This is the best dealership in South Carolina and the best I have done any business with anywhere. Dealerships everywhere could learn from them. From the moment you walk in, to purchase, service or even buying a part they are the most helpful and courteous people you could ever work with. I have been a customer for quite some time and plan any future purchases to be from them. I can not recommend them highly enough.
by Bird from New Orleans, LA
December 5, 2018
Excellent and smooth ride with easy features. Car has little road noise. Very simple to operate. Wonderful horsepower and speed. Love the moon roof also.
This is my fifth new E Class Mercedes in over 21 years. All from Carlton Motors because I have been a satisfied customer. When asked why not a different brand, my response is the same. The service has been wonderful with Sammy Hood, the cars reliable, and the salesman treats me with personal interest. This time Robin Rollins was the best. My call went to Rodney Maddox and he listened to my needs even though he was busy. He said that Robin would call me back. Within minutes Robin called and told me everything that I needed to know and by the end of the evening, I was ready to buy without even seeing the car. That is how much trust I have in the dealership. Robin even volunteered to bring the car to me and he did. He spent three or four hours showing me how to operate all of the new features. I am grateful that such a dealership as Carlton Motors still exist and I love my new 2019 E 300.
Great comfort in a terrific looking automobile.
by Quilty giraffe. from Naples, Florida
January 5, 2019
Size is perfect for us. The trunk is ample and the driving and passenger seats are extremely comfortable. The technology is fantastic. The car is very peppy.
The car was offered at a fair price and the sales staff tried their best to accommodate all requests. I was able to complete the purchase in 24 hours (which was important since I traveled some distance). A friend (and long time customer, Karen Pepper) recommended them, and so far, it's been a pleasant experience.
Should have returned it within the week!
by Irishfan0629 from Duluth
December 17, 2018
From the time I purchased the car the brakes have squealed like a pig being tortured when they are cold. Brought it back and was told that they were aware of the situation and were waiting on a recall or fix. Okay, I can be patient. Several months later, nothing resolved. Talk to a different mechanic and he directs me to a fix that Mercedes is aware of! Take the vehicle back to Mercedes only to be told that since it's a wear item they don't cover it. Had I been told up front that they were not going to correct their problem I would not have kept the car. Oh well, lesson learned...back to Lexus!
We have had a wonderful experience purchasing our new car. We were shown all cars we asked about, all questions were answered very clearly, we drove all cars we wanted to try. The car we wanted was found and delivered very quickly. The folks who work there are professional. We will come back for another car.
Very comfortable performance sedan.
by medlife from Winston-Salem, NC
January 1, 2019
Great performance and enjoyable driving sedan. Lexus has definitely got it right. I have owned several Lexus sedans and this is my favorite from the stand point of affordability, performance, and space for all our needs.
Top of the line helpfulness and friendliness from all!
by HB from DealerRater.com
June 8, 2018
The professionalism, knowledge and friendliness of my sales advisor, Pablo Goycochea, capped a wonderful buying experience. Most importantly, the helpfulness and advise has continued after the sale. Indeed a Five Star experience all around!
Most reliable smooth car
by Kausar from IL
November 17, 2018
Great ride with AMG wheels plenty of leg room premium package leather seats beautiful white color smooth reliable ride auto stop and adjust speed sensing other car speed around
I leased a new GL 450 three years ago and I have really enjoyed it. Bob Brackett and Brian found the car I wanted and I was very pleased. I just leased my second vehicle, a GLS 450. These vehicles are hard to get and they did a great job getting what I wanted again. I also sent a friend to Bob and he leased a GLS, and I would not hesitate to any friends or family to Bob Brackett and Carlton Mercedes Benz.
by Daiz driver from Cromwell, in
January 13, 2019
Still getting to know her but she rides beautifully even in the snow. Headlights are clear and bright. Handles great. All the bells and whistles that im still learning about.
This is my fourth Volvo; one XC90 and 3 XC60's. They have all been wonderful cars. Service after the sale is also great. Any question I have had has been answered so that I could understand. My routine maintenance is done in a timely manner and always perfectly.
by 1st Time Honda Owner from Oakton, VA
January 11, 2019
This car met all of my needs in the areas of comfort and safety. The back up camera is better than most (very large clear screen), a USB port in the console, CD player, daytime running lights/fog lights. It's sporty and has dual exhaust that make it a peppy 4 cylinder when needed.
Andy was great at keeping me updated on what was happening to my car. Everyone was very kind and courteous. THANKS GUYS!!!!
So far, so good
by Regular guy from Fort Payne, AL
December 5, 2018
I bought an off-lease 2017 with 36k miles. I've driven it for a couple of months and love it so far. The auto stop/start takes a little getting used to, and if I'm going through a drive thru I sometimes pull it down into Manual just so it doesn't stop and start so many times.
