Used 2024 Toyota Highlander for sale near Dumfries, VA

Khalil and Murtaza were fantastic, I had such a great experience at this dealership. When I am looking for my next vehicle, I will for sure stop by here first to see what they have!

Recently, I had a vehicle service appointment with Koons Arlington Toyota Mr. David Garcia Medina was friendly, professional, and attentive. He explained everything clearly, answered all my questions, and kept me informed throughout the entire process. The service was completed on time. I truly appreciate the attention to detail and the care he put into making sure everything was done right. It’s clear he values his customers and take pride in his work. I will definitely be returning for future services and highly recommend Toyota to anyone looking for reliable, top-notch vehicle care! Humaira Saif

Service rep Sam is number one. Attentive, professional, and kept me in the loop throughout my Highlander's service. Recommend Sheehy Toyota for any service requirements. While you're at it, ask for Sam when you pull into the service area.

I had my Toyota serviced by Mat. He was very professional , did not leave me waiting to check my car and serviced my car in record time , definitely will come again because of the services I received from Mat , Thank you Mat !!!!!

This is the first time I buy a car from a Jack Taylor Toyota dealership, and I had the best experience. Ebo Grant was very professional, patient and thorough. I felt absolutely no pressure and he made sure I had everything, and it was set up before I left. I med was also very helpful in the finance department, and Mike the manager. My first Toyota and I loved handling the team at Jack Taylor in Alexandria first class. Thanks to everyone who helped me, I highly recommend them if you want to buy a car.

I took my Toyota highlander for an issue it had. Josh, helped us out and took care of the problem, he was profesional and very helpful. He also Kept us updated through out the process. My husband and i are very happy with the results!

Great customer service will recommend to others!! Look forward to doing business in te future

Christian and team are always the best to work with! Stuck with them for more than 15 years.

I want to thank Rick Cypress and Michael Dahn on their what I could say great customer service. As a retired Train-the Trainer from previouly occupation, I felt like they were one of my students. Far and Beyond.

I can to national auto of waldorf to purchase a car and there customer service is excellent. Walked in the door and was greeted very quickly and nicely. The process of purchasing my car was quick and easy.

Excellent service, all inquiries attended to and to mention names, Saige was awesome 👏. Thank you 🙏

Nick Bernicat (our sales person) was so incredibly patient, understanding, respectful, personable, and professional, and he made our car buying experience so much easier and less stressful than it had been until we met him. He was truly a pleasure to work with. We had been to other car dealerships and had encountered the classic aggressively pushy tactics car salesmen are known for, and Nick was anything but that. He intentionally cut out time for us to talk alone and never made us feel pressure to buy. He helped resolve all of our concerns and was open and honest throughout the entire process. After telling him about our previous experiences, he assured us that he wasn't there to push us and that it was okay if we didn't decide to buy. He said his focus was to build a good relationship with us so that even if the dealership didn't have what we were looking for, we would still be comfortable coming back when we were ready to buy years down the road. We'll be back on the market again in a year or so to get a second car, and if this dealership has the right car for us, we're definitely willing to drive the two hours back to buy from him again. His focus on human connection made working with him enjoyable, which is saying something because we had been dreading going into another dealership. Our financing experience was much more mediocre. It was 8pm by the time we got to the finance guy and he wanted to go home. He was dismissive, and while he would answer direct questions, he didn't have much interest in slowing down to explain anything we asked about. I felt kinda trampled and didn't really enjoy any of the interactions with him, but I'd still go back to work with Nick.

You know you are having the best Car Sales experience ever, when it has been over a month since your sale/purchase was made and yet your Sales and Management Team are still reaching out to make sure that with holidays, inclement weather and anything else unexpected?that all remains ?excellent, and exceptional!? The same way it was when I drove off the lot! Moe, Ramon, and the rest of Koons Ford Falls Church took such good care of me, and still are! They are the most professional and courteous sales team I?ve ever worked with and if you haven?t had the pleasure of purchasing a new or used car/truck/suv from them?I highly recommend you give Moe a call or an email! You will not be disappointed! A++++ Service that continues past the sale!

I’d done my homework and showed up ready to buy. Yaser was terrific. He came outside to greet me on a very hot day. Once inside, he was friendly and knowledgeable. The Sales Manager (typically Mr. Hard Nose) couldn’t have been nicer as well. Everyone at the dealership was in a good mood, smiling - and it was a Monday! After searching online for several weeks, they had just the car I was looking for (a used, one year old certified Toyota) and their pricing was competitive and upfront. The whole process took only about one and a half hours to complete (very fast) and they washed the car and filled the tank with gas before handing over the keys. Overall, a great experience. Thank you everyone!

I had a great experience at Eastern Motors today. Jason was very helpful and helped me find my dream car.