Hendrick Lexus Charleston

I am always pleased with the service there. That is the reason I now have my 4th Lexus.

Great Job Nick, my car is always well taken care of and the service is always top of the line. I would highly recommend this store and the repair department

We brought the car in for 50,000 mile service. Service advisor , Kathy Harmon, was excellent. Very efficient and car came out when promised. Recall item was fixed so we don't have to come back for another appointment. She also took care of an issue we had with our other Lexus. Thank you Kathy. We have bought several cars from this dealer and have been very happy with the service and our Salesman, Michael Graber.

As a customer service Kathy Harmon was prompt, efficient and very knowledgeable. She is an asset to the dealership. I would be happy to have her as my service representative any time.

Couldn’t have gone smoother. Kathy Harmon was extremely efficient about getting my car serviced at the appointed time and into a brand new loaner. No hassle and no problems. Perfect!!

One call to Steve Weaver and Pat Welch to discuss our vehicle needs and were met immediately and without hassle we purchased the vehicle.right away . Perfect team for us.

John Totaro was great and knowledge to work with helped us get the best Met him almost a year ago before our purchase And knew he would be great to work with

Jared Young- Personable, professional and polite. When he came to tell me my car was ready, he id not just stand there and call my name. He walked over and spoke directly with me. Nice touch!

Every trip to get my car serviced is perfect and I thank Jared Young for that! He has a loaner car waiting and gives updates on my service throughout the visit. He has a great memory and asks all the right questions - even about my family - which I appreciate. It makes me feel like the attention he gives is truly personalized. Thanks also to the staff in the service department who do such a great job keeping my Lexus running so smoothly!

I will be in contact with John Totaro shortly. I purchased a car summer of 2017. John is the top professional in this dealership. He knows the cars and is customer driven which is foundation for future business. He introduced me to service department day one which has been excellent. John is genuine no hard sell. He wants what’s best to make decision fitting need and economics of selection Thank you Ed Mahoney