The exterior styling turns heads, and the interior is very luxurious and comfortable. It's a true pleasure to drive, and the automatic braking has already prevented a possible collision in a parking lot. The lane keep assist is also a great feature, especially if you are someone who gets sleepy driving.
Walked in and was greeted right away. Talked about my trade-in and the vehicle I was looking for. Prices were right on target and fair to where they were during my research on line. They were very friendly and courteous through my the time there. Went over my new vehicle in great detail and answered all of my questions. Love my new GMC ride!!! Would recommend this dealership to anyone.
Excellent touring car
by FC from Kearney, NE
June 4, 2018
Car handles great. Quiet smooth ride and has the power when needed. Safety features are amazing and comforts me knowing my family is well protected.
I was in for a oil change, factory recall, and mysterious squeaking noise in the suspension. Mr. Wakefield was in the service department and pulled my car in and assisted the service dept with the odometer reading. The courtesy driver took me to and from work that day. They completed the oil change and recall but my car needed a part which would be in the next business day (Monday). I scheduled service for Tuesday and dropped it off in the early AM. I told them I needed it back by 1 pm. I received a call at 1 stating it was ready and they sent the driver over to pick me up. It was a great experience and the service department deserves many thanks.
I love my car
by JGuzman from Libertyville, IL
January 4, 2019
This car met all my needs. I fell in love with the interior. It rides very smooth. I feel comfortable driving it, there’s enough leg room.
100% satisfied with this dealership. I love my GMC Sierra truck. I would recommend this dealership to everyone. Service dept is the best. Taylor is my sales person and we have become very good friends. Tony the financial advisor is great..
Love to drive the x4. Looks great!
by TinaMK from Boonville, IN
November 15, 2018
It is a good looking car and is a comfortable ride. The sound system has a great sound too. The x4 is my favorite car that I have owned.
Wakefield (Cadillac, Buick & GMC) Dealership In SC
by Cass & Denise from Spartanburg, SC
July 1, 2016
The Wakefield sales Team, led by its principle Jay Wakefield did everything to make sure that my wife and I were satisfied with the purchase of her XT5! I would go so far as to say that the Wakefield dealership in Spartanburg illustrates by example what every customer is looking for when making a purchase ..............................Customer Satisfaction!
Spacious and Comfortable
by AshleyY from Thornton, CO
January 12, 2019
We love this car for our family. It is incredibly spacious, the interior is beautiful. Drives very smooth and has many gadgets for the family.
It was refreshing to feel so relaxed with the staff at Wakefield. Taylor was so friendly and personable. Do to scheduling constraints, we were there late on a Friday but everyone was very accommodating. Mr. Wakefield even personally filled our vehicle with gas and washed it himself to help our salesperson! Great experience overall! Thank you!
by Paul from New York
January 2, 2019
The car is nice. But there are some issues with car. After few months middle row car seats is going to make rattling noises. Prolly sooner have to change the car seats molding. Car Radio issue it would stop by it self. Lot of fixed needs to done for this truck.
Love the personalized service per Stan and Steve. They are always friendly and make you feel like you are one important person. Steve worked with us re: dropping off our inoperable Envoy on the night prior to repair. Staff have always been friendly and welcoming.
Favorite family car
by Packerdon24 from Lockport, IL
November 9, 2018
With 4 kids and 2 of them being in car seats this vehicle has the room to accommodate our needs at an affordable price. I love it!
I was shopping for a used truck. I communicated with the dealer over the Internet initially. I expressed my interest in the truck and told them I was a two hour drive away. We set up an appointment for a test drive. When I got there, close to closing, the truck was waiting up front ready to go. Long story short we ended up not buying from them. What really impressed me was the customer service. They were courteous and helpful even though I wasn't going to buy from them that day. I forgot my wallet in the truck we test drove and realized it 30 minutes later after they had closed up shop and everyone had gone home. We got a hold of someone and they started calling around. The sales manager personally called me to try and help. We ended up getting it taken care of that evening by getting a hold of the night cleaning crew to unlock the truck. The sales manager called me back to ensure I had been taken care of. They went above and beyond in my opinion. I even had a follow up call the next day from the internet sales department just make sure I had been taken care of. I would have no issues going back there to buy from them.
by Jasg8r from Winter Haven, FL
January 10, 2019
This is an amazing car. My 3rd Impala. I’m 6’5” and this car is the perfect fit. The car has everything I need and then some.
I brought in a 2012 buick Enclave for an air conditioning problem, they detected a leak and when I bring it back they will order the part it needs and turn it in on the warranty that I have for this vehicle. Very professional staff and clean service department very impressed haven't experienced this top quality service with any other dealer. Top notch!
Most definitely love it.
by Carla from Warsaw,IN
December 2, 2018
This car meets my needs and is very comfortable. Handles fantastic and rides great too. I couldnt be any happier than i am with this car.
Power steering is loud and whining but Nissan says it is normal noise. Changed to different power steering pump in2018 but won’t replace 2017 pump
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.