Used Volkswagen cars for sale near Cherry Valley, IL

Excellent customer service, Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

Professional and Friendly Sales Team: Joe Hegglin and Michelle Mitchell. They were prepared and had the car ready for me when I was on a tight schedule. Additionally, both Michelle and Joe had fantastic follow up.

Traded my 23 Atlas SE Technology V6 for the 24 SEL R-Line premium. This SUV is fantastic, a great value, reliable and the performance of the turbo 4 engine is excellent and most impressive. I've driven Volkswagen's for years and this one hasn't disappointed. Advice to Volkswagen, bring back the TDI!

These guys have old fashioned integrity. Great to work with and honest prices. Always a great selection of nice clean cars to choose from. Respectfully R. Pilz

I have owned this 2023 Tiguan SEL R line for almost a year. I have been absolutely satisfied with the quality, the ride, the fuel mileage and everything else about it. IMO it’s the best bang for the buck on the market. It is loaded with options and is still very affordable. I love this VW and , of course, I highly recommend it.

My initial review is posted at the bottom. I have changed my rating from do not buy, to good. It appears that KUNES Sycamore has recently hired a very competent Jerome Witt who, albeit after 6 months resolved my issue within a couple of days. If you have an issue with KUNES, I highly recommend contacting Jerome. Below my original Issue: If I can stop just one person from buying a vehicle from November 5, 2022 By pljo on DealerRater If I can stop just one person from buying a vehicle from this non-responsive dealership, I consider my efforts a success. I purchased a 2009 Mercedes SL550 (48,00miles) from this stealership and added a "Bumper to Bumper aftermarket warranty" which I paid for separately from the car through Kunes. After 3 weeks (1,500mls) the car developed an issue with a suspension damper. Kunes quoted a $1,500+ repair charge and of course it was not covered by the "Bumper to Bumper warranty". Multiple emails to Eddie Boliaux (GM) has proven to be futile. Please think twice before dealing with these people, especially if they try to sell you a useless aftermarket warranty. Kunes is just not worth the visit, or business. :( Rating breakdown (out of 5): Customer service 1.0 Buying process — Quality of repair — Overall facilities — Overall experience 1.0 Does not recommend this dealer

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

I recently had to bring my used car in for a vibrating brake pedal, and the service I received was outstanding. The experience was impressive from the moment I drove in; a machine automatically checked my car's alignment on the way into the service bay, which is very impressive. -- What really set them apart was the customer service. Not only did they provide a convenient shuttle to and from work, but they were also completely transparent and honest about the repair. Instead of pushing for the more expensive option, they suggested I resurface the rotors, which saved me money. -- That kind of integrity is few and far between; it earned my complete trust. I had a fantastic experience, highly recommended!

Such a great overall car. 2.0 turbo, almost beat a sedan BMW in a race..LOL. Very very comfortable, They have ACTUAL HVAC, into the back 3RD row so they aren't always hot or cold. They are very quiet inside or driving around. Smooth like a Lexus. Recommend now my whole family has a ATLAS

This was a great experience and Mike was awesome to deal with. There was no pressure to buy and he answered all our questions promptly

This car is far superior to my previous 2021 Toyota RA4. In my distant youth I use to do some racing and handling is highest priority. Suspension, steering, 17" alloy wheels vs 15" steel wheels with hubcaps, full spare tire vs doughnut, 3 row seating vs 2 rows, 400 lbs heavier therefore more stable in windy conditions and roads that are not level, and much more. Only downside is the general Volkswagen issue with poor sound systems. Not only that, the after market is almost non-existent for the Tiguan.

I BOUGHT A CHEVY 1500 SILVERADO FROM JOE AT THE USED CAR FACTORY. I FELT NO PRESSURE. ALL MY QUESTIONS WERE ANSWERD. I HAD A SMALL PROBLEM A FEW DAYS AFTER I PURCHASED THE TRUCK AND THERE SERVICE DEPT. TOOK CARE OF IT IMEDIATLY. AND TO MY SUPRISE AT N/C BEING THAT I BOUGHT THE TRUCK AS IS. THAT WAS A PLEASANT SUPRISE. I WOULD RECOMEND THESE GUYS TO ANYONE. CHAD JANESVILLE WI.

