Used Toyota Highlander for sale near Garden Grove, CA

This is my first experience with Fletcher Jones and it has been a good one so far. Buying a car long distance, sight unseen is always a bit of a challenge and potentially a risk. I feel very good about the responsiveness and customer care provided by Fletcher Jones staff. As car delivery is still in front of us, the jury is out on this experience, but I anticipate a very positive outcome. Fletcher Jones reputation provided a lot of confidence.

I went in with what I thought was a deal in hand and agreed. Unfortunately when I arrived I was told financing would have to be through Toyota. Which I had already explained I would not be doing. After I left thankfully the manager called back and set me up with Beto who was no nonsense. Purchased the car and drove off in two hours.

We have the 2022 Limited edition. Love the heated and cooled leather seats, very comfortable. Overall vehicle is very quiet, except on concrete roadway surfaces. The rain sensing wipers don't function as well as the ones we had on our 2019 Rav4. I will say, the 3rd row seats are for young kids or very small flexible adults. Also, front doors need more of an arm rest higher up on the doors. The tri zone heat and cooling is great. I like how the adaptive cruise will even slow you down some when entering curves. The 11 speaker JBL sound system is very good. Overall, the negatives listed are fairly minor issues, because we really enjoy this vehicle and the features. I am disappointed that Toyota will not be offering the v-6 in 2023. I much prefer the smoothness and power and torque curve of the 6 versus the turbo 4. The 8 speed transmission is butter smooth, although the kickdown response could be improved. This is our 4th Toyota and will keep coming back because of the higher quality standards and overall reliability. Also, Toyota seems to listen to customers better and making adjustments or corrections better than a lot of the other auto makers.

Prem was awesome! Not pushy! He was honest, worked well within our budget, and answered all of our questions without pressure!! Moreover, our Finance guy Sam was amazing!! Fascinating, articulate, and very knowledgeable!! Great work Toyota!!

I bought a brand new Toyota Highlander platinum hybrid, 2022. I’ve owned Mercedes and a whole bunch of other cars but the noise from this literally hurts my ears. Really sucks because I wanted to keep this car forever but now I wanna get rid of it because the low bassy vibration is absolutely terrible. I have seen some people talking about a foot to radiator seal, hoping that might help. I want to fix this but its some serious xxxxxxxx. I like bass but this suckd toyota… 😢

Very professional and a breeze to deal with...every employee was excellent...very Happy with the whole process

We looked at several SUVs while shopping around and kept coming back to the Highlander. It is a Highlander Limited AWD Platinum Edition. We could not be more pleased with this vehicle

My 2022 Highlander is a great car. It is very roomy and comfortable with a lot of safety features. The back seat is very comfortable

I'm in the process of buying with this Hertz location. Paul has been a great help and he's promptly answered all of my questions either via email, text, or phone call. The car I am looking at was not processed yet, when I first spotted it on their lot. I have been kept in the loop the entire time. I look forward to the next step and checking back to say I made the purchase!

Quiero agradecer al sr Saúl cruz, por su gran ayuda y paciencia en mi compra de mi rave4. Y claro que los recomendaría. Gracias.

Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.

We switched from 4Runner to Highlander! Many years of Toyota loyalty in our family. Camrys to Tacoma’s we have had them all. I stole my wife’s 4Runner away from her and replaced it with a 2021 Highlander XSE. It’s been awesome. Bought it brand new. We just hit 65k. We drive from northern Idaho to Scottsdale Az all year and at anytime. Yes, anytime. AWD Snowmobile. It’s awesome in the snow! 22-28 MPG on the Hwy. For those worried about driving a wagon looking vessel around that does not have the great looks of the 4Runner? Don’t worry about it. The XSE has a great looking front end. The XSE Model handles great and boogies. Yes, it’s quick and drives like a sports car. Well, it handles well not quite a sports car. Don’t get the regular Highlander. XSE looks different, has the JBL stereo and drives great. AWD with a Snow Mode. Oh, and it had a third row for little ones. Reliability - been amazing. Zero issues.

When we stepped in the VW dealer.We greeted and welcomed by Mr Christopher Estrada Sales man .He is Highly professional with great personality explaining everything answering our questions with smile , giving us all the options . He Makes our deal easier.Also mrs Jennifer Robinson (Sales Manger) followed us and asked if we are comfortable with everything.And Ilso Mr Berdj Hakverdian .He done a great job explaining every document we signed in detail and Smile.Thanks to all of them.

can't complain I love it, already I told Andres by next years, I coming for the same model but 2022, ot is my best vehicle I have done for a while

It was great .. the customer service was amazing and I was able to leave with a vehicle

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

I cannot recommend Eddie Aguilar at California Motors Direct enough! If you want a salesperson who is terrifically professional and truly on your side, this is the guy. We drove through two counties and fought a ton of traffic to make this deal happen, and Eddie was more than patient with our schedule. What really blew us away was that he and his manager stayed late just to ensure we left that night with the car we deserved. It felt like "NO" wasn't even in his work vocabulary—he ground out the details and made the numbers work perfectly for both the lender and me. The BMW i4 is running beautifully, and you weren't lying when you said I paid below market price! My girlfriend was so impressed by how sincerely genuine the excellent service was that she is already planning to come back to CMD to purchase her next vehicle. Facts. Cheers fellas!

