Skip to main content

Hendrick Lexus Charleston

(4,205 reviews)
2025 state dealer award
View 11 awards
2025 state dealer award 2023 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(4,205 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Lexus Charleston from DealerRater.

Want to share your experience with this dealership?

Write a review

I worked with Jared Young for the first time and can...

I worked with Jared Young for the first time and can easily say the his service was at the highest level. His service gives me confidence in this Hendrick’s dealership again and I look forward to enjoying working with Jared again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tobias Rating, we're so glad that Jared was able to go above and beyond your expectations! Thank you, and have a fantastic day!

I had my 40,000 service performed on my '17 RX350...

I had my 40,000 service performed on my '17 RX350 yesterday. Jared Young was my service advisor . He is now my "go to" advisor as he has always taken the time to ask about any minor issues with the car. He had them perform a service update on my front door handles, along with the 40k service and a wash within a 2 hour period. The service department as a whole is always pleasant to deal with... Kudos!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rockinrob, we are so happy to read such a great review about Hendrick Lexus Charleston and Jared. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

Andrew Jur was a great service advisor, my car was done...

Andrew Jur was a great service advisor, my car was done with service quickly and I was kept in the loop through the entire process. I would HIGHLY recommend this dealership, as this is the very best I have purchased from and gotten service completed at.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Marci Tabor

Tamara Tobin was wonderful. She greeted with a smile. She was knowledgeable about my service. She called me promptly when my service was done and made sure she brought my car out sparkling clean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Pat Welch, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston with Tamara. Thank you so much again for your feedback! We hope you have a great day!

Recent car service

Hendrick Lexus of Charleston is awesome! Great service. Very knowledgeable. Not pushy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Chucktown Champ! We're so happy we were able to help you out! Thank you again for the great review!

Great service

If you go here you need to ask for Nick Judkins. He was fast and knew what he was talking about. I’ll be back for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Austinc, we are so happy to read such a great review about Hendrick Lexus Charleston and Nick! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

Excellent Service!

I purchased my first Lexus in 2009. The ease of Lexus service keeps me with this brand and I?m now on Lexus #2. Bill Ferguson always takes great care of me when I have to drop my car off. I live an hour from the dealership and work as a nurse at Roper. The luxury of being able to have a loaner car is such a blessing. Thank you, Lexus of Charleston, for being AMAZING and truly caring about your customers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Stephanie Murray, we're happy to hear you had such a positive experience with our teammate Bill. We hope to see you soon!

Very positive experience!

Very positive experience. Appreciate the sales consultant's openness, honesty and candor in responding to all of our questions and specific needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dusty, we are so happy to read such a great review about Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

Jared Young is excellent at his job, always professional,...

Jared Young is excellent at his job, always professional, takes the time with you and listens to your needs. He goes above and beyond. Thank you for your service to us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jared Young always take great care in keeping our Lexus...

Jared Young always take great care in keeping our Lexus perfectly maintained! He makes it so easy to get my car in & out quickly and always exceeds my expectations!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.