Used Toyota Highlander for sale near Raleigh, NC

I bought a used Ridgeline from Mark Jacobson Toyota (Pre-owned) in Durham. There was a small problem with a crack in the molding in a rear wheel well. I bought the car with the understanding that they would fix it and had it noted on the paperwork. Long story short, there was a significant underlying issue with the bumper hidden from view. Evidently it had a small dent that meant the new molding would not have fit perfectly. They could have slapped the new molding on it and called it a day but they said "they wanted to do it right" and sent it off to the body shop to get a complete bumper replacement per the Honda Dealerships recommendation. Ramzi (car salesman) kept me in the loop the entire time. I never had to chase anyone for them to honor the agreement. Picked the car up today and it looks brand new. Rare to find honorable people in the car business. If you need a used car, give Ramzi a call.

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

Everyone at Mark Jacobson Toyota was wonderful to work with! From Ahmad, to Shay, to the owner, we appreciated everyone’s efforts in getting my sister into a new vehicle! Thanks so much for all your hard work and efforts in seeing this deal go through!

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

Always easy to get appointments and staff efficient and cordial. service is excellent would not go anywhere else or buy a car from anyone else!

I've always loved the look and feel of a Toyota Highlander. But I never thought I could afford one. I found my Highlander at Alton Toyota, Alton, Il. and fell in love. I asked about the price and I couldn't believe it was right in my price range. I test drove it and it was love at first drive. Everyone from the Sales-person, finance and even the Technicians. were friendly, helpful and answered all my questions. They even went above and beyond making sure I got the best loan that fit me. I love my highlander and just got back from Myrtle Beach SC, driving round trip. It is so fun to drive and all the room is unbelievable. I highly recommend both the highlander and Alton Toyota dealership!

I have never had such a great experience as I had on Saturday like I did here. I walked in with a mission to leave with a vehicle, and it was seamless in and out in 3 hours. My sales associate was : Eb Udofia Lexus Sales And Leasing Associate Was AMAZING. I will refer him and this location to anyone who asks. Make sure you ask for Eb! PS- they took great time in ensuring I was comfortable with car and all the functionality before I left. NOONE has ever done that. THANK YOU

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

They are a hidden gym great customer service very welcoming and my sales rep Terry was a huge help made sure that I got exactly what I wanted and needed I will for sure recommend friends in need to you guys

The customer representative was very informative and explained everything in detail. Since it was going to be a long wait. I was provided a loaner vehicle that was very convenient.

JR Castillo - Toyota North Austin got in the perfect vehicle. It fits my whole family. It has space for my soccer mom items. The quality and care provided to me by JR was exceptional! The whole experience was like a ride on the park, easy with JR.

Your salesman, Kels did an excellent job. He was very knowledgable on the vehicle and paperwork required. He was exceptionally helpful by delivering our new truck since there was no other way for us to pick it up at Capital Ford

He was just a good salesman and help pick the right car for my needs

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

Krystal Wayland she was on point and very helpful I recommend you to go check her out. Nice work

Overall very good and reliable vehicle for the money. Not the most comfortable, stylish, or best on fuel but for the price i dont think you can find better

I had an amazing experience at Hendrick Toyota Apex with David Cerda. He was knowledgeable, patient, and made sure I understood every step of the process. It was clear that he is highly skilled and dedicated to providing excellent service. I will definitely be coming back to Hendrick Toyota Apex and will recommend David to my friends and family. Highly recommend!

We looked at several SUVs while shopping around and kept coming back to the Highlander. It is a Highlander Limited AWD Platinum Edition. We could not be more pleased with this vehicle

Great communication and follow up. Kept me informed every step of the way. Thanks again!

We switched from 4Runner to Highlander! Many years of Toyota loyalty in our family. Camrys to Tacoma’s we have had them all. I stole my wife’s 4Runner away from her and replaced it with a 2021 Highlander XSE. It’s been awesome. Bought it brand new. We just hit 65k. We drive from northern Idaho to Scottsdale Az all year and at anytime. Yes, anytime. AWD Snowmobile. It’s awesome in the snow! 22-28 MPG on the Hwy. For those worried about driving a wagon looking vessel around that does not have the great looks of the 4Runner? Don’t worry about it. The XSE has a great looking front end. The XSE Model handles great and boogies. Yes, it’s quick and drives like a sports car. Well, it handles well not quite a sports car. Don’t get the regular Highlander. XSE looks different, has the JBL stereo and drives great. AWD with a Snow Mode. Oh, and it had a third row for little ones. Reliability - been amazing. Zero issues.

