Used Toyota Highlander for Sale in Apex, NC

We came to Johnson Subaru after seeing and hearing about the new Subaru Ascent. I previously had a 2006 Subaru Forester XT and felt that it was out of date with technology and features, so my next car was a 2012 Toyota Prius C. As my Toyota no longer met our family's current needs, we began our car search for an SUV that was safe, and as I put it, "Casey Proof" since I am spacey and clumsy. We were looking for a car that had new technology and safety features, and found that other brands (GMC, Buick, Chevy, etc.) only offered the features in the top trim and were out of our price range. We honestly came to the dealership thinking we would just do a quick test drive and cross Subaru off of our list, but surprisingly it turned out to be exactly the opposite. Bobby was super friendly and we let him know that we wouldn't be purchasing today, and didn't want to waste his time. He didn't seem to mind and said that he was excited to show me what the new Ascent is all about. We drove up to their huge lot and drove by all of their inventory. During the test drive, Bobby told us about the dealership, what they are known for, and never pressured us to purchase anything. Bobby was very knowledgeable and answered the 200 questions I had haha. We were pleasantly surprised to find out that all new 2019 Subaru vehicles have the standard safety and technology features that we were looking for. Subaru has come a long way since I last knew about them. We stopped our car search and knew that we wanted to purchase a Subaru from Bobby due to his exceptional customer service. We went back and forth with the Ascent and Forester, and ultimately ended up purchasing a Forester. We are so happy with the our new SUV. It is a very smooth drive, we feel safe, and we like all of the features with our phone apps, Apple Car Play, etc. We were also happy that the Johnson Subaru dealership is part of the Costco Auto program. It helped make negotiating easier, and we felt that we got a good deal. We feel that Bobby is very approachable and easy to ask questions to. I sometimes asked the same questions multiple times because I forgot the answer and he didn't make me feel silly. I left the dealership with all of my questions answered. I feel EDUCATED about the vehicle that I purchased, and I think that that is the most important thing!! :) I highly recommend working with Bobby for his honesty, knowledge, and personality.

This car is just what we wanted, after test driving the other Brands this one just felt better all the way around and gets better mpg's than I had expected, we Love it.

Efficient and friendly service. My first 6-month service under ToyotaCare plus a car wash was completed in less than 90 minutes.

I test drove and compared the 2018 Honda Pilot, Nissan Murano, and Toyota Highlander. I chose the Highlander for reliability and all around better car for our needs and taste. I got the AWD XLE as it seemed to be the best version for the money. I liked the looks of the captain chairs in the second row, but opted for the full bench instead for friendlier seating for three adults instead of having to put one in the third row which is more for kids than adults. So far I love the car and the MPG has been very respectful.

Everyone was very nice and friendly. They even pulled my car under the tent so I did not have to walk with my 2 year old in the rain to put her in the car.

Getting used to it . Will have to play with drivers seat a little to hit my comfort zone and why are the cup holders so huge up front. ??EVERYTHING else seems great . !!

As a recent transplant from DC, I hadn???t owned a car in 20 years (and maybe drove a grand total of only 6 hours per year each of those 20 years!), but within 8 months of moving to Raleigh, I realized my car-free ways were no longer feasible. I spent about 6 weeks researching (after all, cars have changed A LOT in 20 years!) and knew exactly what I wanted when I arrived at the dealership. Jody greeted me at the door, found me just about exactly what I wanted, and walked me through every single detail on the car during my test drive and before leaving the dealership. He synced up my phone, was super patient with all my questions about what each bell and whistle did, and kept a cheerful attitude the whole time. After all, I had a steep learning curve! Before I left the dealership, he gave me a complete tour of the place, walked me through the service area and the process for getting my car serviced, and made sure I felt comfortable before letting me go on my merry way. I was super nervous about such a big commitment, especially having not owned a car in two decades), but Jody made the entire experience so pleasant, and dare I say fun.

I owned this vehicle for 3 years, it had computer problems, terrible voice controlled GPS, radio would crash. Engine and drive train were great, comfort was also good but not as spacious as my new VW Atlas. The service charges were too high, and it was recommended at 5k with synthetic oil, way too often.

Brian Brooks handled my 2015 Soul and the problem I was (and unfortunately still am) having with it as if it was his own. He listened attentively as he documented the idle start/stop issue my car has been having and kept me updated regularly as Kia tried to fix It. As I mentioned, the problem is not resolved and I will have to bring the car back to Kia. I trust that Brian and the Fred Anderson crew will do all they can to resolve it. However, I'm starting to lose faith in the Kia brand due to this on-going issue. I've bought pre-owned vehicles for many years. This Soul is the first new car I have bought in a long time. Sadly, it has spent more time in service than any of the preowned cars I've had.

This Toyota Highlander is one of the most reliable cars I have owned. My first one had over 240,000 miles on it when I decided to trade it for the 2015 Highlander. Both never let me down. Would buy again.

I stopped by to see the inventory available for a new vehicle I thought I might be interested in purchasing in 3-6 months. Jim Amerson came outside and greeted me in the cold drizzle and proceeded to speak with me about the options on the vehicle. I was not planning to purchase a new vehicle that day and I appreciated that he was not pushy. After speaking with him and learning about financing options, I ended up purchasing a new 2019 Highlander. I also enjoyed working with Mike Hardy in the finance department. I appreciated that Mike fully explained all my finance options. And Gary Soucy is the man when it comes to installing accessories! Kelly W. was very informative in helping me pick out all weather mats in the parts department.I had an enjoyable experience and highly recommend Jim, Mike, Kelly and Gary to everyone!

The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable

Worked with John Lafabregue through the Internet Department, and found it to be a very easy way to purchase a car. Had offers from several dealers, told John what I wanted to pay and he made it happen. I had the specific color and model RAV4 I wanted and within a week, it was ordered and on the lot waiting for me. I had a problem with a minor design feature of the car, where there was a glare from a metallic piece, and John had the brilliant idea (no pun intended!) to have a specialty leather person at the dealer replace the metallic piece with leather to match the rest of the dash. It is now perfect! John was also very patient with my needing to wait to pick up the car for two weeks while I was on vacation. This is my third Toyota purchased at Fred Anderson Toyota and I will always remember the great service provided by Carl Anderson with our family's two previous cars. My only regret is that I can't qualify for the $250 rebate from Nationwide Insurance on my new Toyota, because the manufacturer is rewarding first time Toyota buyers and we only buy Toyotas!!

I had a 2017 model that was totaled, however my wife who was driving it did not have a scratch except the pains from the accident.All air bags opened instantly and the seat belt tightened immediately preventing her head hitting the steering or windshield. The other car was also totaled , however the other driver had several broken bones.Therefore we decided to buy the same car and same model but the 2019.

I was treated with respect, a smile, great customer service, mr Larse Lucas was very helpful and answered all my questions and concerns! He assisted me from beginning to the end of my new Corolla purchase!!! Thanks again for being very knowledgable and helpful! I appreciate when someone provides excellent customer service because is for people like Larse that business grow!!! I will definitely recommend Fred Anderson Toyota to my family, friends and other people I come in contact with that would like to purchase a car ??????????👏👍👌🚘🚶🏿🚶🏼 Thanks again for ALL you do !!!!! 💯% #SatisfiedCustomer !!!!!

Good looking, easy to get in and out of. I love the easy opening back door for groceries and other items. Also gets great gas millage.

On New Years Day (evening) I was on the internet shopping for a vehicle. I responded to several informing them that I was interested in their Highlander and left email contact information. The next morning at 8:10 John Lafabreque responded with detailed information regarding my email. I immediately called John told him about the car that I was going to trade, the amount of down payment that I could pay and the amount I could afford per month. We went over several accessories that I wanted on a Highlander and a specific color. John replied via email and phone several times having found the vehicle that I could live with. I live about 95 miles from Fred Anderson Toyota so we set a meeting for 1:00 pm. When I arrived John met me out front and I didn???t have to search for anyone. He had the car out front and ready for me to drive. We exchanged keys and went on a test drive. When I arrived back at the dealership we discussed another accessory that I needed on the Highlander. After getting that approved we had a deal and moved on to the finance department. I meet with Larry Picket a very detailed and knowledgeable man that not only knew the financial implications but more about the vehicle and safety features. Once we completed the business in Mr. Picket???s office we returned back to John. At that point we did a tour of the facility with a special emphasis on the service department and best practices of setting up service in order to insure all services needed in a timely manner. We then went back to the Highlander where John demonstrated all features of the vehicle and answered all of my qestions. I left the dealership at 4:00 pm heading home in my new Highlander. Things could not have gone smoother or quicker!!

