Reviews
We were very pleased to get in and out quickly and be...
We were very pleased to get in and out quickly and be treated with professional courtesy. Andrew was very personable and professional. We did not even purchase our vehicle from Hendricks but were treated like a long time customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Andrew was very helpful and professional. My service was...
Andrew was very helpful and professional. My service was fast and efficient and Andrew kept me informed of everything that was going on with my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worked with Jared Young and had a very good experience....
Worked with Jared Young and had a very good experience. Everyone in the service department was professional and informative about service provided. Time required for my service was "spot on" and my vehicle was cleaner when I left the dealership than when I arrived.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had another great experience today at Hendrick Lexus of...
Had another great experience today at Hendrick Lexus of Charleston. Jared Young is very professional, paid attention to my concerns, and was very detailed and thorough in responding. Go see Jared.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We purchased a car yesterday from Linda Barry of Hendrick...
We purchased a car yesterday from Linda Barry of Hendrick Lexus Charleston. I can't say enough good things about Linda! She was exceptional....friendly, helpful, knowledgable, attentive.... I would recommend her to family and friends without question! Thanks Linda for helping me with my New Lexus!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bill Ferguson #1 in Service!
Hendricks Lexus and Bill Ferguson is #1 when it comes to my Lexus GX470..........Most people that ride in my SUV thinks it is brand new........Looking to put 300k on my baby!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Deborah Clatterbuck, we appreciate you taking the time to leave us this feedback about our teammate Bill! He always strives to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charleston!
Jared Young was very professional and kept me well...
Jared Young was very professional and kept me well informed of everything going on with my car. Very satisfied with the level of service I received.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wow! Great service. Professional. Flexible....
Wow! Great service. Professional. Flexible. Accommodating. Great at explaining and clarifying servers electronics questions A special thank you to Jared Young who facilitated it all this morning. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was performed as requested and completed ahead of...
Service was performed as requested and completed ahead of schedule. Jared Young is great advisor and offered to help me move items from loaner car to my Lexus on pickup.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Thank you Nick in service for answering all our questions and making our experience a pleasant one at your dealership we will be back for sure!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, we are so happy to read such a great review about Hendrick Lexus Charleston and our teammate Nick! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
