Excellent service consistently! Theresa and the Service Department do a wonderful job making sure my vehicles run smoothly. I put 300,000 miles on my last vehicle thanks to the excellent service. They are always pleasant and the prices are very reasonable. So much appreciated! Thank you guys!! Victoria Dawn Shelar
The salesman Dean was excellent. He was very personable and engaging. I would definitely recommend others to this dealership as I found them to be professional and courteous. The finance officer, Rob, was also excellent.
I've never had such a great experience from the salesman the finance gentleman and even the gentleman behind the scenes was such a gentleman such great customer experience I would recommend them to everyone 5 stars
Franklin Toyota is known for competitive prices, quality of repairs which are superior to anyone and you will be very, very pleased with your experience at Franklin Toyota. I am a 14 year customer and would not consider any other repair facility. The staff makes sure you leave with a smile
This was a great experience and Jeremy was a great consultant. Ready to help in any way he could and was always ready to answer questions. He gave us time to talk amongst ourselves and was never pushy. I highly recommend Franklin Toyota to anyone looking for a car.
This has been the absolute easiest car buying experience that I have ever had. I am not going to go into all of the details as truly they are not whats important. What is however is the fact that James Breda is the best person to talk to when you are in the market for a car. There are no bait and switch tactics, there is no car salesman lies, James is interested in what is best for you the customer, not whats best necessarily for his wallet. I had looked at several other lots before coming back around to Franklin Toyota and each one no matter what I wanted, they always tried to get me out the door in a brand new car. I know what I can afford and can't but they did not listen. From start to finish I told James what I wanted and that is all he worked towards. I will forever buy cars from James Breda & the Franklin Toyota Family.
We bought an immaculate 2013 Pathfinder from Jordan Fox at Paul Thigpen Ford. He was polite, knowledgeable, and easy to talk to. He conveyed our requests to the finance dept, and got us right where we wanted to be. I would definitely purchase another vehicle!
The service department staff went out of their way to be courteous and helpful. The service was performed in a timely manner.
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