Overall I'm satisfying with the car I have no issue till now the car is running 55,000 mile over, still I don't have any major problem. The space is huge inside that car that is more satisfying even if you sit in the third row and adult person can sit comfortably.

Only have it six months, bought it spur of the moment! my wife thought i was crazy! I owned Many cars and have a few now this is a good SUV 30 Thousand less than the Audi Q 7 but made the same , only inside and outside different.

We purchased a used Truck from Michael Molina (Jude). We were very happy working with Jude and this experience was a great one. Would recommend that you contact Jude if you are interested in buying from Napleton Autowerks Loves Park.

I bought the 22 model in Apr of 22 and had it about a year and the ac compressor went out. It took them a couple of months to get one and when they did they found that it had metal shavings all in the lines so they had to replace everything in the circuit. They gave us a loaner car for two weeks and so far it’s been working fine. Have had a couple of software updates so far but no other issues. Have just turned 10,000 miles. The transmission is jerky so I basically drive it around in sport mode to keep it from dropping into the highway gear. Overall we like it

Eduardo Del Rio helped me buy my ford explorer and made sure it was in my own liking

I got the SE V6, which handles very well. This is not a fast car from 0-to 60 in x seconds, because it is a heavy vehicle, but once it reaches cruise speed it is very responsive with good acceleration to pass comfortably in the freeway and will not slow you down in hill country. One minor detail was the phone wireless charging, not charging properly, I just removed the rubber cover, and it works perfectly, so I guess it is too thick. The wireless infotainment requires few seconds to get properly connected, so just be patient, because once it is connected it works just fine. After backing up, the camera stays on for few seconds, after switching to drive mode, but this dissapears once it it reaches 20mph , and at the same time the doors autolock. It is a nice safety feature. Mine has the ceiling moonroof, which is very nice. It is a reliable vehicle with proper handling for it's size with plenty of cargo and passenger space.

These guys are great I won't go anywhere else for sales or service. When they say they can make it happen, they make it happen.

Love this car. It’s drives well. I have owned for two years and it’s very reliable and affordable to maintain. It’s always fun to drive. Great cargo room. Great stereo and audio features. Great gas mileage. I really really love it. Best car ever. I have had outback’s, Prius, accords, civics, and carollos and this car is the best. So happy with it. I am waiting for a new fresher model to come out but not in a rush.

Very friendly and professional staff. Facility is very clean & organized. They where very helpful in answering my questions and giving me the best deal for my car. They where very easygoing when I negotiated my out-the-door price. It was really nice to get to know my salesperson [Mathew Turczyn] on a more personal level; his outgoing, friendly, and courteous personality was really a major bonus to my car shopping experience. I would highly recommend shopping at Napleton Autowerks for anyone looking for a car & a nice car dealership experience. +Added bonus they has FREE pop & snacks for you as well.

This is by far the best subcompact suv for the money. I absolutely love the 2024 taos se. It's loaded with awesome tech and has great acceleration.

Daniel was amazing at helping me buy my first car! This place is amazingly helpful and I will be back once I want a new car!!

CarPlay, turbocharged engine, compact, easy parking (that's a big deal in LA!). It's easy to why there's a whole community around the obsession with the Golf!

Very professional staff. They listen and didn't try to force me to purchase useless after market products.

I have a 2021 Tiguan SE 4 Motion, I have the car for over a year and with 11,000 miles. I give this car a general 4 stars. It’s a great car, very stable, great MPG, the air condition is very cold, road noise is very minimal, great driving view. Very comfortable to everyone except the driver seat, the middle armrest is low and further to the back, the door armrest is low, I have to drive with 2 small billows on long road trips. All other seats are very comfortable. The 3rd. Row is very very tight. The interior dash design is outdated, there is NO end call button on the steering wheel. Performance is good but 30-40 more horse power will definitely makes a difference. Value for money is great, but not for a resale! If you are planning to keep a car for a long time buy it. Exterior design I love it. Reliability, with less than 200 mile I had a cruise control fault, took it to the dealer it was fixed for over $1,000 but it was under warranty, two months later the problem came back again. At 8000 miles I had an engine light, EPC light (electronic power control system) something to do with the engine, and the car lost power, I took it to the dealer and there was a misfire on engine cylinder number 3. I still love my car, I would buy it again, and I hope that it will last for 10 years minimum.