I'm compelled to share my good experience at this Carmax dealership. I ordered my car from their Fayetteville store with a free transfer. They kept me informed through text and email of the transfer status. I could have waited for a call but since I knew it arrived I called to schedule a test drive. I had applied online for financing and was approved with little detail but when I called to see if they would transfer to Fayetteville they asked similar questions and got the finalized approval. The salesman on the phone had an instant approval with 3 term options and the corresponding interest rate. He told me what the payment would be. In the end the payment was exactly as they quoted by phone. I expected to be in and out but spent 4 hours there. That probably wasn't normal though. The salesman Bob and I talked too much and he messed up our address in the computer. It happens. The other slowdown was the slight difference between the drivers license name and the credit app name. Oddly enough those small mistakes cost us an extra hour and a half. It happens. Meanwhile during the test drive I noticed a vibration on the highway over 60mph. They decided to have it looked at while we were there and rebalance the tires as well as resurfacing the front rotors. I was honestly surprised that they did the rotors. I didnt mention anything about them. I thought it was just the tires. In the end the vehicle took longer than the purchase process. It was quite an operation they had. They've really streamlined their processes. The financing, trade-in process, transfer process, detailing process, service process etc. Were really wild to see in action. The things I loved: The approval and disclosure process of financing. The transfer process. The minimization of paperwork. The teamwork process of communication. The dealership itself. The cars are all open to look in and sit in without a need for a salesman to get keys. No need for proof of income with fair to less than fair credit. Free coffee and bottled water. Fixing issues on the car while we complete the purchase and paperwork. The cons: small mistakes made very long wait. I'm quicker than them at moving the process forward. No negotiation price is a little high. Tips: as with everything in life do your due diligence. Inspect the car thoroughly. Utilize their carfax and recall information. Consider selling your car elsewhere for more money if you paid off your trade. Push along the process if you want it to go faster. Dont buy their gap insurance. Its overpriced and negates a good deal. Consider an outside warranty company for a better price. Realize a well placed call will hurry the process and verify what one person told you as being true. Place a hold on a vehicle you like for 7 days for free. Apply online to streamline the process.

This car drives extremely smooth and I’m very impressed so far. The seats are comfortable and everything is easy to use. I highly recommend checking out a Highlander.

Luxurious is how I would describe this car! Smooth ride, efficient and a great looking vehicle! It has plenty of room and pretty cool features as well. I live this car and highly recommend it!

Chris and Mesha are wonderful!!! Would recommend them highly.

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

Large doors and front seats. Easy to get in and out. You have to pull past the protective bollard at the gas pump as to not ding the edge of the door. A lot of safety bells and whistles for an older car. Can tow with the best and high enough to take fishing and hunting. Good power. Feels safe in winter driving with in reason. If it gets icy or the snow gets over 5” I stay home. Operational noise is not annoying even when pulling into traffic or down shifting going up a steep hill. It gets almost 21 miles per gallon. I have no intention of spending thousands more on a vehicle to get better gas mileage. It’s paid off. I’m retired and put about 8000 miles a year on it. It still runs like new. I would love to keep it as long as I can. It also can haul pretty much everything I need.

Was very interested in the car. But they don't deliver. So I couldn't buy it.

Zero problems in 8 years ownership. Very comfortable. Still looks brand new. My next car will definitely be another Highlander, perhaps a 2025 Highlander Hybrid.

It’s crazy how things work but I need to get me a car asap I google Wholesale Motors. I got there 2 hours before closing and Will help me out a lot. Once again this was a last min thing. I was kinda down and out cause of my credit in the past but Will and Rick help me out and I drove off the lot with a vehicle. Will did awesome job for helping finance that work out with me and I good vehicle for me and my loved ones to love. The flex is a great choice

We have the 2022 Limited edition. Love the heated and cooled leather seats, very comfortable. Overall vehicle is very quiet, except on concrete roadway surfaces. The rain sensing wipers don't function as well as the ones we had on our 2019 Rav4. I will say, the 3rd row seats are for young kids or very small flexible adults. Also, front doors need more of an arm rest higher up on the doors. The tri zone heat and cooling is great. I like how the adaptive cruise will even slow you down some when entering curves. The 11 speaker JBL sound system is very good. Overall, the negatives listed are fairly minor issues, because we really enjoy this vehicle and the features. I am disappointed that Toyota will not be offering the v-6 in 2023. I much prefer the smoothness and power and torque curve of the 6 versus the turbo 4. The 8 speed transmission is butter smooth, although the kickdown response could be improved. This is our 4th Toyota and will keep coming back because of the higher quality standards and overall reliability. Also, Toyota seems to listen to customers better and making adjustments or corrections better than a lot of the other auto makers.

good service good people new cars they have a lot a good things and I don’t know really what to say but everything here is clear. Could look cute people treat customer very good when you wanna buy something here you’ll find it whatever you want.

can't complain I love it, already I told Andres by next years, I coming for the same model but 2022, ot is my best vehicle I have done for a while

They were very professional and knowledgeable about the vehicle even though we did not make a deal. They were very responsive

My 2003 Highlander is now 20 years old and has been in our family the whole time. 260,000 Miles and this beautiful car runs like new. I love the power of the V6. I love the ride and the FWD does great in the mountains. I love the reliability. I love the tape deck! I frequently drive rental cars that are brand new that I don't like nearly as much as this 20 yr old Highlander. Amazing reliability and a joy to drive.