Used 2024 Toyota Highlander for sale near Ranlo, NC

There are certain things that a dealership can do to leave a lasting impression on their customers. My wife and I had such an occurrence yesterday. A very positive occurrence. We intended to purchase a new Toyota Sienna. But the key for us was my wife's ability (she is wed to a wheelchair) to actually get into the front seat passenger side since she cannot drive. No such luck. Unlike our 2020 Honda Odyssey, which is easy for her, the Sienna was unfortunately about 5 inches too tall for her to reach the seat. What made the experience so memorable for us was the combination of Mike Lasiter (salesman) and Eddie Powell (sales mgr). They tried so many different approaches including seeing if they could find a replacement seat which would allow my wife easier access. It was amazing to see these two work so hard to help a customer. Sure they wanted to sell a car. But they went way beyond that to help us. In addition, I cannot imagine a customer finding a better facility to both purchase a car and to also have it serviced. The dealership's attention to detail on customer service was amazing. They had 72 service bays, a wonderful seating area for their customers, actual food customers could purchase instead of just a vending machine and to top it off, they offered a manicure service , free of charge, to any customer waiting for their car. Try matching that at most dealers. Each employee we spoke to was extremely friendly and helpful (Yvette Pete Acree, etc). So the upshot of the visit was Eddie Powell and Mike Lasiter ended up recommending we go to Kia Union County dealership up the road and take a look at their vehicles which might fit my wife's need. So we did and ended up purchasing a new Kia minivan. And all the while I wished we could have become a customer of Scott Clark's dealership. So if you happen to be in the market for a new or used vehicle, I could not imagine a better sales and service experience or perhaps better said, a tremendous customer experience than that at Scott Clark Toyota. And no I am not a paid employee or anything like that. I am a customer who knows great customer service when he sees and experiences it.

The guys and girls at Toyota of Gastonia service department take great care of you from the moment you pull up. Kim does a great job at greeting customers and making sure things go smoothly.

I researched and found the low mileage Porsche Macan Turbo in the color and desired options. Only about 6 cars in the Southeast that met the desired specification. Great price- lower than some higher mileage Macan Turbos in the used car market. Fair value on my trade and easy buying experience.

We went to the dealership to look at a used Gennisis sedan with only 25000 miles on it. After looking at the car we decided against it and began looking at the new flagship from Toyota. We purchased a 24 Crown, what a car. We had it for about 15 months now. No problems with it. The people we worked with were all very nice and pleasant. We've had the car serviced 1 time after about a year. The service people are nice as well. The one thing we are dissatisfied with is the navigation system. It shut off after a year and you have to purchase a subscription at a minimum of 15$ a month. We planned for this to be our last car purchase as we are seniors. So over the years it's going to cost us a few thousand dollars if we want navigation in our almost 60,000$ car. Boo Toyota, the top of the line should have a permanent navigation system. In comparison we have an 2017 Accura MDX that has a navigation system that doesn't require a on going subscription. I'm not sure if other Toyota models navigation system shuts down after a year but if they do the sales people should provide that info up front.

I just had the best experience in the service department that I’ve had in ten years. Harrison was the best, kindest, most wonderful Service Manager I’ve ever had, and I’ll be requesting him from now on. My technician Taylor also went above and beyond to fix something that has been broken on my car for years, without being asked. I actually cried. Thank you both for taking such great care of me and my car. With service like that, I won’t be going anywhere else, and strongly recommend them to anyone.

Had an ongoing problem with my 2021 Outback info center. After many updates recommended by Subaru, which didn’t work, Randy Marion’s service crew provided me with a loaner car (which I now want!) while they worked on my car. In just a few hours they notified me that my car was ready. So far, it appears so. System working faster than ever before. All in all, I was EXTREMELY satisfied with my experience with them. 👏👏👏

Very accessible and open. Although the car I originally was interested in was ultimately not sellable, staff was open and forthright. Thanks for the straightforward approach!

Great service! As promised they got us in and out in the amount of time that they said they would. Communication was clear and concise leaving very little need for follow-up questions.

Great service. Appreciate the dedication and honesty of the folks here. They strive to please.