Wonderful operation from top to bottom. I visited 7 dealers in 3 days. The staff made the decision easy, very easy. Melissa my sales associate is a total professional who takes pride in her work and the company she represents. A pure pleasure, now I see why Lexus has the highest repeat ownership and this dealer is a perfect example of that excellence.
My Sales Associate Melissa Horan could not have been more accommodating and professional. A total pleasure to work with. She really went above and beyond. What perplexed me was my new car was not vacuumed, scuff marks on the doors and the tires weren't even armoralled (not sure that's a word) . Not what I expected from Lexus. Lincoln delivered my car freshly waxed, interior spotless and tires armoralled. This was a let down.
Excellent experience in the service department. Scheduled regular maintenance for my Lexus GX 460. Love that they wash and towel dry my car each and every time! Professional service from Ryan Dolan and staff. Informed me that the service was free of charge for 5,000 and 10,000 miles. Awesome! Accommodations were great as usual. Wait time as expected, was less than an hour. Thanks again!
While having my Ram 1500 lease serviced which is ending in 2/19 I wondered into the sales dept saw a Charger AWD that I was interested in I sat in the vehicle and was thinking this is my next lease vehicle I WAS IGNORED BY THE ALL THE SALESMAN WHO SEEMED MORE INTERESTED IN THEIR PHONES OR TELLING A STORY!!!!! NOT ONE ASKED IF THEY COULD HELP ME !!!!
I did a lot of online research for the vehicle I wanted, after numerous days and hours I found out this was the only dealership in 75-100 mile radius that had the trim and color I wanted. I was a little skeptical about driving an hour plus to another state to purchase a vehicle but I can now say it was definitely worth it. I did a lot through the phone and as the salesman (Charlie) promised once I got to the dealership I was in and out. I spent exactly an hour there, he was very helpful and also like he said no BS, what he offered was what I got, they worked with me as they knew I was coming from far, so I definitely recommend this dealership and if you go ask for Charlie. Tell him Randy from NY sent you.
The people make the difference! They are customer focused, professional and create great deals! This is the third new Car purchased here since 2012 and have always had a terrific sales experience. Thank you John F. & Dave B. For making my latest buying experience a great stress free event!
Ross Cohen was my salesperson. He made the whole leasing experience an exceptionally pleasurable experience. This was my second lease from Barton Chevrolet. Due to Ross' expertise, I will come back to Barton for my third lease as well. Thanks again.
When I was married, my husband handled all of the car business. After the "D" my son, who worked at a dealership handled everything for me. Neither of the above options apply any longer. I turned my attention to Barton for many reasons, the list is long. My expectations were not high, and I honestly shopped around, again for many reasons. I was approved at 2 other dealerships with many hoops to jump thru. Some, even illegal, like being forced to purchase an extended warranty on a used car or I wouldn't get approved.
I did my entire car deal with Jason Barton over the phone via TEXT! Who does that? They did. Jason got me into a 2017 Chevy Equinox lease for 2 years AND lowered my payments. The entire team was nothing short of amazing. Once I stepped into the dealership to pick up my new car, I didn't even pick it out.... it's beautiful, it's loaded, I love it! I may just have Barton pick out my next car too, and EVERY ONE after that .... every 2 years. That's how well my experience at Barton Chevy went down. Thank you Jason Barton and the entire team at Barton Chevrolet and "Cadillac" (hint, hint).
Dennis, Jamal and Don always treat me like family. The service area should be move back to the old building. We were able to see and thank the mechanics face to face.
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