but that. He intentionally cut out time for us to talk alone and never made us feel pressure to buy. He helped resolve all of our concerns and was open and honest throughout the entire process. After telling him about our previous experiences, he assured us that he wasn't there to push us and that it was okay if we didn't decide to buy. He said his focus was to build a good relationship with us so that even if the dealership didn't have what we were looking for, we would still be comfortable coming back when we were ready to buy years down the road. We'll be back on the market again in a year or so to get a second car, and if this dealership has the right car for us, we're definitely willing to drive the two hours back to buy from him again. His focus on human connection made working with him enjoyable, which is saying something because we had been dreading going into another dealership. Our financing experience was much more mediocre. It was 8pm by the time we got to the finance guy and he wanted to go home. He was dismissive, and while he would answer direct questions, he didn't have much interest in slowing down to explain anything we asked about. I felt kinda trampled and didn't really enjoy any of the interactions with him, but I'd still go back to work with Nick.

My sales man was Sam, he was respectable, honest, and overall pleasant to be around. He showed integrity, I didn't feel as if he was trying to Hagel and play trickery games in order to get a sale. I would recommend this place to anyone, it is the first dealership I have been to that offers a life time warranty George was also very pleasant and personable. . It was over all a good experience

10 out of 10 thank you to Tony and the team at the Woodbridge store

Honestly one of the most pleasant vehicle purchases I have ever experienced. Dylan , my rep was as professional as you will ever meet. He answered every question or concern I had being from out of state and wanting to purchase a vehicle from Pride Auto. His knowledge of the specific vehicle I had been looking for and communication is what my decision easy. There were no games played here. Just a good atmosphere and professional, caring people.

I received a loner vehicle while my 2014 ES 350 Mark Jacobson Lexus stayed overnite at Chantilly. I woke up today January 24 full of brightness started my loaner Lexus and off we went. I did one errand and was prepared to return the loaner. Engine refused to turn over. Called my Lexus service rep Hetty Stoner and turned me over to Lexus Roadside Assistance. Came with in 45 minutes and off we went to Chantilly. Constructive tips- please give a loaner with at least half tank of gas and inform customer as to start up procedure in every loaner vehicle. Weather permitting make sure all loaners have been cleaned and washed for eye candy effect. First cabin not log cabin. I love Pohanka Lexus. Hetty Stoner service rep Camaru mechanic 5-stars all the way. Go Skins Go Commanders all the way. Rob "STEIN" Rothstein CIA Retired

Joey did a great job. Very satisfied. Work waa done aa advertised. Will be coming back.

I dealt with Ali he gave me one of the best quote in the nation! He was so great and professional. Unfortunately, I made the mistake of getting my own financing first and then picking out the car I wanted. I wanted a 2022 Highlander but I couldnt get more money for it from my credit union unless I cancelled the loan I already had and re-applied for a higher loan. I couldnt stomach risking being left with no loan.

Christian and team are always the best to work with! Stuck with them for more than 15 years.

David and Team’s has an excellent customer service. All my questions are answered. Thank you !!!!

Glenda was great love her dedication to customer service. Thanks to her I won a Tv

Great customer service will recommend to others!! Look forward to doing business in te future

I want to say that our salesperson Jason Harvey was really super helpful after going to Koons Tyson Toyota after a rather poor experience at Darcars Toyota. I had intended to just look at a red RAV4 they had in stock but we went home with it that night and left them our 2000 Honda CRV. I have deal with more than a few car salespersons over the past 3 months but Jason was one of the top friendly and helpful salespersons that I have dealt with. If most car salepersons were just half as good and friendly as him, the world would be a better place. I highly recommend him. LOL, being my 2000 Honda CRV was totally lacking most modern features found current new cars, he had to explain quite a bit to me and my wife and certainly helped set up our Apple carplay. My wife really liked him too.

Excellent service, all inquiries attended to and to mention names, Saige was awesome 👏. Thank you 🙏

Clean friendly atmosphere. My service representative was professional and notified me if there was additional service needed. Have always had a pleasant experience.

Tony at the Service Department-always provides outstanding customer service. He provided me continuous updates, answered all my questions, and ensured I had a pick up and drop off. I have worked with Tony numerous times now and that is why I keep returning to Farrish. Professional dealership.