Reviews
Jared Young always take great care in keeping our Lexus...
Jared Young always take great care in keeping our Lexus perfectly maintained! He makes it so easy to get my car in & out quickly and always exceeds my expectations!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As always, Jared Young is professional and takes extra...
As always, Jared Young is professional and takes extra care of his customers. He follows up and through with everything. Goes above and beyond every step of the way. Thanks Jared!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always pleasant service experience. Andrew performed...
Always pleasant service experience. Andrew performed well. Car was ready within promised time. Will always recommend service department to my Lexus driving friends. See ya next time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had to have my battery replaced on my 2014 IS 350 F...
I had to have my battery replaced on my 2014 IS 350 F sport today at Lexus of Charleston. Andrew Jur, my service advisor, was very attentive and understanding of my issue. Andy is very personable, knowledgeable, and an asset to the Lexus of Charleston dealership service department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Appointment
Shout out to Nick Judkins for helping me get my vehicle serviced on short notice! He is always so accommodating, and provides exceptional customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Susan, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston with Nick. If you're ever in need of more help, please let us know!
Very friendly. Jared Young was our service consultant and...
Very friendly. Jared Young was our service consultant and was outstanding. Everyone was friendly and not to mention the dealership was very clean. Highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nick in service provided exceptional customer service! He...
Nick in service provided exceptional customer service! He is so accommodating, and got our vehicle back to us sooner than expected. We will be back in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have worked with Jared many times. He has been...
I have worked with Jared many times. He has been professional and very helpful with his recommendations. I felt very comfortable with his advice and suggestions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
CPO 2017 RX 350
Professional knowledgeable courteous experience by Bill Lee, Zephyr, Matt Murphy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Barbara P., reviews like this give us motivation and help us ensure we provide high-quality care. We're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charleston.
Frank Zaubi
Great! Keep it up. And Bill is the best! All services great, purchased new car several years ago based on excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bill Ferguson, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston with Bill. We're looking forward to your next visit with us!
