No pressure, wonderful purchasing experience. Drove my 2018 RAV4 home in wind, rain and snow, the vehicle performed perfectly. Thanks Casey for being so helpful with all the great features of my new automobile.
I live out of state and Casey was very helpful and informative. He sent me lots of pictures and was very honest about the vehicles condition. We had the vehicle shipped from California to Illinois and we love it!
The salesman, Casey, had it all together except he momentarily lost his phone. Arron, the finance consultant, went out of his way to find financing and graciously allowed us to bring more down payment the next day!; To really top it off, it took only 2 hours to complete the sale, including the test drive, car washing and explaining the car's buttons
We drove over to Redding from the coast just to look for one (maybe 2) trucks. We knew we wanted Toyota because well the name should explain it all. 😊 Anyway, we went to Lithia Toyota of Redding to look at a few trucks, but decided to drive around and check out other options. Ultimately, we ended up back at Lithia Toyota... Not only did we leave with one Toyota, but we left with two Toyota Tundra???s!! The sales staff that we worked with were so great and made the whole experience so positive and easy! Even when a problem did arise, I was able to call Casey and get it resolved quickly! The customer service at this dealership is amazing! They truly go above and beyond to make the customer happy!
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