Haven't bought a vehicle yet. But so far, just talking with them about one, has been super. (Even if its just to get the sale) they/he has been more than helpful in getting me into ride. My current car has just had an issue with starting and is too much for me to fix, being its paid off with no current warranty. In short, they'll do a trade in and are doing most the work helping with down payment loan, including getting me a ride to the loan place since my car isn't starting. So, so far really food. I will update after receiving a vehicle. (Hopefully the SUV I've been eyeing up in the inventory online)
It was fine. The reception person was condescending and very cold. The sales person was very nice, if you don't want their financing then there enthusiasm falls. They must get perks for that. I didn't get the car only because it got sold.
I live two hours away from this dealership, so i called ahead to make sure they still had the Chevy I was following on Cars.Com. Had to leave a voice mail, but got a call back in five minutes. Extremely friendly and accommodating. Held the car for me till I arrived and was left alone with the car, and no one tried to "sell" it to me. They held it for the rest of the day till I came back later that night to get the paperwork complete. Drove it home that night. Couldn't find better prices or inventory anywhere else. Will definitely be going back once I'm in need of another car. I would have driven 4 hours to this dealership to get my car, it was worth it.
I have purchased 2 vehicles from here I would never go any where else ! All my family has purchased cars from here too. The customer service is great you don't have a salesman breathing down your neck pressuring you about the car inside and on the lot ... The pricing is unbeatable! You will get a clean quality reliable car from here no lemon and it is all straight forward you know what you are exactly getting . The paper work process took less than an hour both times . This will be the best car buying experience ever ! Highly recommended!
I found the vehicle I wanted on their website, called Monday morning and spoke with Tom Krcha who was friendly and determined to get me the vehicle. I was worried about financing due to past credit history but, Tom made it happen, I was signing papers Tuesday afternoon. Steve Domonkos was fast and pressure free with signing all the paperwork. I would definitely recommend Bud's Auto Sales to family and friends.
This was the most hassle-free car purchase that I have ever experienced. I had called first to make sure that the car was still available and when I arrived they had the car parked out front and ready for a test drive. My trade-in price was agreed upon and we had the paperwork completed in just about an hour. The whole staff was great the day of my sale...Tom was friendly & efficient w/the sale, and Aaron quickly located an SD card for the navigation so I wouldn't have to wait for a replacement to be mailed to me, and the finance paperwork was completed in record time as well. After getting home I noticed that the mirror was broken on the driver side visor. I called Bud's and was directed to Wally in service who took my information, ordered a new visor and even made arrangements for my visor to be replaced at the Shelocta location which is much closer to my home. Great service before, during and after the sale. I am a very happy customer. Thanks, guys!
Walked in with NO appointment, was greeted by Ralph Jones, Told him the vehicle I was interested and he went out to bring it down for us. While on thest drove, he worked up our trade in and was ready tp talk numbers when we got back. He worked well with all of our questions and money down questions. We also worked with Eric Smith and he was very nice to deal with on the final paperwork and extended warranty options I was interested in. I WILL recommend Bud's Auto Sales. I would try their service dept but I live 2 hours away.
Tom and Steve were courteous and cordial. Good selection of vehicles in the category I was interested in purchasing. Price was reasonable. Future interaction will shape my final review. But, at least at this point, it has been a decent buying experience.
Best buying experience i ever had and the most friendly sales people and staff. Everyone very helpful and they amazed me with all they offered on the deal. I will always be looking here for my new or used vehicle from now on and i found a place i can trust to do my repairs. Go Freedom. Keep up the great work.
I recently purchased a 2015 Nissan Rogue at Hollern and sons. I found a car on their website and then I stopped in and talked to Joe Walters and he showed me the car and answered all of my questions. Joe suggested we take the car for a test drive. Joe was very informative and I purchased the car. Also Brian and Keith Hollern assisted in the sale and all 3 gentlemen were very professional and made the sale stress free and enjoyable! Thanks again Joe, Brian and Keith!
Thanks to all you gentlemen Joe in Sales and owners Keith and Brian for all your input in purchasing the Jeep Patriot. Your cars on the lot shine really nice. Your website was helpful in remembering to bring the title, insurance and registration information. This is my second vehicle from Hollern and my son also purchased a vehicle here recently. Thanks to all.
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