I bought my 2022 Highlander SE in November 2021 when selections were limited. It was not my first pick after researching and not my preferred color. I financed outside of Toyota and received a much better interest rate and my credit union said I was paying more than a reasonable price. But I was desperate and needed to new vehicle. I will see if the resale value keeps up with current value. So far it has performed well with a slight exception for the all wheel disk brakes. Sometimes I hear noises from the rear when backing out of my driveway when applying brake pressure. Also braking while driving seems a little soft and squirrelly. Just doesn’t feel quite right. The technology options are too numerous to mention and still learning but love the blind spot notification features. Fuel mileage is good compared to my V8 but performance is lacking even with sport drive feature selected. And in reference to one of the other reviews, the console storage is deep but too narrow. Overall I am enjoying my Highlander very much. I haven’t made a road trip in it yet so we will see. I can say it is a great family vehicle for short trips around town where a lot of start stops occur.

They called us for our service that was covered by Toyota care. No issues and then recommended some additional items all Minor. This was our third visit all good. Thanks

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

GREAT BUYING EXPERIENCE, SALESMAN ANTONIO WAS GOOD AND FUN, HE TOOK MY BARBS AND KIDDING IN STRIDE. RONICE THE GAL THAT DOES THE PAPER WORK HAS A GREAT PERSONALITY, SHE COULD TAKE MY KIDDING AND FIRE BACK A COMEBACK, HAD A GREAT HANDSHAKE. ONLY PROBLEM, DOING THE PAPERWORK TOOK TOO LONG, I PRESUME BECAUSE QUITE A FEW CARS WERE SOLD THAT DAY

Luxurious is how I would describe this car! Smooth ride, efficient and a great looking vehicle! It has plenty of room and pretty cool features as well. I live this car and highly recommend it!

I am a driver and I drive for a living I go through cars a lot. Jessie at Toyota in West Covina on Azusa and Manny who does all the paperwork finance me and put me in a car so that I can be a driver and continue my job. I was in distress mentally emotionally physically and spiritually and confused but Jesse knew how to help me in my crisis and put me in a brand new car Prius 2023 I feel brand new mentally mostly physically and spiritually because now I'm able to function and work for doordash Uber eats Walmart and that's what I do for a living not only that but they provide the best maintenance for my job without Toyota I would be homeless thank you Toyota thank you Manny thank you Jesse and my review is no longer five star it's 10 star 20 star top star so for those that are out there that are desperate need try Toyota at West Covina off of Azusa right off the 10 freeway this is the spot come see Jesse and Jesse will hook you up with Manny and the crew and this crew right here they treat us with high respect and they understand our situations like I said whoever reads this review I hope they take to heart the situation I have no special interest except trying to survive out here in this economical structure and it is difficult out here to survive without the tools I need and Toyota provides that if I get broken down I got roadside assistance in my car breaks down it's fixed in in automotive whatever I need for that car and for my job to get it done Toyota's got me and that's what I need there's my support team thank you Toyota and all the reviewers please take heed 😎😀

Xavier, Sebastian, Aaron, and Nicole were all helpful and good to work with! Thank you!

The service at this dealership is incredible. Everyone who works here explains everything clearly and provides excellent service. I bought my car from Daniela.

This car is like no other car I have driven. It is so smooth, very quiet, and very comfortable. Plenty of room sitting or cargo room

When I was on my lowest this dealership helped me a lot specially when I needed a car the most and needed to get my wife to the hospital and thank god this dealer shop exists and helped me on my worse moments

Large doors and front seats. Easy to get in and out. You have to pull past the protective bollard at the gas pump as to not ding the edge of the door. A lot of safety bells and whistles for an older car. Can tow with the best and high enough to take fishing and hunting. Good power. Feels safe in winter driving with in reason. If it gets icy or the snow gets over 5” I stay home. Operational noise is not annoying even when pulling into traffic or down shifting going up a steep hill. It gets almost 21 miles per gallon. I have no intention of spending thousands more on a vehicle to get better gas mileage. It’s paid off. I’m retired and put about 8000 miles a year on it. It still runs like new. I would love to keep it as long as I can. It also can haul pretty much everything I need.

Very professional and great customer service! Moe is the kindest salesman. He always responded in a kindly and professional manner. When you come in, ask for Moe. This dealership genuinely cares about your experience. Great cars and great deals!

2015 highlander limited. Its very smooth , the seat/mirror memory buttons are great , the auto high beams are awesome. Its easy to maintain, all the fluids and breaks etc are very easy to service right in the driveway. It has the 6 speed transmission that is known to be very reliable (unlike the 8spd trans that toyota came out with in 2017)