I had one day to find a car and return a rental vehicle -Saturday. I arrived at 9 am, met Mark Lockman, and within and hour he had found a vehicle that met the criteria I provided! Bryan Lackee jumped in and tag teamed with Mark to make sure all the information and financial paperwork was completed. Mark even helped me move my belongings into the new car and returned my rental!! They both went above and beyond what I would have expected. Thank you!
My experience was awesome as usual. The service people are so friendly and welcoming. They are very knowledgeable in filling me in on any problems and clear in what I need to do in the future. It is such a pleasure to deal with this dealership. Also the place is very clean and welcoming. I would recommend them to everyone.
I wanted to again commend Service Advisor Mike Dumond for his unbelievable level of professionalism and dedication to his customers. Imagine having a car problem on a Sunday especially when you're going through extremely stressful experience like a "Furry Child" dying? This just happened to me. I reached out to Mike on Sunday hoping that he'd at least reply on Monday. He replied the same day and after I told him the circumstances and on top of that having glass from the front door drivers side fall into the door itself- of course it was raining . I had no appointment. Mike told me to get there Monday when I could. I arrived a wreck and am still so today after losing a 14 year old German Shepherd. Mike got me in the service rotation, got the window fixed and insured the car was safe. Mike also told me which I never knew he's loved and lost German Shepherds himself which said everything to me and enhanced my trust of Mike and Darlings as we shared that joy and sorrow. If you want to experience first hand customer service that is reliable, always ready to help you above and beyond the call of duty, honest, heartfelt, accurate and truly reflects a level of customer care that is reminiscent of days of old- Go see Mike Dumond at Darling's Honda Nissan , you'll never forget the peace you feel when he's taking care of you and the trust you can convey of the "precious cargo" in your vehicle to Mike and Darling's Honda Nissan
Kate went above and beyond to find the vehicle we wanted and found answers to all our questions. Bryan also was very helpful in getting all of our financing needs met! Thanks to both of you for all your help - we love our new Ridgeline.
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