We stopped in looking for a car for my son. I had an idea of what I wanted to pay. They easily made it happen. He loves the car.

The salesman was very professional and great customer service. Very knowledgeable and not overbearing at all. Answered all the questions that we had . Very satisfied.

Pats speciality is personal service. His vehicles are of the highest quality. We have been extremely pleased with every car we have purchased from him

30mpg avg with the longest and widest roof rail base for outdoor gear at a price that made sense. 2nd row middle seat folds down individually for skis and paddles. Remote start on the vw app is great for cooling the interior down on a 100 degree day from a distance. Rear seat door opening and leg room is huge great for elders to enter easily and for parents loading car seats.

Eduardo gave me an amazing service at the dealership and helped me find a car.

I have owned the Atlas SE 2024 for 6 months and loved it 100% the digital controls is like a smart phone, you will get used to it once you know where everything is at. The best car I have purchased in 30 years

This is an update to previous review. I bought the cerma plate protection package but was unhappy with the interior. I took it back and it turned out that nobody even worked on the interior. They did it while I waited. If I hadn't taken it back I would have paid for something I didn't get. The service dept. was a little upset with my mood and attitude, but when they found out no-one had even worked on my interior they were very apologetic and nice about it and thanked me for bringing it to they're attention. I don't like dealers and this is a perfect example of why.

This is my 2nd VW. My 1st was a 02 passat I bought in 2013. It was the most reliable car I ever owned. It has 230000 miles and still runs great! This Atlas takes things to a whole different level. The look, performance and features are world-class! The only knock I would have is the mpg is average at best. Only 20mpg on average. But overall it is a great vehicle for the price. The SEL trim is fully loaded. Whatever feature you could imagine, it has it. I hope to enjoy this vehicle for years to come.

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

Overall the car is good for commuting. The MPG is about 29-38 mpg averages. Takes 87-91 gas. The power is quick on start up but struggles at the higher speeds. MPG goes down of low 30s at faster freeway speeds. The car makes a weird mechanical noise at start up sounds like a vent or lever opening / closing and also another weird noise when the rear view camera opens and closes when put in reverse. I dash lights for air bag are always on in yellow and emergency lights in red. I cover with black tape case at night time these are annoying. The Day time light are always on which are annoying. It does cause a slight drain on battery and alternator. If you put your parking back on when stop the lights go off. Its a rough ride even with new tires. Its a low to ground so hard to get in and out of if your tall.

Been looking on line for next vehicle for over 2 years. An accident forced me to finally act. Subaru has a great reputation. I bought a Forester. The hight of the seat was important as I get older. Just slide in, no ups or crawling down. I wanted a vehicle that provided some utility and great gas mileage. The Forester had it all. I inquired on a special order times and was told 9 to 12 weeks. Told Patrick exactly what I wanted. Then I had the accident. A few days later Patrick called and told me a Forester with my description was being built and would be available in 2 to 3 weeks. All I had to do is come in and put $1,000 down and they would put my name on it. All went like clock works. Very satisfied with the purchase at Napleton Subaru. Car drives like a dream. More electronics than I could imagine.

I bought my golf new at the end of 2016 and would have kept it much longer if it had not been totaled in an accident. The few little issues I had were covered under the initial warranty (coolant leak, trunk leak). Nothing else other than normal maintenance things like brakes and tires up to 81,000 - that's as far as I can speak to. I took good care of it, did the VW service things for the most part and I have no doubt it would have lasted to 200K or beyond. It looked cool and was fun to drive. I had the S manual. I enjoy driving and had a tiny regret about not getting the Wolfsburg edition (faster engine, slightly better options like heated seats and sun/moon roof).