This suv would not be half bad except for the horrible wind noise front passenger. Toyota looked at it twice and won't admit there is excess wind much more fix it. I am working with them but I suspect I will be let down. If this is the case I will dump it and drive my 2002 until it dies and then buy a ford f 150 rather than a tundra.. Yes its that bad!!! I loved the 2002, this one not so much and not just the wind. The gps is useless and hard to use, the voice commands are 100% useless. ask it for pizza and it comes back with steak, not even close. I choose to use my $159 garmin which is 10X better and I never ever had to open the manual. Also the shut off at stop sign is useless and annoying. Overall its a solid 3 with nothing special and no redeeming options. It is my 6th Toyota/ lexus and probably the only one that isn't 5* It is probably 1 month from going on the lot unless they can fix the horrible wind., then I might look past all the average stuff.

Typically Car Salesmen will be aggressive, and force you to buy a car. I had a different experience. I visited the dealership with my family (wife, son and daughter) to buy 2018 Corolla for my son who is studying at NC State. We were thrilled and excited when Bryan received us on the front door outside, and from the very second he was focusing on explaining great details about Corolla. He walked us to the lots, and clearly articulated the details without forcing us to make decision - which I really liked. I could understand how is tacking me without pushing/forcing me by explaining the positive aspects about the car and showed variety of models. He helped us to pick a car (actually the one he explained), and took us for a drive. My son got a test drive, and he loved it. I really liked the way Bryan approached the sales cycle, and negotiated. Of course. Bryan Won. But I am happy with Bryan's friendly approach on the sales cycle. Not only that, Bryan followed up with me several times about how I am doing, which I did not even get when I bought my Lexus. Once I accepted to buy the car, Punit helped me with all the financing and logistics on closing. II did not even have any auto loan approvals. Punit helped me on the process, and guided me in the right direction. Next day, I could drive my car back home. I wish all the very best to Bryan, Punit & Toyota. Bala Mahalingam

We chose this car over the Santa Fe and VW Atlas. Definitely better quality than the Santa Fe and better engine performance than the VW Atlas. The tech features are nice, but not better than the Hyundai tech package. The biggest surprise is how much we underestimated the impact of the HORRIBLE navigation system in Toyotas. Trying to use it is an exercise in insanity. Truly a masochistic dream. The best part of the navigation system is when it is not on. Toyota should be ashamed of it and people should be fired. I have been a Toyota supporter for years, and the Highlander is a great all around car, but the frustration of using the navigation system is killing my desire to buy another Toyota. Either build one that works or use Android Auto.

Five stars all around! This year will mark my 20th year working with your dealership. From buying a car to servicing it, which let’s face it- Toyota’s hardly break, if ever, and that due to your kindness and lack of sales pressure, I couldn’t be happier.

This car has met are needs so far.good leg room front and back.good gas mileage.rides like a car very smooth.running boards help with getting into car

Love the room in this suv perfect for my family and it’s been great on gas and maintenance compared to my 2006 Jeep commander I previously owned.

I love my Highlander. It seats up to 7 passengers or I can lay 2nd and 3rd row seats and transport larger items as big as a couch. Very versatile.

Very disappointed bought top of line in model Platinum chrome but did not include automatic start or individual tire psi or specific low tire designation or automatic interior lighting when doors are open including rear hatch which at night is rediculous. Also the PCS I’m sure doesn’t work had a close call on rte 95 in South Carlolina and not so much as a waning tested it many times myself to see if I would at least get a Warning no such luck. Complained to the dealer and he said he tested it in Cruise control and since it wired in this mode the PCS IS OK . Didn’t convince me since I think there has to better way to check out the PCS especially when I had a bad experience with it but fortunately turned out fine because of my evasive action which still should have given me at least a warning because it was so close

Really thought Toyota Highlander would be an excellent replacement for our 2011 Subaru Outback. Other than styling and 3rd row seating it fails on all levels. Not confidence inspiring in snow and ice. Annoying radar cruise. Odd unintuitive controls. Weak engine. If I'd have known Subaru was coming out with an SUV with a 3rd row we'd be happy still.

It is a 7 seater which I need with a large family. We have grown children and they will fit in the third row. I love the dynamic cruise control and other safety features.

