Steve helped me find the Jeep I???ve been looking for over a year! He was very helpful as a first time buyer I was nervous but he made it very painless and easy. We will defiantly be going back to Steve for our next car next year!
Excellent 5 Star experience I received during my car purchase with Apple Auto in Fredericksburg, VA. The staff members treated me like family and always greeted me with a warm and friendly welcome. I will recommend to my friends. Thank you for my great car that I get so many compliments.
I would like to take a minute to rate my recent experience with Towne Auto Sales. It was a very smooth transaction, from beginning to end. People here are very trustworthy. Everything that was agreed on were done, and more! They listened to our needs and concerns and they addressed everything. They were able to secure us a very good rate to finance the car. Final price was exactly as negotiated (no last-minute surprises). Special shout out to Bob and David, customer service is excellent! I remember car buying was usually exhausting, but my experience with Town Auto Sales changed it all. I highly recommend this place.
Great Sales & Service - very professional response
by Laurence Graybill from Post Falls
November 30, 2018
Let me begin with an apology for the length of these comments. Please know that each word was earned, not coerced! I usually don’t complete consumer surveys as they seem to be presumptuous, reactionary and boring. What changed my mind on this occasion? A dealership that stands behind the words they speak!
We had searched the internet for hours to find a simple, smaller 2WD pickup without all the bells and whistles, yet one with low mileage that would operate effectively for years to come. The list of available vehicles was not long in our neck of the woods but one was found at Arrottas AutoMax.
Traveling to North Spokane from Post Falls, Id was not ideal but we called and set up an appointment the next day. Meeting Joe was delightful and he interspersed answers to ALL my questions with candid responses and humor. He didn’t hesitate to provide vehicle history information and even introduced us to Tyler the owner. Both my wife and I felt comfortable and well taken care of. There were comments made that they would “take care of us” as customers throughout the process. I heard the words but had been there before.
The pickup itself had some dings - not a problem for a work vehicle from my perspective and not normally seen on a car lot – but perhaps it might work toward a lower price. They didn’t insist on participating on the test drive but showed trust, I liked it. I am not a mechanic so asked if my mechanic would be able to provide an inspection. Again receptive to our needs, an agreement was made. A lower price was offered and agreed upon should my mechanic give a thumbs up. No haggling back and forth. I liked that a lot.
My mechanic found some needed repairs that are not normally noticed on a cursory inspection. I was not thrilled to call Joe with the news. Documentation was provided and a call received from the service folks that they wanted to check things out themselves. Our thinking was that the pickup would be taken back to Arrottas and our search would continue. The repairs were not simple or inexpensive. Their response was extraordinary.
Not only did they validate the problems noted, but we were extremely impressed that they felt it was important that they repair them. Could it be that they really did want to “Take care of us”? They further showed their character when informing us that they would cover the costs. Did I mention that I was impressed? A car dealership that makes claims that they stand behind is rare these days. We thank God for the blessings we received at Arrottas AutoMax and would not be hesitant to encourage others to visit them for a wonderful vehicle buying experience.
Sincerely, Larry & Suella Graybill
These are good guys who tried really hard to get me into a good car. My height and leg length made it difficult, but I was shown several great cars that just didn't fit. The one that did I decided against because it was a luxury car, and I didn't want that route. But, all the folks here are great.
Had a really good experience here , very straight forward. I also wanted to mention I feel that they did an excellent job describing the car on the phone, I was coming form about 2 hrs away, and had not had the same luck with some of the other dealers.
From day one these guys at premiere handled my buying experience with professionalism they have a no pressure approach to sales and got me approved regardless of the fact that I have the worst credit on the planet my payments are affordable and my truck looks good they handle everything for you and are eager to resolve any issue you might have with a car you purchase. We gonna do it again with premier.
Great and friendly customer service. Very helpful and patient. Christian S, Jason F. and Physha S. all went way above and beyond to get us set up exactly what worked for us. Appreciate the time and willingness to go at my pace and never rushed, with no hesitation answering any and all questions I had.
Found my used BMW car on Cars.com. The dealer advertising the car was BG Motorcars. The dealership is small and very personal. When I was inquiring about the car, via email, my questions were answer quickly. When I arrived at the dealer to see the car, they were very accommodating. After the sale, they stayed in communication with me. Great experience! Got an amazing price, too!!
Jim Rush has awesome salespeople, service department and the administration office was fast and sweet with no bull. Rick is a man of his word what he said is exactly what's happened. So if there's bad reviews against them don't believe it. It's probably just another car lot trying to make them look bad. We all know not everything on the internet is true. Accept this review. I'm just a small town guy telling it like it is!
This was a very easy streamlined car buying experience. All involved worked together as a team and made it an enjoyable experience. We had the best salesman CECIL WAYNE! GO SEE HIM!
No exact matches
We increased your search radius to all miles in order to show you results.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.