Used 2024 Volkswagen Jetta for sale near me

We had a great experience buying a new CRV. Salesman, Richard Norman took excellent care of us and made the process easy!

First, I do have to say that Jordan is a pleasant, respectful, "upcoming" used car salesperson. With his outgoing, friendly, respectful demeanor, he likely could have sold me just about anything. On President's Day, my husband and I drove about 45 minutes, intending to test drive a specific Wrangler at the Used Car division. The test drive went well with us both falling in love with the vehicle. The negotiations went fairly quickly, despite me having no access to my bank to move around $$$$$ and my trade vehicle not being present. There was give and take on both sides- mostly give on mine, LOL. We arrived at an amicable deal on the price, trade, service contract and promise to fix the heated steering wheel. Ziggy, the finance manager, was pleasant and efficient. We waited an inordinate amount of time for the title work on my trade to be done. On Wednesday as planned, we returned, with my trade and a check in hand. Apparently Jordan forgot that we were coming as we waited over an hour for the vehicle to be "cleaned and readied for delivery." The dealership was not busy at all that day, with staff congregated around the main desk, laughing and joking. Any other time that I have purchased a vehicle, it has been serviced, cleaned, washed and waiting near the dealership entrance. When Jordan finally handed me the key, confirmed that there was no spare key and informed us that the steering wheel parts were on back order (and could take up to 30 days to arrive,) he bid us good bye and good luck. I asked, "so that's all? Is there anything to sign?" Both Jordan and the Finance Manager assured us we were good to go. Everyone had a good laugh when I asked them if they wanted the $27,400 check. Maybe the laugh will be on me if the documentation I have does not show that they received the check. I have to say that the experience was mostly positive. I only wish that the staff had been more prepared for us to take delivery. Jordan did get some points back when he filled the fuel tank before we left. Time will tell about the steering wheel issue.

I don’t mind going to Toyota West at all. Very busy place and everyone is friendly. The service is done quickly as expected. I just take my crocheting and before I know it my car is done. Their showroom is big and there’s lots to do even if you don’t have projects to work on. There’s a gift shop, free popcorn, bottled water and snacks available. TVs to watch. Or shop for a new car. The technician keeps you updated on the progress of your car and anything they find or don’t find. Even when it’s done. All on your own phone. I enjoy going there. You can even get your car washed. Or not. There’s not to many places I know of that takes care of you and your vehicle like that. Even buying a car is a breeze. I should know, I bought my car from Toyota West. Even trading in your car is hassle free. They give you an upfront value for your car and it seems to be a pretty fair deal. There is also more, they value you as a great customer and give you opportunities to sign up for different deals, give aways and so on. Now where can you get all of that any where else? Pamela White

Brad and the rest of the staff were great to work with. Super knowledgeable and excited to help you with what you’re looking for in your next car!

Sierra was very knowledgeable about the vehicles and very patient with any questions or concerns that we had. She was so sweet and easy to work with! We will def use her again!