Used Toyota Sienna for sale near Saugus, MA

On April 30th, 2021 I had an appointment at Prime Toyota for a humming sound I heard when I turn the steering wheel. At 6 am. I parked my car and left the keys in the dropoff box. Came back and pickup the car not checking the entire car. As soon as I got home with the car I noticed the right passenger side had dents and scratches. I called Prime and the call went to voice mail. My mistake one i never check the car before leaving the dealership and second when I call back I was very frustrated and didn't leave a message. I called the next morning and spoke with Lacey DaRose who told me to bring the car in. I drove all the way to Prime Toyota West Roxbury. Lacey went and spoke with the Fixed Ops Director Malinda Burgos who spoke to me like was stupid telling me she's not arguing. She then told me she would fix the car and gave me a rental within a week, I told her to put it in writing and she wrote on one of her business cards and gave it to me.Here's my intake on all this, You never inconvenience a customer. She should have taken the car the same day to have it fixed and gave me a car . She told me to give her a week to call and let me know when a rental will be available . A week for me is a liftime especially the incident happen right there at the dealership. I gave her 3 business days. I called on the third business day and left her a messages she never called back. I was very upset the forth day and drove up to Prime Toyota, and met Alwin customer relations at the new Parkway Toyota and he made my day. I told him what had happened and he took care of the problem right away. He took my car and have it sent to the body shop and gave me a rental. Also Jason DaSilver both gentlemen were awesome and I honestly had no intention of going back to this dealership until I met these professional men. I just want to say thank you to Alwin from customer Relations and Jason Dasilver for such great customer service and your my only reason for going back to this dealership. Your both truly remarkable.Thanks so much!

Have owned the 2018 Toyota Sienna Zoe since 2019 (used) and have put 55k miles on it. Currently at 99k miles and looking to drive for another 50k miles atleast. Great in every aspect including space, safety, comfort, sound insulation, efficiency. Have gone on road trips with three generations of family with no complaints. Not fun to drive but gets the job done - probably the only thing my Honda odyssey was better at, just replaced front brakes for the first time at 99k miles. Eats tires because it’s heavy - expect about 35-40k in primarily hot weather driving. Look forward to many more years of driving

An excellent experience from initial walk-in to final paperwork, well worth the time to check out this dealership before you purchase a new vehicle.

The van is very practical and has been awesome for road trips. We can easily fit two car seats and 6 adults with plenty of leg room. It is very practical especially with the lower ride height that allows my parents to get in and out with ease and also the sliding doors that makes putting the kids in their car seats easy. MPG is excellent. We averaged between 35-37 mpg with the van loaded with 6 adults, 2 kids in car seats, and all of our luggage. We were set on getting an SUV before we came across the Sienna. The Sienna just made more sense for our family. It can comfortably seat 8 people, makes getting in and out easier with the sliding doors and low ride height, excellent MPG, reliable, great resale resale value. It does not require premium fuel. With the gas prices around $3.25-$3.50, fill ups are around $40. We plan to keep the van around for a long time!

The staff were extremely knocked and patient while assisting me in purchasing a new car.

I just bought my brand new car and I had Jason Plante as my sales person. He was really friendly and helpful with the whole process. It was my first time at this dealership and I was able to make a deal in the same day without any frustration. Thank you, Jason Plante for your help and time. Clenir Venades

It was a great experience!!! They were very helpful to me going through the whole process of buying my truck!!!!! I would recommend them to all my friends!!!!!

I owned a 2014 sienna limited premium and was the best vehicle I have ever owned in my 50 years of driving, owning 16 different cars, Suvs and Vans. I purchased a 2017 Toyota Sienna Limited Premium AWD and I like it but I don't like the way it shifts, its very jerky. I did get a computer engine software update that helped very much. The engine having 40 more horse power would make me think that it would have tremendous power compaired to my 2014, but it did not. So it purchased a what call (chip your car) that connects under the dash to get more refindment in the performace, to unleash the filtered performance and it did. What a difference in performance. I purchaced the chip for 150.00 and its worth every penny. I am a performance guy especially when driving a nice van. So with the Toyota Software upgrade and my computer chip upgrade now we have a nice performace running van which my 2014 had also.

Clyde has always been honest, easy to work with and thorough with all the follow up details. I bought my first new car from him after shopping all the local Toyota dealerships and he was the only salesman I found to be professional and straightforward. I have continued to return to Atlantic Toyota to work with Clyde over the years and several cars and highly recommend him. Just bought a Camry and couldn’t be happier!

I bought my second Toyota in 6 months this week, and the main reason was that I was fortunate enough to have Aiman as my salesman. Very knowledgeable and honest. I'll return for another Toyota in the next year or two.

I’ve owned a Sienna for 12 years. It is very reliable and very comfortable. It is also exceptionally roomy. It has all the comfort of a sedan, plus it has the convenience of having so much more room than a sedan.

What a positive experience from beginning to end. I never did business with ActonToyota previously. I was in the market for a used vehicle and Ron a very talented and knowledgeable sales person reached out to me and helped me identify exactly what vehicle I needed and gave me great suggestions and options. He allowed me to test drive the vehicle that I identified and worked with me to get the best price possible. It was a used car and he introduced me to Jeff The manager overseeing that department. What an experience and a very genuine honest individual who educated me on the different vehicles mentioning not only the positive, but also some of the downsides of owning a particular vehicle, including high maintenance costs or gas mileage concerns. In addition to Ron and Jeff. I was very pleased with the finance department in terms of how easy the process was and allowing me to pick and choose which Service plans if any work best for me. Jo and Josiah were awesome to work with. I have owned and purchased a number of vehicles from other dealerships. Normally the finance people are very formal and can Sometimes make the consumer, uncomfortable and anxious. It was the complete opposite with these guys. One last shout out to Jimmy and his talented team over at Acton Toyota! Jimmy came up to me and introduced himself and was as down-to-earth and friendly as one could imagine. I really felt like I knew the guy for years. The whole process was awesome and the people there made it so comfortable and easy to purchase a vehicle that I would highly recommend anyone looking for a vehicle to at least give them a try. I’m sure that you will walk out with the same positive experience as I did.

