Reviews
Hendricks Lexus Charleston, SC
Excellent and timely service provided ... Andrew Jur was the service agent who facilitated service appt. on 9/24/20 ... He was very professional and provided excellent service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Erwin Atzinger, thank you so much for the positive review about Andrew! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Good service
Came in to get my car worked on and it went really well. Nick Judkins was my adviser and I'd say he did really good!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joe, we are so happy to read such a great review about Hendrick Lexus Charleston and our teammate Nick! We hope to see you soon!
Loved it
I brought my Lexus here from Myrtle Beach and was very impressed by the service. Nick Judkins is a wonderful young man! I won't be going to any other dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mary, thank you for sharing your positive experience! Nick is a great teammate and we are pleased to hear you were impressed with the service. If you have any further questions, please give us a call. We're always happy to help!
I had a great experience for my firs time at the...
I had a great experience for my firs time at the dealership. The service associate was friendly, helpful, and kind. I definitely recommend this dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Brick City Member, thank you so much for your positive comments about Hendrick Lexus Charleston! Thank you, and have a fantastic day!
Excellent Service. Great personal attentionThank you...
Excellent Service. Great personal attention Thank you very much. I can recomendable for all my friends. The service is on the correct time. All on the right time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cbonillasr, thank you for sharing your positive experience about Jared. If you have any further questions, please don't hesitate to reach out!
Great place
Came in for routine maintenance not too long ago and was blown away from the service I received from Nick Judkins. The wait wasn't long, facility was clean, and I had a nice cup of coffee.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kim, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston with Nick. If you're ever in need of more help, please let us know!
Virginia Owens
Nick Judkins went beyond his duties to assist me with my recall and to inform me of my dire brake situation. The cost of brake repair was better than an estimate I had gotten earlier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Virginia Owens, we're happy you found Nick to be so supportive during your experience here at Hendrick Lexus Charleston. Thank you, and have a fantastic day!
Quality Service
The staff was very friendly and courteous. The service tech was resourceful and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James Robinson, thank you so much for your high rating! Please don't hesitate to reach out if there's anything additional we can do for you.
I'll be back for service
I came in to get a 10K service and all in all it was very quick, the facility was nice, and my Service advisor Nick Judkins was very kind. It was a very pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Erin, thank you for your kind review; we are happy to pass along your comments to the teammate Nick here at Hendrick Lexus Charleston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service here is great!
I came in because my fuel pump was recalled. Nick Judkins helped me and he was FANTASTIC! He got me a loaner car and I was on my way! It was amazing service and I’ll be back in the future!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We do hope we can be of assistance in the future. Take care!