Alan as usual was very attentive, knowledgeable and charming and made the whole experience of my annual Volvo vehicle service a pleasure! All in all from purchasing my XC 60 in 2015 to the present, I have felt nothing but the very best in customer service - A genuinely terrific team!
Exceptional and easy purchase is every way. Ralph Pence, Bob, Aaron, Joe Rice and Alan Avis provided truly exceptional sales, Customer service and Service Manager's input. A top notch Sales and Service departments.
We live in NC and purchase a beautiful 2017 BMW 540i from them after reviewing on truecar.com. Office forgot to send us the title at first but they resend it later by UPS. Car is beautiful, we love it! Excellent service from Steve! He replied every question and is always available for help.
Very nice guy. Went out of his way to accommodate us in service department when we had brake issues with used car purchase. I would highly recommend him to anyone looking to purchase a VW or Volvo. Thanks for the great service!
Great experience! Extremely knowledgeable and provided excellent follow through. I have already referred Brian to several of my friends as they???ve recently leased Volvo???s and are ready for a new vehicle.
I was pleasantly surprised that I did not have to wait a week or two to get my car serviced. I also liked the fact that my call was answered by a live person rather than going to voice mail. I was not pressured to give a good rating for the service received as happens at some other dealers. My car had a spotless exterior when I picked it up. I wish my dealer back home was more like you folks.
My fiance called Gunther and spoke to Garrison. We decided that night to go test drive the Jetta. 2 hours later we had a pretty good deal for the R line. Love the car! Fun to drive, great on gas and has all the safety features I wanted.
Like for many people, visiting a car dealership to shop for a vehicle can be intimidating. But the folks at Bill Gray are thankfully different. From my first visit to my fifth, my experience was outstanding. From the front desk, to the sale associate, to the finance person , everyone was affable and pleasant. In addition, they do not exerted any sales pressure on us. The price negotiation was downright simple. My thanks to Erin and Joe. My family and I would highly recommend this place.
Experience was very pleasant from the time I first walked in to Stillman, to discussing choices with Dave, to placing an order for a 2019, to delivery a few months later. Dave is friendly, accommodating and knowledgeable. I highly recommend him.
comprehensive, efficient service supervised by a c
by Henry Bender from Moorestown
November 30, 2018
comprehensive, efficient service supervised by a conscientious service writer, Jean work was performed on time car was clean discussion was direct, professional and service was complete in very timely fashion
Customer service was exceptional. Made the extra effort to make the paperwork as hassle free as possible. Took the time to explain all the different functions the Volvo offers. Continued to follow up with me to make sure I was happy with the car and if I had additional questions/concerns.
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