I have owned it for almost 4 years the car met my expectations. The only issue the battery didn’t last as long as expected otherwise excellent vehicle.

I took my daughter to Toyota of Braintree to check out Toyota Camry's. This was her first time looking to purchase a car. We ran into salesman Gerry Gorham who could not have been more helpful. We were just there to browse, however, we walked away in one hour with the purchase of a new SE Camry that exceeded our expectations. Gerry and the team were so helpful guiding my daughter through the process to complete a very fair deal. They even got us the recent grad rebate. We highly recomment Gerry and Toyota of Braintree!

Great reliable cars. Bought mine at over 150k miles and it still runs like a champ. Car had been maintained regularly by the previous owner which is what is necessary to prolong its life and I intend to continue doing the same.

Just bought a new rav4 from Alens constant im very pleased with my new car david was great in the finance office

Traded our 2025 Toyota Hylander Hybrid awd because the seats were so uncomfortable and was told there was nothing they could do about it for a 2023 Sienna. We were looking for a road trip vehicle when we bought the Hylander but both Toyotas Got great gas mileage 36 mpg drove good but the seats were uncomfortable and a little hard to get in and out of because the roof line has been lowered. Didn’t have the room inside as our grand Caravan and you couldn’t remove the second row seats they wouldn’t even lay down flat just lean forward. Was a bigger car outside than we wanted but not as roomy inside. After 9k miles we traded it. Would be a good car for someone

Best service department in the area. Very knowledgeable and great service. You guys are the best.

Sales guy Jhon was very enthusiastic and helped us buy the car we wanted. He also helped us with all the procedures and secured a good price. Thank you. The accountant was also very good and patiently helped us organize our cash. As we decided to buy a car in full, we provided a lot of small denomination banknotes. She patiently answered my questions and helped us count the banknotes. Thank you.

Nick was professional and very knowledgeable throughout the experience. He made sure my new truck all set and gave me a detailed explanation of all the different systems on board !

Mike was fantastic to work with — super smooth process, no pressure, and I love my BMW. Highly recommend!

Miguel was excellent Timely fast repair Very courteous Great experience Felt guilty I just picked up my ordered ranger from Best ford but now I have a new dealership for the future

Excellent car, well thought and designed from user perspective. My first AWD and i am really surprised the amount of thought put into this vehicle

Repairs made in a speedy and professional manner. They were performed in less time than originally estimated. Service advisor Rick Harper did an excellent job as he always does.

This 2022 is my 3rd Sienna, after a 2001 and a 2011. I would buy it again without hesitation. A few disappointments, which seem to be the result of cost-cutting: My '11 LE had a standard roof rack, now it is an option even on the XLE, and not a common one. Through the years, the inability to easily stow or remove the 2nd row seats has been a widespread complaint. Instead of improving that feature, they made it MUCH worse, and also told you not to try! Some people buy the Odyssey for this one reason. I would not do that. Sienna is still a better van, but what about "ongoing improvement?" They took away the left hand coin box, you can no longer open the 3rd row vent windows, the convex "back-seat observation" mirror is a TOTAL joke, they got rid of the overhead sunglass storage, they don't have a 12v connection in the hatch area, they cheaped out on the factory-installed hitch (looks like an amateur add-on), and although the vehicle is rated for 3,500 lbs towing, the optional factory hitch is the lighter-rated 1.25" size, which I think is limited to 2,500 lbs. My lower-line '11 LE had none of these shortfalls. Now, at over $40k, my upscale XLE sometimes makes me feel like I lost something. Even after this list, I love the van, and have no regrets. The benefits of AWESOME dependability, 35 mpg in or out of town, 8 passenger capability, comfort, nice styling, and quiet operation outweigh any complaints. I expect to have it until it hits 250,000 miles.

A great place to buy a car or truck never any pressure Tony is awesome

I love the sleek look of the exterior compared to the choppy look of the Honda Odyssey from that year. We have owned toyota camrys in the past and love their reliability. This minivan has so many wonderful features and drives beautifully. I will have it for many years.

This place is great I took my parents to get a car and the help they give is 5 starts the got them approved in seconds thank you alex and kae

Went above and beyond what was expected. Worked with me on off days and after closed hours. Helped with everything I asked for. Parker was awesome!

Jack A was wonderful to work with. He made buying our new vehicle stress free.

Our 2nd Sienna and definitely the best. Other than some cheap plastic interior finishes, this is probably the best vehicle we've ever owned. Incredible reliability, excellent interior space and comfort and amazing fuel economy. Without even trying we get 33-35 mpg. When we actually try, we an easily achieve 43-44 mpg. The Air conditioning is amazing in this car, we live in AZ and it cools it down very quickly. A lot of people complain about the lack of power and loud engine, if you're not trying to race everyone around you, the Sienna performs very well. As an example, the Honda Odyssey is supposed to be the fastest and considered a performance beast but from 0-60mph it only surpassed the Sienna by less than 1 second. (6.7 seconds v 7.4 seconds). Some might say that's noticeable but let's face it, it's a minivan. This is an outstanding vehicle and I highly recommend it!