Used 2023 Toyota RAV4 for sale near Springfield, MA

Mike Berard helped me when I came in because a light showing a problem with tire pressure came on my dashboard. Mike looked at the tire and found it had two cuts. He said this could be dangerous and told me I would need a new tire. He checked to see if one was available, found one and then told me the work would be done that day, Mike then arranged for a car to take me home while the work was waiting to be done and then called me when it was finished. Since it was late in the day, he agreed to hold the car until the next morning and then sent a car to bring me in at 8 am. I was very pleased, as always, with Mike's help and concern and highly recommend him and Lia Toyota,

Great Car! I bought used only 10,000 miles. Lots of room inside, easy to keep clean, and great turning radius - barely use one hand to turn completely around. I see people turning with 2 hands and leaning! Not the Rav - you just guide it. Always starts, low idle, quiet, and everything adjustable. I had another Rav, and I won't change now.

It was easy to get a convenient appointment. Staff was courteous and repair cost was reasonable. Facility waiting room was clean and comfortable. Facility location is convenient and close to shops and restaurants which makes waiting for repair completion easier.

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

Just purchased my first Toyota from Lia..Shawn Roberge was my sales consultant. Was very knowledgeable and answered all my questions and concerns! Helped with setting up the vehicle after purchase! Great service!! Thank you!!

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

Lia Toyotas service department is great , they keep you in the loop on your vehicle! They’re truthful on recommendations on your vehicle and no pressure to go ahead and accept those recommendations.

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

My salesperson Luis Rosario was knowledgeable, courteous and friendly. I would purchase from him again.

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

Francesca Ravina was polite, knowledgeable and efficient. This is our 4 th car from Lia Toyota of Northampton, Ma. And she did what had to be done to get us our car in a timely manner. Michael and Joan Haley

Nicole Bourassa was amazing to work with. Professional and understanding. Looking forward to working with Nicole again for my next apts.

Brian asked what I was looking for and my decision criteria. The paperwork was fast and they didn't try to sell me a lot of extras.

Nicole Bourassa was extremely attentive to my needs which made a basic car service appointment less of a burden. I will continue using the Lia Toyota service department as long as they continue hiring workers who care about the customer!

I purchased a 2009 Nissan Rogue on 10-11-12. It was an easy, actually fun experience. The sales man was not pushy, it was an easy process and everyone was very helpful. I love my new car. I would recomend carmax to anyone who wants a stress free car buying experience.