I PURCHASED A VEHICLE FROM ARIA AUTO SALES.. MEGAN WAS MY SALES PERSON SHE WAS VERY NICE AND VERY HELPFUL I WILL BE BACK TO PURCHASE FROM HER AGAIN AND WILL RECOMMEND FRIENDS AND FAMILY TO PURCHASE FROM HER AS WELL....THANKS ARIA FOR MY NEW RIDE AND THANK YOU MEGAN!!!
I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I’ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+
I went to this location after totaling my brand new car and I was in need of a used car. I went in and enjoyed the process from start to finish. After meeting with a salesman for a little bit, I was able to walk around and check out the lot without someone hovering over my shoulder. Once I decided on my choice, all of the paperwork from start to finish was run right in front of me without any disappearing to a back room or talking to the manager.
When I am in need of another used vehicle, this will definitely be my first stop!!
The first time I bought a car (not from CarMax) it was a terrible experience and I was stuck with a hunk of junk that was worth far less than what I owed. CarMax made me an amazing offer for it, and helped me pick a the SUV of my dreams that was within my means! Affordable, beautiful quality, it looks and smells BRAND NEW - no one would ever suspect it was used!! The buying process was so simple and quick. My sales guy, Scottie, was an absolute pleasure to work with. He didn’t put on any pressure, made everything extremely easy to understand, and let me take my time! I am just so impressed and happy with my experience. When it is time for another upgrade, I will certainly be going back to check out what’s on their lot FIRST before anywhere else! If you’re looking to upgrade your car and/or sell your car definitely GO TO CARMAX!!!!!!
-Proud Owner of a Nissan Rogue
Always went to CarMax. Not again. Bottom line. All was set. Had to drive forever to get down payment at bank and just made it to bank in time. Go back and all changed. So furious. They said good news and bad. Umm no good news at all they made a mistake with warranty on old car which drastically changed terms. No phone call or sorry. Just nothing. Wasted time and energy. HUGE discouragement for anyone.
Taylor Lynch made my wife me feel comfortable when searching for a good used Honda. He did not attack us like wolves do in the brand name dealerships . He was Honest, professional, knowledgeable about his profession. I would definitely recommend Taylor Lynch and the Carmax on Glenwood Ave. to all of my friends and family.
I would recommend Carmax to anyone searching for a car. No hassles, no pressure, just good honest to goodness salemanship.
I recently bought a used Lincoln Navigator from them, and the buying process was very easy, not to mention the price was very fair. The customer service there is great. They gave me a coffee, we talked about cars for a bit, they threw some gas in the tank and washed it for me. A couple days later I had some problems with the window motors, so when I came back to pick up my tags I asked if they could help me out with that, and they certainly did. I got everything fixed for less than half of what the dealership was going to charge me to do it, they gave me a car to borrow for the few hours it took for them to do the work, and they put my tags on for me. You dont get that kind of service too much any more from used car dealers, so I was impressed. I'd definitely buy from them again, and Id recommend anyone shop there. Thank you Drive-1!
I purchased a Toyota Rav4 from Drive 1. Gene was great from start to finish. I came for 1 car and after talking to Gene got the Toyota. He was was very up front and honest. That goes a long way. If you need a good clean used car go see Gene.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Ok, so buying a new car, or in this case, truck is not my favorite thing. Was looking for a truck but not sure what I wanted. Talked to Timothy Johnson and he had me try a few. Luckily, there was a 2009 F-150 Lariat available that looked good. Spent a little more than I was going to (of course) but got a fair deal. When I pointed out some damage (bent bumper and cracked driving lamp, Timothy promised that they would fix it. Wrote it up and he was as good as his word. The fix looks great. The truck looks good and runs fine. I am happy with the deal. Would deal with Cardinal and Timothy again. Take care with higher mileages unless you pay cash. Almost had an issue with my lender because it was just over 150K. Not Cardinal's problem, just mine. The truck runs great and was well-kept.
This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
Very friendly and helpful, willing to go out of their way to work with you. Communication back and forth was very easy and they were quick to respond.
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