Reviews
Wonderful dealership. Andrew Jur was a true pleasure to...
Wonderful dealership. Andrew Jur was a true pleasure to work with. Andrew was very detailed in what would take place in this service and gave frequent updates as to the progress.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mikebarrineau, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! If you have any further questions, please don't hesitate to reach out!
Always top notch service when I bring my two Lexus SUV’s...
Always top notch service when I bring my two Lexus SUV’s in for maintenance. Most recent was Andrew Jur who was just as attentive as all other service department employees.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oldbanker, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston.
Check up
Best service department in the State !! Bought a new Lexus in May because of the great service department!! They took car of my old 2003 430 LS for seventeen years and it?s still on the road in mint condition !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pat Mead, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Andrew represents Hendrick with "top shelf...
Andrew represents Hendrick with "top shelf professionalism". He is a valuable asset to the service team. I am looking forward to my next service visit as Andrew has already discussed what to expect in next visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Larjan, thank you; we appreciate your feedback about Andrew! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston.
Jared young really dis a good job helping me out I want...
Jared young really dis a good job helping me out I want to thank you I’ll be back soon maybe to buy a car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fatts1986, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We do hope we can be of assistance in the future. Take care!
I had a wonderful experience getting my car serviced at...
I had a wonderful experience getting my car serviced at Hendrick Lexus Charleston today. My service adviser Jared Yong was attentive to my needs and questions. I appreciate their customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dansinerealtor, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.
Nick Judkins had my car ready in exactly the amount of...
Nick Judkins had my car ready in exactly the amount of time he had said it would take - even with a car wash! The gentleman who checked my car in took the time to explain how to reset a screen setting and waited for me run through it after he demonstrated. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
C1948gold, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.
Client
Excellent Service. I have never been disappointed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nickole Samios, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
Feeling special
Chris Lowery was great people he paid attention to our plans for the day and really made us feel at home. Super professional and considerate.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tim Barrett, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charleston. Thank you, and have a fantastic day!
Owner
Andrew could not have been more personable, nicer or more helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Becky Hicks, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston.