Used Cars for Sale in Waterbury, VT

Great service, courteous staff but a lengthy performance

Last time I got an oil change there wasn?t a new sticker put on.

Had a great experience when I brought my vehicle in for the firs oil change. It was done in a timely manner and everyone got me out on time.

Always excellent service. Refer McMahon to all my family and friends!

When the manager takes the time to meet you and simply say thank you for stopping by - to me that is important. No pressure at all, just helping me understand the process and finding the best deal possible. My wife and I were considering the Escape to downsize from our minivan, we were presented with a great deal. However, in the end we decided to keep our current car. We will definitely return when the time comes.

The purchasing process was as painless as could be. All sales personnel we're friendly and helpful. We were happy doing business with the Ford group.

Bought used 2012 Tacoma was offered fair KBB trade in value. Worked with Dylan Krause, Abigail Heck and Celeste Brasseur, all 3 were very professional and meet my needs to make the buying experience fairly painless.

Had my snow tires put on for the winter. Always happy with the service, I bring all my vehicles to this dealership and have purchased them there as well.

Staff was very helpful throughout the sale and in the next week setting up additional service. William was always available and consistently made me feel I was important and took care of me as such.

All went as planned, work was accomplished quickly and throughly! I was also glad to see Saturday Service had returned as sometimes it is difficult to get in during the week!

The appointment lasted the appropriate amount of time. I had a comfortable place to wait. The service person was both professional and friendly. No surprises which is greatly appreciated.

Happy to be able to find a local dealer willing to work with on getting the exact vehicle you want. Pricing was better than other local dealers. Dylan was a pleasure to work with.

This was the first time I used the service center here and it was great. Friendly service - even in a snow storm. Waiting area was nice.

I had a wonderful experience at Heritage Ford. Dillon Machavern was fantastic to work with; he was friendly, helpful, and went above and beyond to make sure I found the right car at the right price. From beginning to end I was treated respectfully and professionally, and ever once did I feel pressured or pushed in any way. I can't recommend Dillon or Heritage Ford enough!

My salesman, Frank Rounds, was friendly, knowledgeable, honest, and persistent in helping me find the XC90 I wanted. He worked hard to help me achieve my purchase goal.

Can't speak highly enough of the Automaster. Just purchased my 4th vehicle from them. Matt Shanks in particular at Mercedes is great to work with, honest and straightforward.

Our experience was relatively stress-free thanks to Matthew Shanks/Master Certified Sales Laureate, who my husband and I dealt with from start to finish. He went out of his way to get us an amazing APR with the banks that the Automaster already has relationships with; he spent the time coordinating and facilitating our sale; and he gave us exactly what we were hoping for with our trade-in. He also referred us to another insurance company, where we were able to cut our insurance fees in half and ended up switching and bundling our home and car insurance -- two great rates. We did not feel rushed or pushed into anything, as we have felt with most, if not all, of the cars we purchased through other local dealers -- there was no haggling or wasting our time "pretending" we were getting a deal. Matt respected and understood our budget, and helped us to keep it where it needed to be so that we could purchase a vehicle we never thought we could afford. Moving forward as our other older car continues to get older -- the first place we will now turn to is the Automaster for all of the reasons I mentioned above. Satisfied and very pleased. The other local car dealerships cannot compete with the excellent service we received from the Automaster.

I always appreciate the promptness, efficiency, cleanliness of the service space and service itself. Shuttle, when needed, is great. Very courteous and knowledgeable staff all around.