I have been customer of this dealer for a number of years and all along I had great service when buying or having maintenance done on my vehicle. I had to quickly find a new Town and Country when my previous one was in a crash. Jeff Williams was very helpful in finding a vehicle I did like and guiding me to the process for making my decision. On the financial side, Clayton Fore was good at explaining the additional insurance options. Will continue to shop here.

Best value for your money. This cars keep their value. No engine problems. No transmission problems. Great body. No electrical problems. Best car you will ever buy.

I am 300 miles north of this dealership...I spotted the Silverado I wanted on their website....about 20 minutes later the bottom line deal was done. Lindsey..Casey...James C..and Jeremiah were great and very knowing of their vehicles. Dave O. delivered it....this was actually a somewhat fun experience....I read about John Hiester in a few articles and watched some videos. He has delivered on his word !

We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!

I could not possibly be more satisfied with my experience at Fred Anderson Toyota of Sanford. I purchased a 2014 Toyota Corolla LE Premium on 4/25/18. First, I will say that my demonstration drive was highly enjoyable. I learned a lot about the vehicle, and there was no pressure whatsoever to buy. I have never purchased a Toyota, so I had a lot to learn about the features and benefits of the vehicle I was driving. When it came to negotiation, the process was a breeze and was very reasonable and comfortable. One day after taking delivery of the vehicle, my Entune model 100150 multimedia system with navigation unfortunately stopped functioning. As the vehicle was out of its manufacturer's warranty and it had not qualified for an extended service contract with its nearly 90,000 miles, the dealer was technically under no legal obligation to repair or replace the head unit. This is where Fred Anderson Toyota of Sanford truly set themselves apart from every other dealer I've dealt with. Working collaboratively with my sales person Jonathan Nyquist, the store's General Sales Manager Charles Ellis, and their Finance Director Jason Bell, we reached an excellent solution. The team agreed that the dealership would split the cost of a brand new radio with me. The job was $1,000, and I did not have the $500 in cash to pay at the time for my half of the job. Jason in finance was able to negotiate with my lender to have my half of the radio replacement added to my financing, which only increased my payment by a couple of dollars. The team in the parts and service department also exceeded my expectations. My new radio was coming from California, and we expected it to arrive in about 5 days. Only two days after the parts department ordered the unit, I received a call from Chan Coleman in the service department letting me know that I could come in immediately to have the radio installed! The installation took under one hour, and my radio is now functioning perfectly. About one week after I purchased my vehicle, I received a mystery package in the mail from the dealership. The package contained two Fred Anderson Toyota of Sanford coffee mugs and two bags of delicious cookie cups! The company was even so kind as to include the recipe for the delicacies they sent, and I'll certainly be baking them in the future. I cannot thank the team at Fred Anderson Toyota of Sanford enough for their hard work and dedication. This dealership has raised the bar for the entire industry. I highly recommend Jonathan Nyquist as a sales representative if you are in the market for a new or pre-owned vehicle. I also had very positive interactions with Robert Jordan and Johnathan Whitfield in sales, going on very enjoyable test drives with each of them. Thank you to Shannon Jones in the Internet Department for providing information on availability over the phone prior to my visit to the lot! I was treated with the highest level of professionalism and respect every step of the way by each member of the team at Fred Anderson Toyota of Sanford. It is clear that this automotive group is dedicated to achieving the highest level of customer satisfaction and retention, and I absolutely plan to do business with them in the future.

Very smooth ride and holds my family of 6 nicely. The model is basic, but the standard features are nice. My whole family enjoys the leg room.

I have a 2013 Tacoma that has 40k miles on it. The tires are not worn to the wear indicators but the service folks recommended replacement due to the age of the tires and some signs of dry-rot. The tires have a date code of 2011 so they are 7 years old - a key indicator they needed close inspection. The service folks at Toyota of Sanford did the right thing and recommended replacement. I took their recommendation and put new "shoes" on the truck. I don't want to have a tire come apart at 75 MPH on US 1. Safety first! Jimmy gave me a ride to a nearby store so I didn't get wet walking in the pouring down rain! Great teamwork.

Poor audio quality. I could not believe that I purchased this vehicle. Audio is something that can make you feel relaxed on your drive home from work. This part I lost. I have the 2019 Platinum Hybrid.